Galaxy Digital is a phenomenal product. It's easy to use, customer service is quick and knowledgeable, there are many resources to help you learn the product, it's user-friendly, and the company overall, has a 'small business' feel to it. A complain I routinely have with other companies is that no one has time to answer questions, when a ticket is opened it can take up to 3 days for other companies to get back to you. Galaxy is just the opposite. Any time I've had a question on features or where to find reports I have always had someone contact me the same day (usually within the hour), I feel like I'm their #1 priority.
Prior to making the decision to use Galaxy Digital, I received a personal call to talk with a specialist to discuss how we wanted to use GD and what benefit we were hoping for; after the call I received follow up emails and calls making sure I had all of the information I needed. Once we agreed to using GD, I was able to have someone available to me for questions, concerns and more. The process was swift, and super easy! I cannot recommend Galaxy enough to anyone who may still be in the 'dark ages' of volunteer management!
GD helps us manage our volunteers efficiently, keeps volunteers connected on a regular basis without feeling overwhelmed and allows us to partner with other entities in our community to assist with their volunteer needs as well.