What do you like best?
We used Genie Backup Manager for making simple file level backups on workstations and while it lacks enterprise functionality it performed really well on the individual workstations.
It has all the functionality you can expect from a consumer/soho backup product.
It's very easy to set up and get started with.
Scheduling and selecting files to backup works very smoothly.
Restoring the backup is fast and powerful.
You can get activity logs sent to you through emails.
What do you dislike?
Lack of business support. They do have FAQS and articles however we lack access to a technical hotline or call-in number.
It struggles with backing up to cloud storage
It lacks full image backup capability.
It cannot backup virtualized machines.
It looks like Genie is shifting away from this product onto more consumer oriented products.
The ability to restore from network locations did not work very well for us. We were unable to verify if it was just doe to our network locations or because the program fails at this aspect.
Recommendations to others considering the product
Use it if you just need a file level backup, but don't expect any enterprise features.
It also looks like Genie is shifting away from this type of backup product to a more consumer driven range.
What business problems are you solving with the product? What benefits have you realized?
We needed a very cheap quick backup software for our coworkers working from home.
We also needed something that was intuitive and fast to learn for our users.