What do you like best?
I love the cloud service, the fact that I can access it anywhere as long as I have an internet connection. I use it primarily for school but the business aspects are unmatched. It's free, unlike Microsoft Powerpoint, it's all cloud based so I can access it anywhere, and it's easy to read and operate, but still in depth. Oh and I love that it can be used with multiple people contributing.
What do you dislike?
The storage capacity could use some work, loading times are always a bit off or sometimes the slides lag. There's a bit of mystery to it if you've never used any Google suite applications like google docs, etc... It's not as customizable as you would hope, and if you don't have internet access, and you didn't save it to your computer, you won't be able to access it. And of course it's a web application so there's a few bugs as a given.
Recommendations to others considering the product
There's plenty of other presentation applications, but this one is free, and easy to use. Test out other ones of course and see which ones match your company the best, but overall this is the best tool I've ever used. Take tutorials, Google questions, even ask for support if you need it!
What business problems are you solving with the product? What benefits have you realized?
I love how it's in the cloud and that anyone can use it as long as they have internet, and the fact you can collaborate. It's easily managed and even gives you live updates if anyone changes anything while you're logged in. It's great for group projects and it's much simpler, faster, and way more worth it for the price (in fact it's free) than any other presentation tool on the market right now. All while still being secure.