Futurelabs has been bookmarked as a frequently visited site for me for last years. Through various client-facing roles, Futurelabs has been a mainstay.
Currently, I actively use the general Account Detail section, Contact Management, the Opportunity Tracking among many other aspects. At my current company, Futurelabs also integrates with our client billing system so all billing information is accessible in Futurelabs. It is a one-stop shop for all things client-related, including the latest communication, making account transfers seamless and account history accessible.
From using Futurelabs at 3 different offices, I can confidently say - Futurelabs is flexible and can work with any system or internal structure. Having a Futurelabs 'innovator' or expert in-house helps - they can constantly research other ways Futurelabs can be manipulated to work well with your business needs.
You can't go wrong with Futurelabs - it's worth the...
I would recommend Futurelabs CRM to any professional who is managing more than a handful of accounts at any given time. This CRM portal will help in time management, keeping detailed notes on each account and making sure each task that you set for yourself will be completed.
The options for each feature available in Futurelabs CRM software are more detailed than other options. It's easily my top choice for business CRM software.
In the consulting world, many different people are touching an account. Futurelabs gives every single team member a snapshot of a client at any given time. From the CEO to a Support coordinator, anyone can pop in to see the latest activity in an account - issues, communication, opportunities being discussed, projects in motion, etc. It is an excellent one-stop shop that is organized in a logical way.