CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
The flexibility given bu Administration Console, the wide range of functionality, especially in Project Management and Helpdesk , modules which are not well covered in most of the other solutions I know
What do you dislike?
I would like the collaborative portal to be more developed as I see it has high potential
Recommendations to others considering the product
If you need a solution fitting a mid-sized organization, which has to be flexible, affordable and easy to use, consider CAS.
What business problems are you solving with the product? What benefits have you realized?
Customer management, opportunity management, project management with timing and task allocation.
Thank you for your review dear user "CAS", nice name by the way ;)
I was wondering if you can enlarge a bit more your thought with "Not very user friendly". We are always trying to understand our client needs and pains and return to them with a solution that will make their working experience with CAS products a positive one. And we would like to do the same also in your situation.
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