THE BEST simply the best CRM tool, outstanding customer service & support, Beautiful UI, works wonders for sales management.
2. Email Tracking; Who opens the emails, How many times it opens the emails. It helps me to understand his buying behaviour.
3. Tasks & Activities
4. Affordable Pricing
I am not any affiliate or getting any benefit from Freshsales but as an Entrepreneur having 7 Person in the sales team I was looking better solution.
We shifted in Freshsales after using following tools.
1. PipeDrive :
a) It has really awesome UI and Smooth way to manage leads only thing is missing Templates. Everytime My team or I need to copy paste.
b) Price seems high compared to freshsales.
c) We were using mailtrack.io to know more whether users are opening my emails or not.
a) I am a fan of this tool, One stop solution for this, but this is really very over priced.
I found all the features and smoothness in freshsales and never given 2nd thought.
3. Hubspot CRM:
If you want something free, you should try.
4. Highrise CRM:
It's effective for Contact management than the sale.
I am Sales professional and chosen this product wisely after spending lot on others.
Contact or Lead capturing process should be simple, I really hate to fill so many data about leads.
Why not you can fetch Users information from emails. there are many Like https://connect.clearbit.com/
They can save lot of time.
Worth trying, They are building an excellent product. The product is coming new changes every day; I had many calls with their support team, They seem very supportive and eager to help you.
I'm using it for the last six months, and it gets better and better. By far it is the best application in functionality and integration. For each contact - customer or not - you can see an activity based on notes you can add after each call. Automatically follow up, email template and prioritising clients who have a higher lead score— are my personal favourite features. Helped my team and me a lot to keep up with the orders and everything we need to know.