What do you like best?
I like that Google Domains is so easy to use, and it's very nice that everything can be linked to one account, since it would all be through Google. I also appreciate that it's user-friendly and for the most part, self-explanatory. It's also great to host several domains in one place so they're together and can be updated at one time.
What do you dislike?
My least favorite thing about using Google Domains is that there isn't quite as much personalization and easy-to-view aspects, as compared to something like GoDaddy. It's definitely easy enough to use and understand, but I think the setup could be a little better, more condensed and less broken up. Some of the aspects could be confusing to the unexperienced eye, so I think just designing a better layout would be beneficial to potential users and current users.
Recommendations to others considering the product
I would recommend Google Domains because from what I've experienced with it, it's simple and cost-effective.
What business problems are you solving with the product? What benefits have you realized?
One huge benefit to using Google Domains is that everything can potentially and likely be linked together - mail, spreadsheets, documents, domains, etc. It is easy to find once in your account, and it's also pretty cost-effective, front what I've seen. I do think GoDaddy is better, but Google Domains is definitely efficient and worth checking out. I would just compare the cost for because otherwise it's very comparable, even with the same TTL which many domain hosting programs do not have.