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(47 reviews)

FullStory is magic goggles for product and customer success teams at SaaS and e-commerce companies. Our wall of love: http://goo.gl/GwTBL9

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Jane.com is a unique daily deals marketplace for stylish goods, allowing sellers and buyers to interact on a social shopping platform. And the Jane team makes sure that platform is functional and intuitive by using FullStory to understand their users.

FullStory Details Provided by: Laura G.

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About FullStory

Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation — empowering everyone in your organization to help build the best online experience for your customers.

How do you position yourself against your competitors?

By capturing more customer experience data than any other solution in one powerful, easy-to-use platform, FullStory is able to empower everyone in an organization to help build the best online experience for their customers. One tiny script unlocks pixel-perfect playback, automatic insights, funnel analytics, and robust search and segmentation–all without the need to manually tag your site.

Plus, we capture the entire DOM and all assets, mutations and customer actions. That’s way more than any other playback or CX tool. Every click, keypress, page transition and more, all automatically indexed so you can search on anything at anytime.

Our playbacks are not just videos either, they are fully-working recreation of your site, code and all, so they look great on any size screen and no detail is ever lost. A/B testing? Dynamic URLs? No problem. Our recordings present a 100% faithful recreation of the site as your customer experienced it.

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Atlanta, GA
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(47 reviews)