What do you like best?
Geopointe is very easy-to-use, it is now also stable. The program is also very adaptable, we have already been able to insert several custom buttons and buttons in lists to adapt the program to our needs. The program itself is also very versatile in the sense that you can tweak the layers of customers completely to your needs, visualizing within the object the parameters that are most important to you.
One thing that I also like very much is that they have a fantastic repository of information on how to adapt their program, they offer webinars to explain in detail how to use the program. This is not always the case, so it is a noteworthy item.
What do you dislike?
Geopointe has a sync to the calendar in that planned-in events linked to account objects can be imported into Geopointe however the other way around is not (yet) possible, so if you have created a route you cannot automatically populate this into your calendar on a certain day. For a truly integrated approach this would have to be established as well, as you need to use your calendar as well.
Recommendations to others considering the product
Make sure you know how to differentiate your customers on a map
What business problems are you solving with the product? What benefits have you realized?
Our representatives use Salesforce to do their weekly planning and reporting on their customers. Before, they would plan in according to postal code, that is to say, they call up a list of customers through the postal code, and then make a choice to visit them based on their experience, however, they are never completely sure how far these customers lie from another. With Geopointe we can pre-program several layers of customers that are visualized on a map so they can exactly see which customers are near one another. In this way we can reduce travel time and have the representative do what they do best: sell. Also we have been able to configure a button so that when a customer cancels at the last moment, the rep can see which opportunities are nearby.