4.4 out of 5 stars

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

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Freshdesk Pricing

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  • Sprout
    Free for UNLIMITED agents
    • Email Support Channel
    • Basic Phone Support Channel
    • Basic Social Channel
    • Knowledge Base
  • Blossom
    $19 / agent / month billed annually
    $25 /agent month-to-month
    • Satisfaction Surveys
    • Custom Domain Mappings
    • Custom Apps
    • Time Tracking
  • Garden
    $35 / agent / month billed annually
    $44 /agent month-to-month
    • Multi-Lingual Support
    • Live Chat & Community Forums
    • Linked Tickets
    • Scheduled Reports
  • Estate
    $49 / agent / month billed annually
    $59 /agent month-to-month
    • Multiple Products
    • Role-Based Dashboards
    • Portal Customization
    • Enterprise Reports
  • Forest
    $89 / agent / month billed annually
    $99 /agent month-to-month
    • IP Whitelisting
    • Custom Email Servers
    • Shared Ownership
    • Machine Learning
Pricing information for Freshdesk is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Freshdesk must be conducted with the vendor.
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User-Reported Pricing Data

Perceived Cost of Freshdesk

Based on 3764 reviews across 28 products

Reviewers rank Freshdesk in the 49th percentile for cost in the Help Desk category
Customer Discount

Based on 509 reviews

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