A complete project and business management system that gives my small company the tools needed to estimate, schedule, track and manage projects, employees, freelancers, and vendors. At a single glance, I can determine the status for every job, what each person is working on, costs verses estimates. Most importantly, I am able to easily determine when a project will be out of scope and address this with the client BEFORE hand, rather than after the fact.
It also provides a historical reference for estimating and scheduling new projects, or information about a client job we did 5 years ago.
With Function Point, we can handle more projects that other sized firms.
Training is the key. Spend the time to learn about the system and it's features. It is easy to customize for how to run your business. I would also train your staff beyond just simple usage. My team has had excellent recommendations about how to improve our work flow and communication by knowing more about FPs capabilities
They key issue solved was knowing exactly where every day we are on project costs. If you have 3-4 people working on a project, you can burn through a lot of time quickly. Seeing where you are each day helps to keep on budget and on schedule.
Our buyouts are easily tracked in FP and exported to QuickBooks by our bookkeeper.