Ghost Solutions Suite

(11)
3.8 out of 5 stars

Accelerate and simplify imaging and deployment of desktops, laptops, tablets, and servers.

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Ghost Solutions review by Administrator in Higher Education
Administrator in Higher Education
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A Very Strong and Customisable Imaging Platform

What do you like best?

The current version GSS 3.1 MP5 has seen a good level of development in the past few years and comes off the back of Deployment Solution. The toolset is highly customizable and recent versions have brought in support for UEFI BIOS and the capability to support multiple pre-boot environments.

The biggest strength of the software is probably the community support around it. Symantec host a large forum with a wealth of information and documentation, assistance with issues is very forth coming.

Support is available for all major OS's through Agents and local folders on the client can be used to store images and packages, reducing strain on the network while running tasks. Deployments can be fully automated, allowing for zero-touch imaging.

What do you dislike?

Support for Mac OS is very limited. There are currently no options for imaging Macs but an Agent can be installed, allowing further tasks to be ran from the console. The tools for Mac OS have improved but there is still a long way to go. There are multiple other products that do this better and provide a much more complete toolset.

Recommendations to others considering the product

Very robust platform that is highly customizable. Support for script tasks (Powershell, CMD etc.) allows for any task to be automated.

There are a number of tools allowing for building OS and package deployments, along with support for multiple Pre-boot environments and UEFI.

Very good community support on Symantec's Connect forums.

What business problems are you solving with the product? What benefits have you realized?

Imaging across a network with multiple sites and subnets. IP helpers are required, as should be expected, and multicast allows for large deployments. Once setup, the system is very simple to use and has allowed for a small team to manage a large estate.

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Ghost Solutions review by Administrator in Research
Administrator in Research
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A solid and highly customisable computer provisioning tool

What do you like best?

Ghost Solution Suite 3 highly responsive deployment tool for Windows, Mac and Linux. Coming from Altiris DS6.9, we found this a very easy product to get up and running -took about an hour.

Best feature is the live feedback with the deployment agent. This means that when you assign tasks to computers you pretty much instantly get a response and can see in the console whether the task is completed yet and what the status is. The Win32 console means no need to wait for sluggish web page refreshes.

There is something quite cool about dropping an imaging task on a lap of computers and then see them all reboot into the imaging environment, in sync, right in front of you.

With GSS3, jobs can be parameterised. When creating jobs, you can create parameters which refer directly to computer attributes in the underlying Microsoft SQL database. This allows the same job to do slightly different things on different computers. For example, you can have a script to install drivers which uses the model information to target the correct section in a driver library. Or create a task to deploy VPN software which will only proceed with the install if it finds it's being executed on a laptop.

The level of automation which can be achieved is immense. And should you get stuck, there is a lot of community support on the Symantec Connect website that I've found incredibly useful over the years.

What do you dislike?

Symantec can drop or replace functionality with little warning. You have to read the release notes with each version update rather carefully to be sure that something you rely on hasn't been binned.

The 32-bit consoles currently do not possess an 'idle' mode. As open consoles poll the backend database rather frequently, you have to consider carefully how to manage the SQL load in environments where you give many techs console access.

Recommendations to others considering the product

When starting out, go to Symantec Connect website for advice and tips. Many people have likely already done what you have in mind so use that collective hive mind!

What business problems are you solving with the product? What benefits have you realized?

We need to be able to deploy machines in a self-service style at desk quickly and reliably. The customisation possibilities with the product means we can tweak the out-of-box processes to give detailed progress reporting both at the console and visibly on the machine itself.

The main business benefit is that the admin (me) doesn't need to be aware of techs executing deployments -I don't need to be involved beyond making the jobs available. The product lends itself well to being honed into an imaging-as-a-service framework.

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Ghost Solutions review by <span>Andrea Lorenzo C.</span>
Andrea Lorenzo C.
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Massive use of Ghost Solution Suite 3.0

What do you like best?

Centralized console.

Easy way to deploy agent.

Lot of different tasks and remote managing features.

SQL based database, so you can get more info with a SQL query.

Symantec support in case of issue.

What do you dislike?

There isn't a way to import a list of computers whom assign a task.

Import / export is too poor, need to run external SQL query to have a report.

What business problems are you solving with the product? What benefits have you realized?

I have created several groups of machines where run different tasks; for example Finance tasks for Finance machines

I change the configuration for custom applications when is necessary.

I upgrade or deploy software.

Ghost Solutions review by User in Information Technology and Services
User in Information Technology and Services
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Seamless experience for protecting PC

What do you like best?

Great protection without even thinking about administration.

What do you dislike?

From an end user perspective i have found nothing to complain about in the years we have been using it. Each time I've asked my admin if they want to switch they prefer to stay with Symantec

Recommendations to others considering the product

total end user security and ease of administration makes this a great product suite.

What business problems are you solving with the product? What benefits have you realized?

Consolidated end user securities and easy administration from network administrator.

Ghost Solutions review by Administrator in Research
Administrator in Research
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Organic
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Ghost Solution Suite 3.1

What do you like best?

Moving from Altiris DS6.9 has been a smooth transition as the interface largely remains unchanged although a few things under the hood have changed. It didn't take very long to get a test server up and running and some of our old jobs ported across for testing builds of our latest generation of hardware.

What do you dislike?

We've encountered a few bugs with this, particular experiencing agent crashes on clients connecting from automation. Although that said feeding back these issues has resulted in a fix so the product is becoming more and more stable.

What business problems are you solving with the product? What benefits have you realized?

We need to be able to deploy machines easily and reliably, more importantly we need users with little or no training to be able to do this and through various customisations and the power built in tools we've got a robust build solution which requires little effort from the person deploying the workstation.

Ghost Solutions review by Administrator in Automotive
Administrator in Automotive
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Not a good product

What do you like best?

Centralized console.

Easy way to deploy agent.

Lot of different tasks and remote managing features.

Which has already been said and agree

What do you dislike?

This is the up most worst suite that I ever deployed. I do not recommend it for corporate computer imaging. Absolutely horrible. Multiple issues with getting the client software to communicate with the server. and before you deal with that setting up the altris express SQL DB is a royal pain. I DO NOT RECOMMEND THIS PRODUCT.

Recommendations to others considering the product

DO NOT WASTE YOUR TIME

What business problems are you solving with the product? What benefits have you realized?

Absolutely none went with Macrium Reflect mush better software. I would also highly consider Acronis Enterprise. At least they got it together with out all the fancy who do.

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Kate from G2 Crowd

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