GoCo

GoCo

(25)
4.8 out of 5 stars

At GoCo.io, they strive to re-imagine the way companies interact with their employees. They deliver delightful user experiences that transcend operational value and help small and mid-sized businesses transform their culture. Their modern web platform streamlines critical business operations, including employee onboarding and offboarding, document management, HR compliance and benefits administration without having to change vendors, plans, or pricing.

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Showing 25 GoCo reviews
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GoCo review by <span>Jay G.</span>
Jay G.
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Great all-in-one platform for HRIS and Ben Admin

What do you like best?

Ease of use and clean look. I'm the administrator for my company's GoCo account and it's super easy to get new employees onboarded and enrolled in benefits. We were using digital e-forms for benefits enrollments and I'm so glad to have an automated system for employees to elect insurance!

What do you dislike?

The only drawback is that (as of now) it doesn't sync with our payroll platform (Gusto) directly. It DOES have a helpful workaround in the payroll checklist that reminds me what needs to be updated and I can mark off what I've adjusted to make sure the changes are entered!

Recommendations to others considering the product

The software is great and the team is incredibly supportive and open to feedback. They genuinely want to hear your experience and improve the product.

What business problems are you solving with the product? What benefits have you realized?

We also do HR support for external clients and have seen significant time savings with onboarding and especially benefits enrollments in GoCo. The less time we spend doing administrative work, the more time my team can spend responding to clients and ensuring a high level of service!

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GoCo review by <span>Melanie K.</span>
Melanie K.
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If you are looking for a one stop HR portal - look no further than GoCo

What do you like best?

I love the fact that not only does it integrate with our Slack platform - it is very comprehensive as far as managing our HR systems. It keeps our team organized - we can see benefits, documents, vacation and other time off requests in one place. It makes our new employee onboarding a breeze!

What do you dislike?

Our vacation time doesn't track as well as we'd like and the response time from some team members was a little laggy but that particular issue has been resolved by their restructuring of their internal team.

Recommendations to others considering the product

if you do not need a PEO then by all means - this is a terrific platform to use. If you need a PEO - then GoCO is not for you.

What business problems are you solving with the product? What benefits have you realized?

Managing our HR dept in one place! LOVE it! We've realized the amount of paperwork we had for new hires and this organizes it all!

What Core HR solution do you use?

Thanks for letting us know!
GoCo review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
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Our Experience with GoCo has been excellent. The support received has been superior.

What do you like best?

We really like the platform in its simplicity and yet the option to customize. The customer support and creativity with the team has been tremendous. We've presented ideas to help streamline our needs, and the GoCo Team has responded and found solutions for us. We also value the expertise that GoCo partnered with OneDigital.

What do you dislike?

We really have not encountered a disappointment or dislike with the product so far.

Recommendations to others considering the product

This product works really well for a smaller business looking for an inexpensive option with customization options and the expertise of a benefits support that is capable to handle the current benefits landscape.

What business problems are you solving with the product? What benefits have you realized?

We are able to coordinate many of our HR functions while providing an ESS for our employees that is easy to use, easy to access and designed around our specific needs. We have saved time, money, and I believe in the end it will increase our employee satisfaction and retention.

GoCo review by Administrator in Accounting
Administrator in Accounting
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Intuitive HR and Benefits Platform

What do you like best?

Signing up and setting up our company was extremely easy, including rolling out to our employees.

What do you dislike?

I would like the calendar function to be an actual calendar, rather than just the integrations options, although those are very helpful.

Recommendations to others considering the product

It is clear that GoCo is focused on the end user experience. From on-boarding, to PTO, to performance reviews, the application is very intuitive and easy to use. Employees are able to keep track of their information, sync with their own calendars (holidays, PTO requests, etc.) and have quick access to their benefits information. From an administrative perspective, we are happy knowing the permissions are robust and can grant very specific access to certain roles, without jeopardizing sensitive employee data.

What business problems are you solving with the product? What benefits have you realized?

One stop source for employee on-boarding, HR information, and benefit information - previously was scattered across multiple systems. We've gained a ton of capacity on our team by not having to manually process so many issues. We also are more aware of changes that have occurred through the notification systems. Lastly, we have been able to delegate some more trivial tasks like i-9 verification without having to worry about that individual seeing sensitive employee information through GoCo's permissions.

GoCo review by <span>Jesse L.</span>
Jesse L.
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Intuitive interface and powerful HRIS tools

What do you like best?

I enjoy how easy it is for employees to view all their information in one place.

What do you dislike?

Notifications can sometimes require too many steps to dismiss

Recommendations to others considering the product

They are a very supportive and responsive group. They care a lot about their product and improving the experience for their clients

What business problems are you solving with the product? What benefits have you realized?

We were looking for a HRIS system that would work with our various benefits providers. We found one in GoCo and have additionally found the tools like Magic Docs, PTO management, payroll management, and benefits dashboard to be incredible tools that help us manage organizations.

GoCo review by Administrator in Staffing and Recruiting
Administrator in Staffing and Recruiting
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Verified Current User
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Easy Implementation; Saving time for On Boarding and Employee Management

What do you like best?

The implementation of GoCo was quite easy - provided a few documents with notes. Within 30 days; our platform was built out and we were ready to go live. This platform has saved me time with emailing documents that have to be printed, completed, scanned and re-emailed then printed again. It has made our employees happier with the process [we even had one do his onboarding via mobile and said it was the least combursome and efficient system he has used to date!].

What do you dislike?

I believe that the onboarding process could be tightened up a bit in terms of checklists, what's next, what all is needed in a list format. A lot of phone calls happened and had I had checklists it may have been easier to streamline and provide what was needed. I also would like to see a more efficient turn around time for documents to become 'magic'. This is a challenge if we need to distribute immediately or have a new document that needs to be completed.

Recommendations to others considering the product

Make sure you have a clear understanding and discussion of all documents you need to upload into the system and what their capabilities are for making them completable by employees.

What business problems are you solving with the product? What benefits have you realized?

This system has enabled me to become a remote employee and still manage employee records in a secure environment that everyone has access to. It has saved massive amounts of time, and also streamlined our benefits enrollment for our employees. I love that this platform goes hand in hand with benefits so we have a cohesive team working together instead of all these different partners.

* We monitor all GoCo reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.