Genesys PureCloud

Genesys PureCloud

4.0 out of 5 stars

Supercharge your contact center with an all-in-one omnichannel customer engagement solution that’s powerful and easy to use, and built on the Genesys PureCloud platform –the first distributed, multitenant, enterprise-grade cloud platform for the multiple use cases of collaboration, communications and customer engagement. Genesys PureCloud helps you accelerate business impact, deliver consistent outcomes and innovate the customer and agent experiences.

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Genesys PureCloud Mobile App Ratings

iOS Genesys PureCloud App

PureCloud Collaborate


Genesys PureCloud Collaborate℠ is an enterprise collaboration app for iPad and iPhone.

Collaborate is designed to unleash the creativity, ideas, and passion of your employees, partners and customers with anytime, anywhere access. Quickly search and find the expertise in your company and communicate by phone, SMS, chat, and email.

- Access employee profiles in a cloud-based directory
- Search colleagues by name, title, skill, and qualification
- Update your profile from within the app
- Create a favorite list of company contacts
- Call, email, and chat from within the app

*Ratings and description from App Store
Android Genesys PureCloud App

PureCloud Collaborate (discontinued)


Genesys PureCloud Collaborate℠ has moved to a new listing: listing is being discontinued. To help you transition from this app to the new Collaborate app, the latest update is a migration assistant. Look for a "We've Moved" notification and follow the instructions, or the next time you launch this app we'll help you migrate with just a few taps. We've grayed-out this discontinued app's icon and renamed it to "Collaborate (discontinued)" to help distinguish it from the new "Collaborate" app.

*Ratings and description from Google Play Store

Genesys PureCloud Mobile App information is gathered from both the Google Play Store as well as the App Store.

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