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(1,893 reviews)

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

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Freshdesk Pricing

Freshdesk pricing & plans
Sprout Free for UNLIMITED agents
  • Email Support Channel
  • Basic Phone Support Channel
  • Basic Social Channel
  • Knowledge Base
Blossom $19 / agent / month billed annually $25 /agent month-to-month
  • Satisfaction Surveys
  • Custom Domain Mappings
  • Custom Apps
  • Time Tracking
Garden $35 / agent / month billed annually $44 /agent month-to-month
  • Multi-Lingual Support
  • Live Chat & Community Forums
  • Linked Tickets
  • Scheduled Reports
Estate $49 / agent / month billed annually $59 /agent month-to-month
  • Multiple Products
  • Role-Based Dashboards
  • Portal Customization
  • Enterprise Reports
Forest $89 / agent / month billed annually $99 /agent month-to-month
  • IP Whitelisting
  • Custom Email Servers
  • Shared Ownership
  • Machine Learning
Pricing information for Freshdesk is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Freshdesk must be conducted with the vendor.
Free Trial is available

User-Reported Pricing Data

Perceived Cost

Based on 4,674 reviews across 31 products

Reviewers rank Freshdesk in the 46th percentile for cost in the Help Desk category
Customer Discount

Based on 557 reviews

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(1,893 reviews)