Function Point has changed the way our agency manages projects, estimates, budgets, timesheets, and internal tasks. The dashboard feature is great for having all your info in one place. The tasking feature has streamlined our workflow and has made it easier for our designers to manage their workload and due dates.
The estimate and budget system is great and has helped manage, track, and forecast financials.
The support we received from FP experts when we first started using it was excellent. They were always willing to hop on the phone to answer any questions or to help us troubleshoot. Customer service is amazing.
User experience is great as well. being able to drag and drop files, quickly export PDFs, integrate with Quickbooks is great.
Coming from what we used in the past, Function Point is everything.
The on-boarding process was long and required one person on our team to be the expert in order to teach the rest of the team how to use. It took a while to learn how to use it and to change current processes to fit in with FP. And there are a lot of features that we don't use, but think may be beneficial if we had to time to review.
For those interested in moving forward with FP, be sure to assign one person on your team to be the on-boarding expert. Have them learn everything about FP so that the rest of your staff have an internal go-to person for questions.
We had an issue with managing tasks for our design team and truly understanding what they had in their pipeline. We looked into a couple different project management softwares and found that FP offered what we needed and more. The ability to manage tasks, projects, budgets, timesheets, invoicing, etc all in once place was a huge benefit.