Genbook

(7)
4.6 out of 5 stars

Online Appointment Scheduling for Local Businesses.

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Genbook Reviews

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Showing 7 Genbook reviews
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Genbook review by <span>Melanie H.</span>
Melanie H.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Have used years, will continue!

What do you like best?

There are so many things that the company I work for loves about Genbook!

- We love the app- for us and our clients, The ease of use is amazing.

- We love that our patients can book themselves, let alone online.

-I love how easy it is to edit appointments & for our patients to change their current appointments.

-We have multiple users and like that you can control interaction of accounts

-WE love the appointment reminders because they get our patients here on time!

I could go on and on there are many features we like.

What do you dislike?

We had some problems when they do make upgrades of loosing patient information, in the most recent update current customers were not coming up with their first or last name, only emails were in the system- so this caused us to do some added work- merging customers together. Another error that some of our customers have ran into is- The Gmail and the Genbook listing different appointment times, we learned this was more Googles fault bases on the patients "listed location" if it differed from MST(which we are in)

Recommendations to others considering the product

Try it, if you like it get it! If you love it you can EXPAND :)

What business problems are you solving with the product? What benefits have you realized?

This solves many of our scheduling problems, including missed appointments & allowing patients to book even when no one is in the office. We have also realized that compared to other scheduling systems we like Genbook the best for what we utilize it for.

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Genbook review by User in Building Materials
User in Building Materials
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Genbook is great for blocking out appointments

What do you like best?

I love how easy it is to put in how long you want your appointments to be for different things. It automatically will chose the appointment times. Also, it is really easy to block times you can't work. I also love that when you start to type a name, it pulls up the customer information very quickly and efficiently.

What do you dislike?

If you are using multiple calendars for personal use and business use, you can not switch back and forth without very much friction.

What business problems are you solving with the product? What benefits have you realized?

Scheduling appointments for the right amount of times.

What Online Appointment Scheduling solution do you use?

Thanks for letting us know!
Genbook review by User in Health, Wellness and Fitness
User in Health, Wellness and Fitness
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Genbook is intuitive

What do you like best?

on the online platform, you can drag and drop appointment times

What do you dislike?

you cannot drag and drop appointment times on the app

What business problems are you solving with the product? What benefits have you realized?

it sends appointment reminders to clients

Genbook review by User
User
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Very easy to use

What do you like best?

The easiness Of the whole program itself.

What do you dislike?

You have to have the screen full sized in order to see the whole screen

What business problems are you solving with the product? What benefits have you realized?

Customer bookings

Genbook review by User in Financial Services
User in Financial Services
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Scheduling made easier

What do you like best?

The ease of booking and the convenience it allows me to cancel an appointment

What do you dislike?

I wish there was more of a close timeframe more than 2 hours to reschedule

What business problems are you solving with the product? What benefits have you realized?

It allows scheduling and time management to be better

Genbook review by User
User
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Easy to use

What do you like best?

Easy for patients to use and users. Can collect payment too

What do you dislike?

There is not much to dislike maybe analytics could be a little easier to use

What business problems are you solving with the product? What benefits have you realized?

Online booking

Kate avatar
Kate from G2 Crowd

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