What do you like best?
I like the human addition to the Gartner offering. While a site like G2 crowd gives reviews, its harder to get direction without knowing what you are looking for. I see Gartner is adding more reviews which is a good extra feature and helpful for both sides of the search.
What do you dislike?
High costs for contract and the free reviews are limited.
Recommendations to others considering the product
Great in helping you really make the right decisions.
What business problems are you solving with the product? What benefits have you realized?
What software to buy for my business.