FrontSpin

(16)
4.3 out of 5 stars

FrontSpin is the leading-edge sales communication software and power dialer. Their platform and power dialer implements your playbooks across all touchpoints, helping you engage with up to 3x more prospects and customers in less time, closing more deals and accelerating sales.

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Showing 16 FrontSpin reviews
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FrontSpin review by <span>Jon C.</span>
Jon C.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Best Value on the Market

What do you like best?

FrontSpin has increased the productivity of my team by more than 30%. The best aspect of the tool is that the team is constantly asking for feedback in order to improve the tool. In fact, there have been 3 very large enhancements made over the last quarter and a half alone.

The team is extremely receptive.

What do you dislike?

When our own internal password needs to be changed it affects the FrontSpin integration with email. You must remember to disassociate your email address and then redo it for the emails to properly track.

What business problems are you solving with the product? What benefits have you realized?

We have enhanced productivity, but most importantly enhanced the accuracy and information being populated within salesforce.com. We now have better metrics reporting and an accurate view of what is truly going on.

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FrontSpin review by <span>Jagger G.</span>
Jagger G.
Validated Reviewer
Organic
Reviewed On

The perfect prospecting tool for Salesforce.com users

What do you like best?

First of all...the customer service is outstanding. I thought maybe the red carpet would get rolled up once we inked our contract with FrontSpin, but that is absolutely not the case.

Now...as far as the functionality itself? Comparing FrontSpin to the other tools I have used before - I wouldn't see myself going back to anything else. My reps have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time sync to Salesforce takes care of making sure our systems are updated and has saved the team a ton of time. Which is exactly what we needed when juggling Hunting and Farming accounts.

What do you dislike?

The only restrictions we face in FrontSpin are dictated by our SalesForce.com set-up, and not a restriction of FrontSpin.

What business problems are you solving with the product? What benefits have you realized?

Time Management.

FrontSpin allows us to create Playlists of prospects and execute effectively on daily Power Hours, which has increased our productivity and grew our sales pipeline.

What Outbound Call Tracking solution do you use?

Thanks for letting us know!
FrontSpin review by <span>Danielle H.</span>
Danielle H.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Gets the job done, could be made great.

What do you like best?

List creation for dialing through makes calling a breeze with a single talk track

What do you dislike?

Can only call from the platform, it would be nice to find a number online and one-click call it from there. Also the search function only works with the whole name. For example, if I was typing in Steve Smith, Steve Smit would not pull any good results.

Recommendations to others considering the product

There's a couple small flaws, but the Salesforce connection is flawless.

What business problems are you solving with the product? What benefits have you realized?

With the ability to create custom lists we can call using a single talk track. Saves a lot of time that would be spent on extra research between calls.

FrontSpin review by <span>Dave D.</span>
Dave D.
Validated Reviewer
Verified Current User
Organic
Reviewed On

High-velocity sales teams need Frontspin

What do you like best?

Your salespeople are like fighter pilots. To execute their mission, they need all the data, reporting, analytics and tools right in front of them. High-velocity sales is a numbers game, the higher the number of sales touches, the better the outcome - and Frontspin can bring unparalleled speed and efficiency to your high-velocity sales process.

What do you dislike?

Would have to dig hard to find something that we do not like about Frontspin. The product rocks, the team is helpful and always available to help and the knowledge base is extremely helpful.

What business problems are you solving with the product? What benefits have you realized?

We have doubled the number of dials for team overnight and most importantly, the reps tell us that they are not exerting more effort to make the dials. With everything they need to execute their playbook right in front of them, their time is fully utilized.

FrontSpin review by <span>James H.</span>
James H.
Validated Reviewer
Verified Current User
Organic
Reviewed On

SDR Productivity Increased 260% With FrontSpin

What do you like best?

1. Real time sync with Salesforce;

2. UI helps the team efficiently execute our playbooks and drive increased productivity;

3. Analytics help management help the team;

4. Product Management and Customer Success are fabulous. They've implemented a number of features that facilitate adoption and fuel productivity.

What do you dislike?

Nothing. FrontSpin continues improve with every release.

What business problems are you solving with the product? What benefits have you realized?

FrontSpin has helped us shorten SDR/BDR ramp up times, increase activity levels, generate more meetings for inside sales, and increase our pipeline 155%. Plus FrontSpin makes using Salesforce easier ensuring that more data gets into our CRM.

FrontSpin review by User in Information Services
User in Information Services
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Does the Trick

What do you like best?

I love the ability to use their "Local Presence" feature which allows you to appear as the same area code that you are calling. It really helps getting people on the line.

What do you dislike?

I wish that there was more customization as to how to manage your tasks. Right now you can sort them by date but it would be great if you could segment based on other factors.

Recommendations to others considering the product

I would recommend it to someone looking to make a high number of dials and to a company who has a somewhat developed BDR team.

What business problems are you solving with the product? What benefits have you realized?

All of my contacts I am calling on are right there, no more dialing a digit at a time its click and call. Simply, it saves time and keeps me organized.

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Kate from G2 Crowd

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