I have Gong setup to auto join my client calls, so the only thing I would say here is that there is a bit of a lag in recording meetings that pop up. It takes time to setup the call get the recording started, so for meetings that are impromptu, often times the first part of those calls are not recorded. Not a huge deal though and can be worked around by manually setting up the call to record, only problem there is that the recorder will still join which then sounds like multiple people have joined the call.
So many benefits in using Gong that have led to huge time savings! More details below:
> Great training opportunities to listen to other team member's calls. I have been able to learn about other clients and other team members presentations that I otherwise would not have had access to. This also allows for my manager to listen to my calls and have great coaching opportunities.
> Easy to reference client calls to revisit details of the call and next steps. This has made it easier for me to make sure I'm delivering on agreed upon next steps.
> The organization and search-ability is great, making it super easy to find calls with a certain topic covered, calls by a certain person, or calls with a specific client.
> The ability to share recordings with other internal teams and clients to reference work that we've done is awesome! I have been able to share recordings quickly with clients that they can refer to as needed vs. me having to write up details and take screenshots to recreate things covered on calls = huge time savings.
> The ability to speed up the call when listening back has allowed me to maximize my time by listening to lengthy calls in much less time... again = HUGE time savings.