What do you like best?
I like the customizable nature of this bot, and that it uses casual, fun language. We changed it from asking like four questions every day (of every employee) to just one question: "What would you like the team to know today?" That seemed to work well.
What do you dislike?
I don't love the reminders to post a status- they are a little annoying and I can't figure out a way to stop them. Also, sometimes I would try to skip the update for the day, and it would actually have my update say "Skip" because I didn't use the correct language to skip it. It requires very specific commands to work properly, which you have to get used to using.
Recommendations to others considering the product
I would recommend that you really ask your employees what would be helpful to them before implementing a set of questions. We started with four questions for a daily standup on Slack: What are you doing today? What do you need today? What would you like your coworkers to know today? What did you accomplish yesterday?
It was too much.
They needed to simplify- ONE question- "What would you like your coworkers to know today?" and it could be anything. This worked much better.
What business problems are you solving with the product? What benefits have you realized?
We have a company-wide channel on Slack, and people would post updates on there, as well as to individuals who would need to know what they were posting. It was everything from "I need someone to help me at a presentation" to "I'm not feeling well today, going to stay home". We needed a place where people could say what they wanted to say, to everyone, in once place.