GoSpotCheck

GoSpotCheck

4.7
(63)

GoSpotCheck streamlines the data collection process by saving reps time in the field and giving management a powerful, easy-to-digest reporting dashboard.

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GoSpotCheck review by Patrick V.
Patrick V.
Validated Reviewer
Verified Current User
Review Source

"A great tool for coaching Team members"

What do you like best?

Our company uses GoSpotCheck to focus on specific operational issues. The goal is to show operators what they are doing correctly as well as what they need to turn their focus on. It is a quick and easy tool that gathers a lot of information very quickly. I like the apps ability to incorporate photos into the process.

On the website, I'm able to run some reports that give me a better picture of how my district group of locations is doing overall. I can spot trends and direct my focus where needed the most.

What do you dislike?

I did have an issue with the photos not showing up in the pdf file that I receive. I brought this to the attention of GoSpotCheck and their Team jumped on it right away and corrected the problem.

There's nothing that I "dislike" about the app. It works great.

What business problems are you solving with the product? What benefits have you realized?

This app helps in a number of areas: Portion Control--I am able to visualize with photos how the product looks and I incorporate a scale to show actual weights. It's an eye opener to the operators. Hospitality--I can show how the service staff is hitting on the key elements of customer service and hospitality. It gives operators direction on where to focus their efforts.

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GoSpotCheck review by Sean K.
Sean K.
Validated Reviewer
Verified Current User
Review Source

"One of the most valuable tools for collecting market intelligence"

What do you like best?

Incredibly easy-to-use survey design interface - the content is only limited by your imagination. We used to have to pay third party companies tens of thousands of dollars to do what GoSpotCheck easily accomplishes in far less time.

What do you dislike?

It's not entirely compatible between business partners (e.g. brokers) even if they subscribe to the same tool.

Recommendations to others considering the product

This is such a convenient tool and easily fills a void that has existed in the industry for decades. If you have in-market employees/business partners and have ever needed to collect data on store variables, this is the perfect solution.

What business problems are you solving with the product? What benefits have you realized?

I specifically use the tool in a Category Management capacity - it's a way to direct our field teams to collect specific information at the store level which is quickly and effectively consolidated into a summary for easy analysis. I have been able to use it to make specific customer recommendations as to shelving, assortment, and other marketing variables that subsequently resulted in sales increase.

What Field Service Management solution do you use?

Thanks for letting us know!
GoSpotCheck review by Bruce M.
Bruce M.
Validated Reviewer
Verified Current User
Review Source

"Concise view of the retail landscape in one place"

What do you like best?

The questions that you ask can shape so many things within your organization. You can get distribution, pricing, set sizes, competitive data.....and so many more data pieces. The info can be used by so many facets of the organization. We have found uses in sales, marketing and production planning

What do you dislike?

I really haven't found any aspect of GSC that I don't like at this point. I haven't had to go in an set up the information we are seeking, so I don't know what that is like. All I know is the end user info.

Recommendations to others considering the product

I highly suggest the product as a solution to answering your burning retail questions.

What business problems are you solving with the product? What benefits have you realized?

I stated some of it above, but pricing initiatives. production issues, the ability to see quickly competitive launches and your distribution within specific set sizes.

GoSpotCheck review by Diana H.
Diana H.
Validated Reviewer
Verified Current User
Review Source

"Easy to access and upload store checks"

What do you like best?

It refreshes and shows me the stores closest to my current location. I like that it keeps track of my mission at the store and that I can add pictures and descriptions plus any additional comments.

What do you dislike?

It can be confusing to keep track of the items I have selected as not in the shelf, because then it adds another information window and I can no longer distinguish between a completed task and an incomplete task

What business problems are you solving with the product? What benefits have you realized?

I can prioritize better as I focus on the main items I need to see in the shelf. I can ask the store personnel for a specific item I am looking for and have them find it in their system to either reorder or add to the shelf

GoSpotCheck review by Erika C.
Erika C.
Validated Reviewer
Review Source

"Best App to Track Data for Field Team"

What do you like best?

Go Spot Check is SO simple and easy to use both on the app while collecting data as well as on the back end creating missions and reviewing data. It's easy to customize your questions to get exactly what intel back you are looking for. The camera option and other quick buttons make it fast to fill out the mission while in the field. I also love the customization of alerts you can set for yourself as the admin if you need to take immediate action on certain items. Great platform overall!

What do you dislike?

I would say the ONLY thing that wasn't as user friendly as I would have liked was the way you have to re-order questions when building a mission on the website. I wanted to be able to drag and drop a little easier to rearrange questions. There also seem to be a lot of updates that would cause some problems for my team, but once they all set their apps to update automatically it helped with these problems.

Recommendations to others considering the product

I highly, highly recommend Go Spot Check to anyone who is remotely managing a Field Team. Not only is the accountability great, the amount of data you can receive is incredible! It's easy to use as an admin and as a user. I've looked into other free or less expensive data collection apps and NONE of them compare to the versatility and ease of use of Go Spot Check. Not to mention, when you need help or want guidance on how to maximize the program, they are always there to help!

What business problems are you solving with the product? What benefits have you realized?

We use Go Spot Check to collect data from our retail partners. It's helped us track our competitors promotions and new products, feedback from store staff and customers on our products and what is selling and capture photos in real time of poor or great merchandising. Not only is this great intel for me to report back to our corporate office, but it also helped me manage my field team's time and efficiency. Since the app is GPS based, I was able to see that they were performing their tasks in a timely manner, which is very important as a remote manager.

GoSpotCheck review by Victoria S.
Victoria S.
Validated Reviewer
Verified Current User
Review Source

"One Stop Shop for retail tracking"

What do you like best?

This is an ideal tool to track performance and productivity for field staff. It can be customized to work in both B2B and B2C segments. The support from the team is exceptional. They really try to understand our business and what we are trying to accomplish before implementation.

What do you dislike?

Not sure - it works well and if there are issues they are primarily with data connectivity which sometimes creates glitches.

Recommendations to others considering the product

A easy to use tool to help with day to day management of sales staff , measure effectiveness and execution of duties.

What business problems are you solving with the product? What benefits have you realized?

Measurement of sales KPI's in real time, downloadable reports that allows you to dissect information whichever way you need it.

GoSpotCheck review by Paul C.
Paul C.
Validated Reviewer
Verified Current User
Review Source

"Amazing Application"

What do you like best?

I love being able to pull real time data. This allows me to better provide information to our clients in a very fast and efficient way.

What do you dislike?

Honestly, I have yet to run into an issue with GSC that would be considered "bad". The support team and the application work flawlessly in my opinion.

Recommendations to others considering the product

Really get familiar with your Admin capabilities. There is so much you can do that's just a few clicks away.

What business problems are you solving with the product? What benefits have you realized?

It helps us with better understanding shipping / package count trends with our clients and also getting feed back from the client via "survey missions". Setting up the email notification filter for "hot topic" items has been amazing with addressing in a timely fashion.

GoSpotCheck review by Chris C.
Chris C.
Validated Reviewer
Verified Current User
Review Source

"Time saving task validation with photographic & geolocated documentation."

What do you like best?

Speed and accuracy of data collection, with easy photo reporting using the photo filter.

What do you dislike?

Account maintenance, creating place groups. I am well versed in data clensing and still manage to create duplicate accounts when uploading a csv file.

Recommendations to others considering the product

Work with your sales rep or customer success manager and demo it live in your workplace. You will buy the service.

What business problems are you solving with the product? What benefits have you realized?

The Photo Filter is the #1 most useful feature that I have ever used on this or any other platform. It has taken my recap time for sales incentive documentation from 3-4 hours to less than 15 min. The cost savings for my time alone is a huge win for my company.

GoSpotCheck review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Easy to use and effective in managing from afar"

What do you like best?

I like that we can get instant data on focused initiatives even when we are hundreds of miles away. I use it as a location finder, as well, for when I'm out of town and need to get to the nearest cafe quickly. Lots of great uses for the GoSpotCheck app!!

What do you dislike?

Nothing to dislike, sometimes the addresses for locations are wrong but that's nothing major

Recommendations to others considering the product

Nothing comes to mind

What business problems are you solving with the product? What benefits have you realized?

I support the manager of bakers and it's easy for me to see how we are doing with product quality and keeping our cafes clean. The ease of use of the app is a huge win in getting everyone, even those who aren't so savvy with technology, to be able to complete missions.

GoSpotCheck review by Erin T.
Erin T.
Validated Reviewer
Review Source

"I love GoSpotCheck"

What do you like best?

A few of the aspects of GSC I like the best: It's available in an app so I am able to carry my phone as opposed to the ipad. Every checklist get a score. I have the ability to chose a location and observe all checklists done in that location by everyone in our company. Lastly, I like the ease of emailing completing audits.

What do you dislike?

I really cant think of anything I dislike. Its convenient ad easy to use.

What business problems are you solving with the product? What benefits have you realized?

Because the audits are stored, we are able to better tack observations being done on our staff. We are also able to cut down on paper usage because in the past all the observations were printed out and kept in employee files.

GoSpotCheck review by Matt V.
Matt V.
Validated Reviewer
Verified Current User
Review Source

"GoSpotCheck has been a great tool for our business to increase our efficiency and gather more data"

What do you like best?

GoSpotCheck is a one-stop-shop for us to gather and store information

What do you dislike?

Being a small company with large territories, we cannot access distant accounts on the iPhone app.

Recommendations to others considering the product

Consider the ease of use and storage of information to increase efficiency and build account profiles

What business problems are you solving with the product? What benefits have you realized?

We are utilizing GoSpotCheck to gather data and assure planogram accuracy primarily in Home Depot stores. We also use the tool to prospect new accounts and build a profile of existing accounts

GoSpotCheck review by Marko M.
Marko M.
Validated Reviewer
Verified Current User
Review Source

"Very user friendly and simple"

What do you like best?

-The user friendly interface that is simple to use.

- The reporting that comes out of the tool

What do you dislike?

Sometimes it is hard to set up complex questionnaires give the simple interface: it would be very useful to have different questionnaires popping out automatically based on some characteristics

What business problems are you solving with the product? What benefits have you realized?

We are able to audit our sales force and keep track of coachings

GoSpotCheck review by Cindy C.
Cindy C.
Validated Reviewer
Verified Current User
Review Source

"GSC Team Review"

What do you like best?

GSC is an amazing organization of talented and professional team members. They have worked hard to create the perfect missions needed to insure we can measure and analyze the day to day needs of our people and what they accomplish in the field to better our business.

What do you dislike?

Absolutely nothing. I am very happy with our partnership. Any requests are always look at and improved upon.

Recommendations to others considering the product

It has completely changed the way I am able to manage and report findings to upper management in an analytical way. IT makes me look and feel even smarter!

What business problems are you solving with the product? What benefits have you realized?

Understanding real time actions in the field at a moments notice without drilling thru massive reports to read results.

GoSpotCheck review by Administrator in Farming
Administrator in Farming
Validated Reviewer
Verified Current User
Review Source

"Real Time Reviews of Missions is worth it. "

What do you like best?

The availability to change/add mission tasks by simply logging in and not having to wait for a developer is one of the main reasons I like GoSpotCheck. It's very user friendly and all levels of technology skills are able to complete missions.

What do you dislike?

It would be great to be able to start a mission with one user and then send it to another for completion or have the ability to combine missions. Also the PDF feature could be great if it was improved, just creating a PDF from a screenshot of the mission isn't that beneficial.

Recommendations to others considering the product

The ease of use, from the development stage to the report feature is great. All levels of technology skills have been able to use this program. The feature that my company really finds the most benefit is that we can adapt and change the missions on our own.

What business problems are you solving with the product? What benefits have you realized?

It's great to be able to see mission responses in real time, this has really cut down on the wait times my company has when reviewing reports. We are able to see issues right when they are identified and can start to develop corrective actions.

GoSpotCheck review by Administrator in Consumer Goods
Administrator in Consumer Goods
Validated Reviewer
Verified Current User
Review Source

"Incredible easy to use data collection app! "

What do you like best?

1. Very easy to log into website and create and edit missions (surveys) customized to my needs and edit new asks that come up

2. Easy to navigate on the app - simple - doesn't add a lot of time to my staff's store visit

3. GPS based - helps me manage my remote team across the country

4. Real Time - I can see their results as they are coming in and be notified of certain answers on reports if needed

5. Time Saver - helps me and my team do our reporting faster and with more hard data to report into the office

What do you dislike?

Go Spot Check is always making improvements. Sometimes there are updates (to the app) that are required, which can get to be a little annoying. Allowing the app to auto update is important to reduce problems. On a positive note, all these improvements have made access on the back end much easier!

Recommendations to others considering the product

Give it a shot! The staff is incredibly helpful in learning your business and educating you on how GSC can help your business. They aren't pushy, just want to help you, help your business. It's easy to get your users on board and I cannot rave enough about the real time, hard data you can utilize to show the good or bad out in the field, which allows you to seek opportunities for improvement and overall improve your bottom line!

What business problems are you solving with the product? What benefits have you realized?

This has helped us communicate data we know in the field to the office bound staff. Putting hard numbers and actual data to anecdotal facts has helped us tremendously. We know understand the impact other brands have had on ours, can measure their promotional activity against our actual sales, and so much more! It also adds a level of accountability to the field team.

GoSpotCheck review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Go Spot Check reviw"

What do you like best?

It allows our sales force to place photos of various store displays for review by administration. This allows us to pay the sales force incentives for accomplishing the marketing strategies set forth by our suppliers.

What do you dislike?

So far I have not really found anything that I really dislike. They have added the scheduling a mission feature which saves us immeasurable time, considering we typically have over 100 missions running per month.

What business problems are you solving with the product? What benefits have you realized?

It solves the issue of the sales force presenting photos for review. Prior to Go Spot Check, we had to build cumbersome excel spreadsheets (Decks) and email to the sales force. They in turn had to paste their photos and return by email. As picture quality improved with the newer phones capabilities, the spreadsheets became much to large to email. This caused frustration on both the part of the sales force and the analysts who had to review them. It was a very time consuming project every month.

GoSpotCheck review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Review Source

"Vice President of Development"

What do you like best?

Ease of use. The app and PC based platform is very simple to use.

What do you dislike?

High resolution Picture Package is an extra with it was integrated, makes it difficult to put together high quality presentation to executive team

Recommendations to others considering the product

Go Spot Check has fundamentally changed the way we collect Data from the field in our organization and allowed use to report data drive metrics to Senior Leadership in as close to real time as you can get. It changed our organization in such a fundamental way that we are currently looking at expanding its use across all aspects of our business. I would be remiss if I did not mention their customer support, in my opinion it is world class.

What business problems are you solving with the product? What benefits have you realized?

Provide Real Time Data collection from our field and allows us to identify and make decision on factual data and not speculation

GoSpotCheck review by Sabrina R.
Sabrina R.
Validated Reviewer
Verified Current User
Review Source

"Great tool"

What do you like best?

This has been a really great tool to manage sales reps and review reports. I can determine easily who is meeting their KPIs. The support from the team at gsc has also been amazing!

What do you dislike?

Time zone difference for live help. Not being able to run certain reports myself.

What business problems are you solving with the product? What benefits have you realized?

Staying on top of reps and ensuring managers are doing what they need to realise results.

GoSpotCheck review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"GSC Delivers"

What do you like best?

Very user friendly and intuitive,. Our team appreciates the simple nature of the program, coupled with the terrific customer service provided by their sales support team.

What do you dislike?

Would like to see what accounts weren’t visited in a specific time period. A “cold” map of those accounts would be helpful.

What business problems are you solving with the product? What benefits have you realized?

GSC makes tracking rep travel seamless. It allows management to guide travel behavior and measure against opportunities in the field. This used to be a cumbersome, spreadsheet reliant effort based upon where Reps reported being with little ability to confirm visits.

Seeing photos from rep visits allows us to act on sales opportunities.

GoSpotCheck review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"National Account Manager"

What do you like best?

The ability to quantify the activities of our sales team in the field - by capturing specific details such as time spent in each account, amount of associates trained, and images of both ours and competitive product.

What do you dislike?

Occasional feedback from the team that their images and/or content won't upload and sometimes they end up losing it and have to restart the mission.

Recommendations to others considering the product

If you're an Admin, go out in the field and use it so you understand how your team is using it.

What business problems are you solving with the product? What benefits have you realized?

Quantifying results in the field by territory.

GoSpotCheck review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Go Spot Check Review"

What do you like best?

GSC employees have been fantastic to deal with from the beginning. From our initial contact to our current dealing everyone has worked towards giving us the best service/product possible for what we need.

What do you dislike?

Only small things, like the map feature (currently being dealt with).

Recommendations to others considering the product

A great team to work with. From the beginning all levels and areas of the company have been great to deal with

What business problems are you solving with the product? What benefits have you realized?

We are a retail company so we need information gathered from our reps in the field and GSC does it easily and makes it dummy proof for everyone involved.

GoSpotCheck review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"GoSpotCheck makes our team more efficient "

What do you like best?

GSC reduces the amount of team spends filling out call reports, which translates to more stores visited per day. In addition, the data collected by our field team is much easier to access, evaluate, and allows us to implement immediate changes in the field.

What do you dislike?

There really is not anything that I dislike. If a situation arises, the customer support team address the issue and helps us to resolve it quickly and efficiently.

What business problems are you solving with the product? What benefits have you realized?

We are solving our data gathering process, and utilizing the data in new and beneficial ways for our field team and product.

GoSpotCheck review by Administrator in Food Production
Administrator in Food Production
Validated Reviewer
Review Source

"Best Business App! "

What do you like best?

The mobile app is very easy to use and manage. The support you get from the GSC support team is second to none! They are very responsive and have answered every problem I had with a positive outcome.

What do you dislike?

At this point I don't see any issues. The only issue might be the time difference since I'm in Hawaii most of the time if I call everyone from GSC has gone home.

What business problems are you solving with the product? What benefits have you realized?

GSC solves one of the most critical business needs is to see what in-store execution looks like. As a premium brand we depend on those reports to show us what is working and what's not. The reports that are generated are easy to understand and provides clear & intelligent solutions for us as a company and for our retail partners.

GoSpotCheck review by User in Wine and Spirits
User in Wine and Spirits
Validated Reviewer
Verified Current User
Review Source

"GoSpotCheck Review"

What do you like best?

Content flow and ease of use. I also like that we can custom just about any survey. We use the App to survey accounts on how retail looks against our programs and NEP. I also like that the App is GPS enabled to find the accounts we are looking for easily.

What do you dislike?

Reporting would be great on the App. In order to run real time reports generated from the day in trade. We can run them from the website but the App needs to have the ability to do quick reporting to show impact in real time.

Recommendations to others considering the product

More App info on reporting in real time.

What business problems are you solving with the product? What benefits have you realized?

Surveys to inspect what we expect. Enables better effective communication with our Distributors to help impact the business. We can collaborate on the findings and adjust programs to the business needs.

GoSpotCheck review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great, easy tool!"

What do you like best?

The ease of setting up questions. With the vast array of options, you can ask ANY valuable question and get a valuable answer back.

What do you dislike?

Not a good roll-up of responses. If you don't set up all missions the same way, there is no 1 easy way to view all your current/stopped missions in 1 fell swoop.

Recommendations to others considering the product

They are constantly upgrading and always take feedback, so well worth the investment.

What business problems are you solving with the product? What benefits have you realized?

Have a one-stop shop for all things POS related-so we're not scrambling to find answers in multiple forms and locations.

GoSpotCheck review by User
User
Validated Reviewer
Verified Current User
Review Source

"Go spot check is very useful tool to collect all relevant data needed to keep everyone updated. "

What do you like best?

I like that everyone can view a customers account and be updated without having lengthy calls or meetings thus saving us time.

What do you dislike?

Some misssions seem to need some adjusting and sometimes I get issues with uploading some missions.

Recommendations to others considering the product

I highly recommend Go Spot Check to anyone wishing to keep proper records and keep personnel more accountable.

What business problems are you solving with the product? What benefits have you realized?

We are solving a reporting issue. We have since been able to identify the frequency in which a customer is visited and also on what items need to be addressed.

GoSpotCheck review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"allows analysis and verification of sales team work in field"

What do you like best?

The ability to create easily customizable missions including photos, location with timestamp and GPS location. This helps to verify that product was placed in stores or displayed on restaurant menus. Reports on the site are useful and easily exported to Excel for further analysis.

What do you dislike?

There isn't much to dislike since everything can be customized from the questions in each mission, exportability to Excel and salesrep team assignments.

What business problems are you solving with the product? What benefits have you realized?

Incentive tracking to verify placement of product within a store or restaurant, photos of restaurant menus or in store displays.

GoSpotCheck review by Kelsi G.
Kelsi G.
Validated Reviewer
Verified Current User
Review Source

"Great customer service "

What do you like best?

The easy and quick accessibility to the app and how useful it is for day to day work.

What do you dislike?

There is nothing not to like! I haven’t had any problems

What business problems are you solving with the product? What benefits have you realized?

Account management, it really helps you organize your day.

GoSpotCheck review by Joshua T.
Joshua T.
Validated Reviewer
Verified Current User
Review Source

"GoSpotCheck. Purely Awesome."

What do you like best?

The platform, the people, the performance of both. It has been great! We started looking for a solution that would enable our team to do the work when they are in store and not be stuck at their computer for hours through the course of their evening inputting data. There were times that information would be lost or inaccurate because the employees wouldn't be able to remember everything from the store. GSC allows the associates to log their visit while in store and ensure that everything they have to say is categorized correctly.

What do you dislike?

There actually isn't much I could say here.

Recommendations to others considering the product

Do it. They will work with you to determine how the platform can help you run your business better and smarter.

What business problems are you solving with the product? What benefits have you realized?

We have better organized data, can get specific information from our field associated, and can send information gathered to the teams that need it.

The user experience has enabled the team to do a lot of their analytical work while in store helping them to find and solve problems when they can make a difference.

GoSpotCheck review by Darius M.
Darius M.
Validated Reviewer
Verified Current User
Review Source

"Wonderful tool that helps get down to the root cause"

What do you like best?

Functionality of the user friendly mobile app and dashboard. Using this tool has assisted in identifying some underlying concerns and finding root causes to some of the issues experienced in the field. The ability of attaching photos is another great option as this provides a literal picture of what the user sees. Another useful function is the ability of receiving email alerts at the exact moment when a specific task is completed. Efficiency and product quality has greatly improved due to this.

The staff at GoSpotCheck has been nothing but great with us, as we introduce the tool to an ever larger part of the company. We currently have around 600 users and with each new user, GoSpotCheck helped them understand how to use the tool and provide immediate support when needed. Great team to work with!

What do you dislike?

As a whole, there isn't anything that is to be disliked. If i ever have any type of concern, it is addressed. GoSpotCheck has gone out of their way to provide us with phenomenal service. For selfish reasons and a bit of humor, I may dislike GoSpotCheck expanding too much because I worry the personalized support may become a bit neglected, but i'm not too worried because the culture of great customer service is coming from the highest levels at GoSpotCheck.

What business problems are you solving with the product? What benefits have you realized?

Many of the audits that were completed in the field are now completed using GoSpotCheck. This allows us to analyze and filter data from a centralized location and benchmark markets. In addition, this provides us with the ability of creating market specific Plans of Action to address concerns.

Another example would be: we produce and deliver product that is time and temperature sensitive, daily to our customers. Should a customer see that today there is an issue with the performance of a product, he/she completes a mission, which alerts the production manager of the issue and the adjustment can be made for the following day's production.

GoSpotCheck review by Shareed A.
Shareed A.
Validated Reviewer
Verified Current User
Review Source

"Good experience"

What do you like best?

Ability to pull live reports and view current market activities

What do you dislike?

Fliexibility with customizing reports. Perhaps a field to drag and drop different parameters to build a report to view data that is needed.

What business problems are you solving with the product? What benefits have you realized?

B2C overview. More control of B2C segment via reseller

GoSpotCheck review by User in Oil & Energy
User in Oil & Energy
Validated Reviewer
Verified Current User
Review Source

"My GSC Experience"

What do you like best?

I personally gain the ability to easily record and access data from customer visits and that's plus for me as I can establish continuity from what was discussed previously.

What do you dislike?

The general layout of the software can be a bit more intuitive and offer features such as being able to edit mission responses within reason.

What business problems are you solving with the product? What benefits have you realized?

The ability to effectively capture data was solved as GSC provided realtime capturing of data to now be able to see the bigger picture

GoSpotCheck review by Danielle B.
Danielle B.
Validated Reviewer
Verified Current User
Review Source

"Great tool for analytics"

What do you like best?

the sleek design makes the info easy to read and use

What do you dislike?

i have not found anything i dont like about this product!

What business problems are you solving with the product? What benefits have you realized?

having all the info in one spot is a huge help when compiling info

GoSpotCheck review by Allen C.
Allen C.
Validated Reviewer
Verified Current User
Review Source

"This is a fast and effective way to market and get rewarded."

What do you like best?

Being interactive and finding out new promotions.

What do you dislike?

I feel like the implementation of this product has been useful to our marketing team. There is nothing really that I dislike about this service.

What business problems are you solving with the product? What benefits have you realized?

Marketing for sure.

GoSpotCheck review by User
User
Validated Reviewer
Verified Current User
Review Source

"A Great Way to Monitor In-Store Execution "

What do you like best?

I like that Go-Spot check allows you to view photos that other field members have posted. It adds an additional layer of visibility. Having a collection of images from different retail environments helps us stay abreast of trends in the industry/

What do you dislike?

There is nothing that I can think of that I dislike.

What business problems are you solving with the product? What benefits have you realized?

GoSpotCheck allows me to evaluate the execution of our assortment and point-of-sale content in store..

GoSpotCheck review by Nancy S.
Nancy S.
Validated Reviewer
Review Source

"Time Saving"

What do you like best?

It offers the ability to get a snapshot of the market in real time

What do you dislike?

It can be difficult to spot check a mission mid month to download photos

Recommendations to others considering the product

It is really the best tool we have found for getting information and data from field workers without having to go out into the field ourself.

What business problems are you solving with the product? What benefits have you realized?

We use GoSpotCheck to review photos of product displays which the sales force and earn incentive dollars for.

GoSpotCheck review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great Software/App"

What do you like best?

GoSpotCheck is a simple-to-use app that we've had in place for about 3 years now. It allows us to track and quantify our team's service in the field, and assign tasks in a clear way. The GSC team provides great customer support too, very quick to respond if we need it!

What do you dislike?

Nothing comes to mind, we've had a great experience using GSC.

What business problems are you solving with the product? What benefits have you realized?

Accountability and tracking of our field team's work.

GoSpotCheck review by Luis T.
Luis T.
Validated Reviewer
Review Source

"GoSpotCheck is professional and comfortable to work."

What do you like best?

Through GoSpotCheck every month we save time making our Magazine compliance. It is very easy to use.

What do you dislike?

I don't like that when I finish a mission in a store.....continue showing this store as pending, and it I need to change something I have to do the mission again.

What business problems are you solving with the product? What benefits have you realized?

I t is very easy to see any planogram, and we can fix faster.

GoSpotCheck review by Jacob H.
Jacob H.
Validated Reviewer
Review Source

"Interacting Effectively with Thousands!"

What do you like best?

The application allows my team to reachout to thousands of users across the U.S. and help analyze sales data to generate growth for each unit.

What do you dislike?

The delay in requests being fulfilled is my only copmlaint.

Recommendations to others considering the product

Have a reporting process established to create value out of all the data points you will be recording.

What business problems are you solving with the product? What benefits have you realized?

Marketing Techniques, Location Asthetics.

GoSpotCheck review by Industry Analyst / Tech Writer
Industry Analyst / Tech Writer
Validated Reviewer
Verified Current User
Review Source

"GoSpotCheck"

What do you like best?

The ability to see pictures and have them tagged with products, so they can be evaluated for compliance.

What do you dislike?

Managing places, since they are constantly changing and can be referred to by many names.

What business problems are you solving with the product? What benefits have you realized?

Tracking execution of marketing programs, the benefit of seeing the pictures within minutes allows for adjustments before a misunderstood objective becomes wide spread.

GoSpotCheck review by User in Consumer Goods
User in Consumer Goods
Validated Reviewer
Verified Current User
Review Source

"I can utilize this program in all my retail accounts."

What do you like best?

I like the ease that you can do missions, provided that our Business Managers, request the correct information that needs to be collected, including specific items and photos of these items.

What do you dislike?

I dislike the fact that sometimes my accounts don't show up for specific missions.

Recommendations to others considering the product

We are a Brokerage Firm and Go Spot Check enables our customers to get a great "feel" of what our organization is actually doing in the field that drives sales for their products.

What business problems are you solving with the product? What benefits have you realized?

Inventory issues, display photos and POG adherence.

GoSpotCheck review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great product and a supportive staff"

What do you like best?

The program is very easy for me to execute and for the end user.

What do you dislike?

Some of the reporting which Go Spot Check is fixing for me currently.

Recommendations to others considering the product

Love the product but would like comments to link with pictures

What business problems are you solving with the product? What benefits have you realized?

Delivering a uniform system for our employee to report in store activity

GoSpotCheck review by User
User
Validated Reviewer
Review Source

"Quick, easy to use. "

What do you like best?

Able to locate stores near me , ability to share retail conditions thru photos, ability to view additional information about priority displays or other retail details. Love the Newest feature that allows you to pull pictures from your phoro gallery and attach to go spot check certification. Now I can keep picture on my phone for quick reference vs having to pull from the report

What do you dislike?

When answering questions that require you to enter quantity, the app could be improved

What business problems are you solving with the product? What benefits have you realized?

Ability to share retail conditions on the spot

GoSpotCheck review by Administrator in Wine and Spirits
Administrator in Wine and Spirits
Validated Reviewer
Verified Current User
Review Source

"Game Changing Tool"

What do you like best?

Easy to use, excellent tool! Gives you the ability to quickly assess important data points remotely. This data is provided in an easy to understand snapshot or you can download the details to manipulate the data as you choose. Their customer service & support team is excellent - responding quickly & working to resolve whatever issue presents itself.

What do you dislike?

The team has worked to incorporate solutions or address all issues that have arisen while we have worked through launch of the app/software - so anything I list would be nit-picking.

What business problems are you solving with the product? What benefits have you realized?

Survey app to assess in store product placements, promotions, & pricing. Used resulting data to improve shelf presence based on brand facings & sales, assess promotional execution of brokers, and understand full brand presence on a monthly basis.

GoSpotCheck review by User
User
Validated Reviewer
Review Source

"Efficient and informative"

What do you like best?

I love the ease of creating missions and the cumulative totals that make understanding data fast and easy.

What do you dislike?

Item catalogs should only reflect enable styles. Everytime a catalog is updated, disabled items should be removed from sight.

Recommendations to others considering the product

If you want to cut back on admin time and maximize production on the field, GoSpotCheck is the answer!

What business problems are you solving with the product? What benefits have you realized?

Field reporting has been made easy and clear for our teams to gather and for us to intake. It's helping to identify opportunity in styles and depth across the board

GoSpotCheck review by Jorge T.
Jorge T.
Validated Reviewer
Verified Current User
Review Source

"Great way to show your work. "

What do you like best?

simple and easy to use. It is very easy to update.

What do you dislike?

On the following month the old info stays on history to long after the current month begins.

Recommendations to others considering the product

One large mission is better than a few missions.

What business problems are you solving with the product? What benefits have you realized?

Display execution. Gathering pictures from a location in an organized fashion.

GoSpotCheck review by User
User
Validated Reviewer
Verified Current User
Review Source

"Commerical Sales representative of a beverage alcohol company "

What do you like best?

Simple to understand and user friendly interface

What do you dislike?

I can’t there’s much to dislike. I like how go spot works for me

What business problems are you solving with the product? What benefits have you realized?

We are collecting account level information about executed events, trainings, menu placements and our business performance relative to the performance of our key competitors

GoSpotCheck review by Internal Consultant
Internal Consultant
Validated Reviewer
Verified Current User
Review Source

"GoSpotCheck gives you access to review in-store execution in stores across the country."

What do you like best?

Summary reports are quantifiable with photo's to show evidence.

What do you dislike?

You have to make sure that your reps across the country all input GoSpotCheck audits.

Recommendations to others considering the product

Why travel to see your in-store execution? It can be done from your desk.

What business problems are you solving with the product? What benefits have you realized?

Evidence based audit capabilities nationally within days.

GoSpotCheck review by Administrator
Administrator
Validated Reviewer
Review Source

"Great product with even better staff"

What do you like best?

The team GoSpotCheck employs makes using their app and services so simple and useful. I cannot say enough about this group of employees.

What do you dislike?

As they are growing, they are doing their best to add new features to the app. But, for now I dislike not having some mapping feautures that would be helpful for our team.

What business problems are you solving with the product? What benefits have you realized?

We are solving issues with having inaccurate information, and not collecting enough data. We are now making smarter business decisions because of them.

GoSpotCheck review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Easy, Efficient, Helpful, Tracking "

What do you like best?

Go Spot helps me easily develop logs I need, as well as easily access them for customers or audits

What do you dislike?

The reporting system sometimes include conditionals that may not be filled in

What business problems are you solving with the product? What benefits have you realized?

Food Safety Record upkeeping and tracking

GoSpotCheck review by Administrator in Apparel & Fashion
Administrator in Apparel & Fashion
Validated Reviewer
Verified Current User
Review Source

"Fantastic app that has saved my team so much time! "

What do you like best?

Ease of use, and instant data collection. GSC has saved us a ton of time, energy, etc, and has allowed us to be more productive, and quick on our feet!

What do you dislike?

I would like the PDF's to be customizable, and for there to be a quicker mission building interface.

What business problems are you solving with the product? What benefits have you realized?

Time saving, cost saving. Access to instant data on quality, product reviews, and updates on merchandising efforts.

GoSpotCheck review by Internal Consultant
Internal Consultant
Validated Reviewer
Verified Current User
Review Source

"I use this APP as part of my daily routine"

What do you like best?

it Is very easy and intuitive to use. The support desk has been VERY quick to respond to any questions or issues

What do you dislike?

The pdf reports can be a bit too large.

What business problems are you solving with the product? What benefits have you realized?

Consistency between locations

GoSpotCheck review by User
User
Validated Reviewer
Verified Current User
Review Source

"My GSC Review"

What do you like best?

The customer service is great, especially Brett

What do you dislike?

constant changes and technical disruption

Recommendations to others considering the product

maybe utilize some sort of facial recognition technology to avoid the human errors that occur

What business problems are you solving with the product? What benefits have you realized?

where we are excelling and lacking in execution

GoSpotCheck review by Kiran  A.
Kiran A.
Validated Reviewer
Review Source

"District Operations Manager"

What do you like best?

The ability to audit teams work from the Go Spot Check Site

What do you dislike?

Not easy to pull up a mission for a district and view all submission with photos

What business problems are you solving with the product? What benefits have you realized?

Merchandising Standards

GoSpotCheck review by Administrator
Administrator
Validated Reviewer
Review Source

"Stanton optical "

What do you like best?

This app is awesome. Make my work life much easier. In the past my company required an audit every month that would take hours. With this new app I run through audits and it’s also fun.

What do you dislike?

Nothing at all. I really enjoy this app. Makes my life easier

Recommendations to others considering the product

Get it for you and entire company

What business problems are you solving with the product? What benefits have you realized?

Everything from sales execution to customer service details.

GoSpotCheck review by Administrator in Automotive
Administrator in Automotive
Validated Reviewer
Review Source

"Awesome product."

What do you like best?

The team at GSC make you feel like you are their only customer, their attention and willingness to help and advise should be the standard for every customer service/tech support nationwide. They know their product inside and out and have never stumbled in an explanation or a tutorial. Their follow up and reassurance that they are there for you is fabulous.

The application is easy to use - setting up custom missions for your company is a matter of following walk thru instructions. The reporting is professional and easy to view.

What do you dislike?

The cost for the product is pretty high, but the benefits out weigh.

What business problems are you solving with the product? What benefits have you realized?

We are using the product for plan-o-gram maintenance and reporting.

GoSpotCheck review by User
User
Validated Reviewer
Review Source

"Fabulous easy to use tool"

What do you like best?

The support team is amazing! Very responsive. The app is easy to use and self explanatory.

What do you dislike?

Inability to go back and correct a pic or edit missions after the have been submitted.

Would like to see recent activity for last 30 days versus last 8 or 9 days

What business problems are you solving with the product? What benefits have you realized?

Easy to go back and see history and recent activity.

GoSpotCheck review by Executive Sponsor in Consumer Goods
Executive Sponsor in Consumer Goods
Validated Reviewer
Verified Current User
Review Source

"Go Spot Check offers superior customer service"

What do you like best?

Easy access to customer service managers has been key to getting things done.

What do you dislike?

The Go Spot Check original reporting system that was set up was not sufficent

What business problems are you solving with the product? What benefits have you realized?

Improved reporting capability for retail surveys.

GoSpotCheck review by User
User
Validated Reviewer
Review Source

"So helpful everytime"

What do you like best?

The staff is so quick to respond to my requests/ issues- even when you are closed. Someone responds overnight it seems

What do you dislike?

Wish I could access sales figures when I don’t have internet

Recommendations to others considering the product

This is a great way to compile data and see how remote stores look

What business problems are you solving with the product? What benefits have you realized?

Retail store visits/ reporting

GoSpotCheck review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"Spot On with Go Spot Check"

What do you like best?

Easy to use and answer target specific questions while in an account.

Dashboard and reports are easy to access and analyze.

What do you dislike?

Only dislike, is when missions will not populate because of TDLink error.

What business problems are you solving with the product? What benefits have you realized?

Collecting reportable information in real time with pictures of requested.

GoSpotCheck review by User
User
Validated Reviewer
Review Source

"Serviced stores not currently on my list. Had them added to list after entering details on a diff #"

What do you like best?

How quickly things were followed up on & fixed

What do you dislike?

Not being able to get back in to GSC to make a change or adjustment after submitting the mission

What business problems are you solving with the product? What benefits have you realized?

Location problems. That it can be fixed almost immediately

GoSpotCheck review by User in Sporting Goods
User in Sporting Goods
Validated Reviewer
Verified Current User
Review Source

"Okay format. Sometimes Difficult"

What do you like best?

Many sections for all assignments- can easily add multiple assignments in different sections

What do you dislike?

Difficult to bullet list what you're writing- i wish i could add text in bullet formation

Recommendations to others considering the product

n/a

What business problems are you solving with the product? What benefits have you realized?

Can communicate with entire team- easy to share information

GoSpotCheck review by Internal Consultant in Restaurants
Internal Consultant in Restaurants
Validated Reviewer
Review Source

"Use once a month"

What do you like best?

The ability to take pictures is very nice!

What do you dislike?

A report format that is very long and an unfriendly user format

Recommendations to others considering the product

Explore the reporting capabilities to make sure this product can meet those needs.

What business problems are you solving with the product? What benefits have you realized?

Business problems are being solved by capturing audit information of stores.

The benefits that have been realized include the ability to capture audit information on my mobile device.

Learn more about GoSpotCheck

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* We monitor all GoSpotCheck reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.