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(384 reviews)

Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

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Freshservice Pricing

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Freshservice pricing & plans
BLOSSOM $19 /agent/month billed yearly PERFECT FOR SMALL TEAMS.
  • Incident Management
  • Knowledge Management
  • Self Service Portal
  • Automations
  • Standard Report
  • Marketplace
  • Unlimited End Users
GARDEN $49 /agent/month billed yearly IDEAL FOR GROWING TEAMS.
  • Everything in Blossom and…
  • Service Catalog
  • Asset Management
  • Custom & Scheduled Reports
  • Multiple Portal Languages
  • Domain Whitelisting
  • Multiple SLAs & Business Hours
  • Unlimited Mailboxes
  • 100 free assets
ESTATE $79 /agent/month billed yearly BEST VALUE FOR LARGE TEAMS.
  • Everything in Garden and…
  • Change, Problem & Release Management
  • Software License Management
  • Customizable Agent Roles
  • Advanced Security - Custom SSL & Custom Email Servers
  • Enterprise Analytics
  • Contract Management
  • Project Management
FOREST $99 /agent billed yearly MADE FOR ENTERPRISES.
  • Everything in Estate and…
  • IP Whitelisting
  • 1 Hour Support SLA
  • Customer Success Manager
  • Data Center Location
Pricing information for Freshservice is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Freshservice must be conducted with the vendor.
Free Trial is available

User-Reported Pricing Data

Perceived Cost

Based on 1,982 reviews across 24 products

Reviewers rank Freshservice in the 35th percentile for cost in the Service Desk category
Customer Discount

Based on 140 reviews

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(384 reviews)