What do you like best?
The best feature about GlobalMeet is that it can dial an extension to call you into a meeting and it has a pretty straightforward Outlook integration. But otherwise, it caused a near-universal uproar when we switched from GoToMeeting to GlobalMeet.
What do you dislike?
Across the board, our users struggled with connectivity issues--frequently dropping from meetings or failing to connect. Screensharing became a nightmare because it requires you to download and install local agents and extensions and then keep them up to date on top of that. I've also found that GlobalMeet has more lag than other meeting apps I've used--so we frequently end up with people talking over or awkward pauses. The mobile app is absolutely broken--for some reason there are 3 different versions? Hosting a meeting from the iPhone is a real struggle.
Recommendations to others considering the product
It's not a terrible meeting application as long as you don't need to screen share or carry out a natural, organic conversation.
What business problems are you solving with the product? What benefits have you realized?
Honestly, I think we created more business problems than we solved. We did at least realize across our internal departments that we all had something in common to complain about, which built some camaraderie at least.