What do you like best?
This application allows me to send text messages, make video calls and be in contact with several friends or colleagues at the same time, I do it from my computer in the comfort of the house and I do not need your numbers, only I need to know your Gmail emails . My conversations are saved in the cloud so that you can stay safe and recover or access the information that all the comparator when required, this application is part of Google.
What do you dislike?
Hangouts currently presents among its disadvantages the fact that you can not send multimedia files, while other providers of these services if they allow it, also does not have a way that allows me to view, if the message I send reached its addressee also does not allow send voice memo messages
Recommendations to others considering the product
With this application you can make video calls, text messages to be in contact with family members, colleagues and conversations are saved in the cloud, since Google has incorporated this option allied to Google Drive which allows you to have them always available
What business problems are you solving with the product? What benefits have you realized?
.Hangouts gives greater security to the information that you share, not so other providers that have been suffered security attacks, for what I consider is a more professional and serious service to carry out my work communications, with all the security offered by google