What do you like best?
What I like best about Gmail is how convenient it is to access my email. As long as I have the Internet, I can access my Gmail email account simply by using an Internet browser. When on my cell phone, even more conveniently, I can access my Google email account using the Gmail application with the simple click of a button - even more convenient - the Gmail application makes it so that I don't have to continuously enter my login credentials to gain access. I also really like how much storage Gmail provides. It provides more storage space than I could never come close to using. I also really like that Gmail is compatible with all of the other Google services, including Google Docs, Google Calendar and Google Maps. This makes it extremely convenient to go from one Google service to the other with the click of a button.
What do you dislike?
The only thing that I have found to dislike about Gmail is the fact that many people think that it is unsecure and unprofessional. This is a stigma that has been attached to Gmail for as long as I can remember. However, this is very untrue as current users of Gmail can attest. I have found it to be secure and reliable and have never experienced any of these kinds of issues. However, many people don't have a Gmail account and won't use it because of that unprofessional statement that is attached to it. I also think the Gmail sorting options could be improved. It is sometimes difficult to sort and view your emails in an organized, user-friendly manner.
Recommendations to others considering the product
I recommend Gmail for those who want to be able to access their email from any location as long as they have the Internet without having to download an application that takes up storage space on your device. However, for those that prefer to use an application on their device, Gmail offers easy, one click access to email on its very reliable mobile application. Gmail is user friendly with a ton of storage space and is easy to customize and organize.
What business problems are you solving with the product? What benefits have you realized?
Gmail has been great for my company because it is so easily integrated with other google services. For example, if I get an email in my Gmail account that has an appointment with a time, date and location, I can automatically have it sent to my Google Calendar as an appointment as well just to my Google Maps as a location. This means that the appointment that came in an email to my Gmail account is saved to my Google calendar and sent to my Google Maps so I can conveniently find the location of the meeting and get directions.