Able to manage Active directory functions
Able to remote to users that are working from home
Able to gather information on the user's computer
Able to map network drives on a workstation without remoting in to that workstation.
There is not much I dislike about Goverlan. I would say it could use the ability to show how long a person has been logged into a workstation. The power options displays who is logged into the workstation, but not the duration. I would like to see a feature to monitor network bandwith, and traffic.
Goverlan is a very powerful tool to use in any network environment. The support team is very good at helping you if you get stuck.
Troubleshooting day to day issues on users' workstations. The benefits is that we are able to assist them whether they are in the office or working remotely.