What do you like best?
The way Glip integrates Slack-like team chat with basic project management functionality is brilliant. You can create tasks, events or notes all within the Glip chat stream, which saves a lot of time and makes the learning curve a lot more simple.
Pricing cannot be beat as most features you would need are totally free. I have no limits on teams or projects, or even how long conversations are archived for, and it is all free.
Commenting directly on notes or images is so convenient.
What do you dislike?
Glip is often buggy. Nothing major that a quick refresh or restart won't fix, but compared to other apps I use it feels unstable and unpolished in spots. Updates do not come frequently, and there have not been any major feature additions for perhaps a year now. Glip was acquired by Ring Central last year and most of the changes implemented have revolved around integrating Glip with other Ring Central products, which I really have no use for. This focus makes me a bit concerned about the future of Glip and keeps me open to alternatives.
Glip hasn't gained a lot of traction from what I can tell, which is odd, because it really is better for my team than anything else I've tried yet - especially since we can use it for free and we are a non-profit.
Recommendations to others considering the product
Glip is hard (impossible?) to beat for the price. Which is mostly free. It has decent mobile apps. It looks clean and modern. It does a lot once you find your way around what's there (a lot of the functionality is actually too easy to miss, and I imagine most people just use it as a Slack alternative, rather than tapping into it's project management feature set).
The Glip acquisition by Ring Central still makes me uneasy, although it's been a year and Glip is still here, and still getting (some) updates. They did update the mobile app in a MAJOR way during this period, which is promising.
I just don't imagine Glip makes the company much money, and most people don't seem to know it exists. It has nowhere near the social traction of an app like Slack. All of that makes me concerned that it may not be around for the long haul. But at free, I'm still willing to make use of it and it works so well for our team.
What business problems are you solving with the product? What benefits have you realized?
Glip keeps our team connected and focussed, bringing all of our communication around projects into one place. Organizing conversations into threads really helps tame the problem of lost emails and files. The search capability means I can find anything we've talked about - and what we said about it - really quickly. I use the task manager to plan my own workday, every day. I can also see what others have completed in a project. We use the Calendar as our team calendar and we use Notes to hash out ideas and keep meeting minutes.
We have used Glip to jury art shows remotely, share minutes from meetings, plan events and more. With a team of volunteers who cannot often meet in person, this is a life-saver for us.