What do you like best?
The system allows us to request observation terms which then allows us to track and graph items. Such as pain, degrees of curve in a scoliosis patient, lab values etc.
What do you dislike?
The complexity of the system. The system is flexible, any time you have a flexible system you can customize it will be complicated
Recommendations to others considering the product
You think you will not need something until later when you have gone to the next level in patient care and realize you can use some functions you thought where not necessary. We did a vertical build from the PM to add in the EMR so we did not need all the extra program others needed and had to interface. In the long run it was cheaper to stay with one system for PM and EMR.
What business problems are you solving with the product? What benefits have you realized?
Proper documentation is crucial for ICD-10, billing and coding. Using CPS our providers orders and documentation has eliminated having to use coding staff to bill for office procedures. Our providers use orders which are mapped to CPT codes and now produce well documented care and assessments.