Gainsight™, the Customer Success company, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight’s product helps you touch customers effectively, track customer health consistently and transform the way your company orients around the customer. Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executives and product management. Learn how leading companies like Adobe, Box, DocuSign, HP, Marketo, Nutanix and Workday use Gainsight to help their customers succeed at www.gainsight.com.
Gainsight enables business transformation through its Passionate Community, Proven Expertise, and Cutting Edge Technology.
In addition to the largest Customer Success community, we also have a diverse, 340+ customer base spanning across Fortune 1000 companies such as HP, Cisco, Adobe and growth businesses like Box and Shopify.
Through our community and customers, we’ve developed deep expertise around Customer Success best practices which we embed into our product. With 50% of our company headcount dedicated to R&D, our best of breed technology platform can serve business needs across various customer segments. Our product innovations are consistently first to market and built to scale from day one.
We’ve delivered proven results, Gainsight customers see an average of 4% higher retention and 20% faster growth than their peers.