Function Point

Function Point

(152)
3.8 out of 5 stars

Function Point Productivity Software is an all-in-one project management solution specially designed for ad agencies, design studios and internal marketing departments looking to streamline their business. Our integrated software combines project management, time tracking, CRM, financial, and business reporting tools in one convenient cloud based system. Function Point’s comprehensive solution helps creative businesses improve their productivity and profitability by streamlining processes; simplifying collaboration; centralizing information; and delivering real-time business data. Easy, effective, and efficient — do more with Function Point.

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Function Point review by <span>Travis W.</span>
Travis W.
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Solid agency management tool

What do you like best?

It works as advertised, in the vast majority of business cases it handles what we need it to do well, and is flexible enough that we can tailor it to our particular niche. We've been able to build a really effective new-business cycle with it too.

What do you dislike?

We put a lot of time and effort into building custom engagements with our clients, often trying to match how we bill to their needs or project structure. There's some situations where we have to use clunky workarounds to make it work - for example a monthly retainer with a budget cap (i.e., max 20hr/month for a year) that resets every month is a pain to set up.

Recommendations to others considering the product

Evaluate your current business processes and make sure that you test out actual scenarios. Workarounds may not be a deal-breaker, but if you have do them constantly you may be better finding a software that fits your working model.

What business problems are you solving with the product? What benefits have you realized?

We use it to manage our new business, solicitation, and cultivation cycles, client billing and project budgeting. It's really straightforward to use, and we've increased our net sales by about 20% last year because of it.

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Function Point review by <span>Loraine F.</span>
Loraine F.
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Verified Current User
Invitation from the software vendor
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Easy to use for a small business

What do you like best?

Function Point is a very intuitive and easy-to-navigate program.

What do you dislike?

I currently can't think of anything I dislike about this software. We don't use some of the functions offered, but it doesn't hinder our productivity.

What business problems are you solving with the product? What benefits have you realized?

We are able to track our time, create expenses/purchase orders, create invoices, open new jobs, run reports... all very easily. All of our employees are comfortable using the program based on their respective permission sets because it's a fairly intuitive program. And even if we don't know how to do something at the moment, the support documents available usually gives us the answers we need. Also, we enjoy the fact that we can access it anywhere. Our previous accounting software did not allow us to do that. We had to be on site to do any of the things we can do with Function Point. And last but not least, the help desk responds very quickly when I submit an error or bug or question.

What Project Management solution do you use?

Thanks for letting us know!
Function Point review by <span>Bryan A.</span>
Bryan A.
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Verified Current User
Invitation from the software vendor
Reviewed On

Overall positive but with some UX/UI issues

What do you like best?

I love that everything is in one place and for the most part is relatively intuitive to use. It's made estimating, invoicing, and analysis of jobs quick and easy and allowed me to delegate these things out to others and conversely allowed team members in finance and leadership to access the information that they need without me being the bottleneck.

What do you dislike?

Again, my main complaint is in the UX/UI of the system. In many cases it seems as though each section has been developed and updated a bit in a vacuum rather than thinking through the full system and the result is that it suffers from a bit of featuritis and inconsistency. There are also simple things that could fixed in the UX that would make the experience more seamless. For example, why do I have to "submit services" before I can edit the info on an estimate and why does the option to "submit services" only come up when I hit the button to edit the info, rather than being on the services tab? Why when I delete an estimate does it not simply take me back to the project or client screen? Why can't I copy an project? Why does the search function require you to pick from client, project, etc rather than being able to search the whole site? These sorts of things.

What business problems are you solving with the product? What benefits have you realized?

We primarily use this to provide consistency and efficiency when quoting projects, as well as to track time on jobs. We have not yet used it for project management as much. The best thing is now that we have most types of projects entered in, it is super quick and easy to copy estimates and the time it takes to quote has been dramatically reduced.

Function Point review by <span>James T.</span>
James T.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Strong Operational Tool for Marketing & Creative Services Firms

What do you like best?

We were searching for a solution that provided full integration from proposal creation through execution through time-tracking and billing -- this was our choice as of 2011 and we've continued to grow and develop along with the platform. They've come a long way,so have we. Best features are:

● Robust Services feature - pro, does a lot of what we require

● Schedule Templates - provide standardized building blocks for scoping & estimating

● Time Tracking - several options for time tracking to address individual user preferences

● Forecasting - good visibility to future demand by hours/service group/revenue

What do you dislike?

Inherent with any software are the "nuances" that make you question the rationale for why things are set-up the way they are. The primary ones for our team are:

● Robust Service Features - high administration requirement - the learning curve is real

● Too many clicks for some functions - general U/X could continue to improve

Recommendations to others considering the product

FP is a powerful tool but like all ERP's requires an investment of training and development as well as continuous on-going administration - you want to be sure the trade-off for admin/management is worth the exchange. I would suggest determining your specific set of needs based on your organization size and requirements -- it's like buying a car, the features are nice - but do you need the air-conditioned seats?

What business problems are you solving with the product? What benefits have you realized?

We're solving the following:

● Forecasting - visibility to future demand

● Resource Planning - scheduling and management of teams and roles

● Efficiency - a solid tool for identifying opportunities for efficiency gains

Function Point review by <span>Lisa M.</span>
Lisa M.
Validated Reviewer
Verified Current User
Organic
Reviewed On

The key to success

What do you like best?

A complete project and business management system that gives my small company the tools needed to estimate, schedule, track and manage projects, employees, freelancers, and vendors. At a single glance, I can determine the status for every job, what each person is working on, costs verses estimates. Most importantly, I am able to easily determine when a project will be out of scope and address this with the client BEFORE hand, rather than after the fact.

It also provides a historical reference for estimating and scheduling new projects, or information about a client job we did 5 years ago.

With Function Point, we can handle more projects that other sized firms.

What do you dislike?

I cannot think of any key dislike. More differentiation of items on the calendar would be helpful, that is a minor thing

Recommendations to others considering the product

Training is the key. Spend the time to learn about the system and it's features. It is easy to customize for how to run your business. I would also train your staff beyond just simple usage. My team has had excellent recommendations about how to improve our work flow and communication by knowing more about FPs capabilities

What business problems are you solving with the product? What benefits have you realized?

They key issue solved was knowing exactly where every day we are on project costs. If you have 3-4 people working on a project, you can burn through a lot of time quickly. Seeing where you are each day helps to keep on budget and on schedule.

Our buyouts are easily tracked in FP and exported to QuickBooks by our bookkeeper.

Function Point review by <span>Carrie Hill L.</span>
Carrie Hill L.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Life is good on the cloud

What do you like best?

We moved to FP about a year ago and for us, access and organization of info were our key needs. FP delivers both with flying colors.

What do you dislike?

It can feel a bit cumbersome to have to move into edit mode every time something needs to be updated and then save, but I understand this just comes with the territory of a cloud based program. A working save button would be much appreciated.

Recommendations to others considering the product

The staff at FP is extremely helpful and knowledgeable, the contacts we've had there have definitely been an asset. Connect with a real person there

What business problems are you solving with the product? What benefits have you realized?

We needed to be able to access our info from anywhere and now we can literally work from our phones if need be. We have also reduced our accounts workload by at least half in integrating our pm software with Quickbooks Online. YAY.

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