genesisWorld

(2)
3.5 out of 5 stars

CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.

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genesisWorld review by <span>Neagu M.</span>
Neagu M.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Senior Consultant"

What do you like best?

Most of all I like the ease with which you can customize it without needing programming skills and I like it because it's a bug-free system.

What do you dislike?

I don';t like that starting with X9 version, you need Java Script knowledge to customize dynamic fields and formula fields in Smart Design.

What business problems are you solving with the product? What benefits have you realized?

By implementing genesis to my clients, I have solved many problems with managing architectural and execution projects.

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genesisWorld review by <span>Ioana R.</span>
Ioana R.
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"Very flexible and user friendly solution "

What do you like best?

The flexibility given bu Administration Console, the wide range of functionality, especially in Project Management and Helpdesk , modules which are not well covered in most of the other solutions I know

What do you dislike?

I would like the collaborative portal to be more developed as I see it has high potential

Recommendations to others considering the product

If you need a solution fitting a mid-sized organization, which has to be flexible, affordable and easy to use, consider CAS.

What business problems are you solving with the product? What benefits have you realized?

Customer management, opportunity management, project management with timing and task allocation.

What CRM solution do you use?

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genesisWorld review by User in Financial Services
User in Financial Services
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"CAS"

What do you like best?

That I can reassign clients to new sales reps.

What do you dislike?

Not very user friendly. Lots of steps to figure out.

Recommendations to others considering the product

Get lots of training

What business problems are you solving with the product? What benefits have you realized?

We used CAS for client reassignment. It’s nice to be able to bring us the list of clients from sales reps who have left and reassign to new reps.

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* We monitor all genesisWorld reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.
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