Gradelink

Gradelink

4.7
(108)
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Easy-to-use software to help your school save time, improve enrollment and fulfill its mission

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Gradelink review by Margaret W.
Margaret W.
Validated Reviewer
Verified Current User
Review Source

"Gradelink makes my life so much easier!"

What do you like best?

I love the ease of quickly obtaining demographic information for a student, quick access to vaccination information, and the ability to view certain population groupings at one time. I also LOVE the Staff text blast feature!

What do you dislike?

I wish immunization requirements were pre-loaded for each state.

Recommendations to others considering the product

Gradelink will condense your current record-keeping system to one clear and concise program that is user-friendly and reliable. Information can easily be populated in specific groupings for ease of viewing. Want to see just 2nd grade Math reports? Easy. How about the Jones children's vaccination records? Done. Junior High tardies? Two clicks and you're there. The communication blast feature is essential for reaching staff and parents! This is a great product for our smaller elementary school with 335 students, we have been completely satisfied with Gradelink thus far!

What business problems are you solving with the product? What benefits have you realized?

I have been able to condense several other methods of record keeping in to one concise site now! Attendance, medical info, demographic info, parent communication emails and text blasts, grades and teacher's reports, plus so much more...all in ONE place now, easily entered with a few clicks! We've experienced nothing but super-responsive tech support since switching back to Gradelink two years ago. Bravo!

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Gradelink review by Sarah D.
Sarah D.
Validated Reviewer
Verified Current User
Review Source

"Gradelink makes school administration easier! "

What do you like best?

I love how I can access/organize everything in one site: student information, medical info, classes, and communication.

What do you dislike?

In the SmartSend communication, I can select to email a student's parents (both of them), but it would be beneficial to be able to select one parent to email. (For example, instead of Jane Doe's parents, I can select Jane Doe's mother.)

Recommendations to others considering the product

I would recommend Gradelink to any school administrator. All student information, emergency info, staff info, grade books, and communication are in one place. It has greatly improved the productivity of our school office, and I don't know what we would do without it.

What business problems are you solving with the product? What benefits have you realized?

Communication is a big part of running a school. Before Gradelink, we used gmail contacts to keep track of everyone's emails and information, but updating and keeping track from year to year was never an easy task. Gradelink makes keeping track of everyone's contact information so easy and being able to send communication through the site is a giant plus.

What K-12 Student Information Systems solution do you use?

Thanks for letting us know!
Gradelink review by Peter M.
Peter M.
Validated Reviewer
Verified Current User
Review Source

"Fantastic product, Amazing customer service "

What do you like best?

From the very start (literally the first time I visited their website), I was treated like a valued customer by Gradelink. Any question I had was answered quickly, professionally, and personally. This continued when I started working with Mr. Axel Maldini, who personifies his title of Customer Success Manager. Working with him and Gradelink has been the very best customer service experience I have ever had. I thought customer service at Squarespace was the best but Gradelink really is in a league of its own. Axel responds to every email, question, or request with speed, courtesy, expertise, and care. He goes and find the answers and solutions you need to succeed. He is somehow always magically available, or that is how it seems. Frankly, this experience reminds me of how older generations would talk about the truly

personalized customer service that used to exist but I had never experienced before. Axel takes a true interest in my school and our success. He knows what we are aiming for and makes every effort to make it happen. When you contact a tech company you almost never get a straight answer or a practical answer or an answer that will solve your problem. Literally every single time I have asked Axel a question he has given a clear, efficient, and effective solution. He often includes several possible solutions, anticipating what may or may not work. There simply is no comparison available between Gradelink and other companies when it comes to high quality customer care. Gradelink is the very, very best. Thank you, Axel and Gradelink!

What do you dislike?

I can't think of anything right now. Perhaps after we've been using Gradelink for longer there might be something in the platform that we want to change but Gradelink seems so responsive to customer wants and needs that I don't anticipate any issues or problems that can't or won't be resolved within a very short period of time. It really is exceptional.

Recommendations to others considering the product

Gradelink is the right choice. Full support. Really. Everyone says full support but Gradelink actually gives you full support. You feel supported. They help with every issue. They are experts and understand the customer. Awesome.

What business problems are you solving with the product? What benefits have you realized?

We are implementing Gradelink at our school to improve overall efficiency and to streamline grading, lesson planning, and reporting.

Gradelink review by Barbara A.
Barbara A.
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Verified Current User
Review Source

"Gradelink is extremely user friendly from an administrative and teacher standpoint."

What do you like best?

I love how easy it is. I also like the very helpful technical support we receive as well as the training videos that are always available. It makes my job a lot more manageable when training new people to our school.

What do you dislike?

I Wish transcripts could be printed in groups (such as grade level) instead of having to print each individual student. At the end of the year when trying to get final transcripts to colleges OR getting information out for college applications, scholarships, etc., it would be a lot quicker.

Recommendations to others considering the product

Call and talk to Gradelink. They are very helpful and answer your questions with ease. Also, call other schools that are using Gradelink. It really helps to get direct information from users. We did when we were looking for software and those that I spoke with really praised it and the customer service they received.

What business problems are you solving with the product? What benefits have you realized?

I am extremely happy with the parent/student interfaces. This allows parents to easily keep up with their children. I work with the administrative and teacher portals and the help I receive when needed is fantastic.

Gradelink review by Marti J.
Marti J.
Validated Reviewer
Verified Current User
Review Source

"Gradelink Review"

What do you like best?

Customer Service is wonderful! Most recently have worked with Mitch, but ALL the tech folks are awesome! I didn't grow up with computers, so they can be a challenge for me. The staff is most patient and helpful with all of my questions. As far as a business is concerned, the staff either can make it or breaks it. I would give them a 10!

What do you dislike?

Sometimes the written explanations are a bit difficult. Brief bullet points would be helpful as far as directions are concerned.

Recommendations to others considering the product

This is my first experience with Grading software and it has been a good experience. I am feeling comfortable using it on a daily basis. It does not have all the "bells and whistles" that all of the others may have, but it meets my needs well. The support staff is wonderful and is available whenever I have a question

What business problems are you solving with the product? What benefits have you realized?

This is our first grading software and we have used it now for six years. It really helps the teachers not to have to do them by hand, although there is a learning curve initially.

Gradelink review by Samantha S.
Samantha S.
Validated Reviewer
Verified Current User
Review Source

"Friendly and Helpful Experience"

What do you like best?

Mr. Axel Maldini was very friendly and helpful to answer all of my questions and solve the issue I was experiencing. He always got back to me in a timely manner, which was much appreciated, as our school was preparing for a big launch.

What do you dislike?

I wish that payments made in Gradelink via PaySimple would allow a drop-down menu of payment options. Because the only option for a description is to leave a comment in the memo line, there is much room for error and confusion. It can be hard to decipher what a parent has typed, whereas a drop down menu of options would be much clearer on the internal side. fdsa

What business problems are you solving with the product? What benefits have you realized?

We are now able to receive payments online, which has bee hugely helpful! We have also been able to track after school fees, hot lunch fees, attendance, and the list goes on!

Gradelink review by Dan M.
Dan M.
Validated Reviewer
Verified Current User
Review Source

"Great first year-five stars "

What do you like best?

This was our school's first year on Gradelink and we got positive reviews from parents, students, and staff. They appreciated how user friendly it was and the options available. Customer service was excellent and response time was very prompt. Tom was very helpful in answering our questions and demonstrating how to set up very aspects of the program. We would recommend Gradelink to others.

What do you dislike?

Did not have many complaints. It just took a little time to get use to a new program and all the elements that come with it. That was where customer service was helpful in leading us through theprocess.

What business problems are you solving with the product? What benefits have you realized?

The gradebook program was a considerable improvement over the program we used before it. It has made recording grades easier for teacher to post and for students/parents to check on.

Gradelink review by User in Education Management
User in Education Management
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Verified Current User
Review Source

"Gradelink"

What do you like best?

I like that I can organize everything in one place: student information, medical info, classes, and communication.

What do you dislike?

I can't think of anything right now. Gradelink is pretty responsive to what we need. I don't anticipate any issues and I imagine we will be with them for quite a few years.

Recommendations to others considering the product

Sign up with Gradelink! You won't regret it. The tech support is bar none and very helpful and answer your questions with ease. Also, go call other schools who are using Gradelink - Its really helpful to get direct quotes from other users. We did when we were looking for software and those that I spoke with really praised it and the customer service they received.

What business problems are you solving with the product? What benefits have you realized?

Gradelink saves us time by allowing parents to easily keep connect with the kids and our school. I work with the administrative and teacher portals and the help I receive when needed is fantastic. We are now able to receive payments online, which has bee hugely helpful! We have also been able to track after school fees, hot lunch fees, attendance, and the list goes on!

Gradelink review by Lisa D.
Lisa D.
Validated Reviewer
Verified Current User
Review Source

"Gradelink is an easy solution for grading"

What do you like best?

The ease of use for teachers to set up their classes and assignments. The video tutorials are nice to learn how to do something at your own pace. The staff is friendly and easy to contact when a problem arises. The built in email blast is a really nice feature that my staff likes. The fact that it is cloud-based makes it accessible from anywhere.

What do you dislike?

I do not care for the built in financial section. It is very basic and does the minimum requirements, but there are a lot of missing components. Additional modules can be purchased which may solve some of these problems.

Recommendations to others considering the product

I would recommend the program. My teachers like the classroom end of the program.

What business problems are you solving with the product? What benefits have you realized?

A grading and report card program. Tuition/Childcare tuition billing and accounts receivable. Student record storage.

Gradelink review by Katie C.
Katie C.
Validated Reviewer
Review Source

"Does EVERYTHING I"ve needed it to so far!"

What do you like best?

Versatile, many ways to accomplish tasks. Quick and accessible from anywhere with a secure connection. It's been 4 years since I used a student management system, but this one is super easy to pick up, and the support is top-notch. There are training videos, there are tons of help articles, and the database is easily searchable. Asking for help is quick and easy, even though I haven't had to do it yet. I'm setting up for a school year, in it for hours a day, and have not had to reach out to support since I got access. Love love LOVE that I can filter in Gradelink then export practically anything to Excel to fold, twist, mutilate the data however I need.

What do you dislike?

Error message looks like I broke something. I honestly have not found any problem of real substance.

What business problems are you solving with the product? What benefits have you realized?

Student data management. I am able to find things so quickly! Help articles are extensive and I can find answers to my questions quickly. A few training videos and a solid help section, and I'm up and RUNNING. We liked that the sales call was "let me SHOW you what this can do" not a lot of babble about the benefits such as we experienced with other products. Set up was done within a week.

Gradelink review by Keniqua B.
Keniqua B.
Validated Reviewer
Review Source

"Reliable, Responsive and Effective System for School Management & Organization"

What do you like best?

Reliability and Support is phenomenal! When I started off, everything was explained so well to me by Tyler. Later, Vince literally held my hand and got my school site up. He was exceptionally patient, easy to work with and responsive. Many times when I sent him an e-mail, it was at night - and he still responded or followed up with a call. I can not say enough about how solution-driven he is - I was completely blown away by the initiative that he took in creating opportunities for our school to solve problems that on the surface seemed difficult. As I got started with the actually implementing Gradelink, Axel was just as responsive and worked very fast to get us up and running. It seems to me that this company just has the best employees all around!

What do you dislike?

I have had no concerns that were not immediately addressed.

What business problems are you solving with the product? What benefits have you realized?

Communication - Faculty and Parents can communicate seamlessly because data is readily available and communication is streamlined via Gradelink software.

Improved Performance - Gradelink enables instructors and parents to determine if students are meeting established benchmarks, thus intervention is faster.

Organization - Teacher, Student and Parental Information is organized on one database. This organized system means that time is also saved because there are no physical files to search through.

Security & Reliability - The cloud-based system guarantees security of data and also we do not have to worry about a system "crashing" or data being lost or compromised. Gradelink handles everything for us.

Gradelink review by Greg B.
Greg B.
Validated Reviewer
Review Source

"Excellent student information system that is easy to manage"

What do you like best?

Gradelink provides a complete student information system that facilitates parent communication and student record management.

What do you dislike?

I would like to see parents have clear control over what notifications they want to receive and their contact numbers. They should be able to easily turn off some contact numbers for non-emergency communications so that messages are not going to every number connected to a student. I would like to see the Apple School Manager (ASM) integration improved so that student records and class automatically sync with ASM.

Recommendations to others considering the product

We have found Gradelink to be an excellent SIS for our school. The user interface is excellent, and the Gradelink programmers are constantly working to enhance the product. They also accept user feedback and try to incorporate user suggestions for improvement.

What business problems are you solving with the product? What benefits have you realized?

We use Gradelink for student grades and report cards, teacher web pages, parent communication, enrollment and Apple School Manager integration.

Gradelink review by Anissa P.
Anissa P.
Validated Reviewer
Review Source

"Great experience, worth the time and effort!"

What do you like best?

We really trust Gradelink, as they previously hosted our old site and always do a great job with our school package we have through them. Since we knew we were overdue for an updated website, it was an automatic choice for us to ask Gradelink to handle the design. We are so thrilled with our new website! It is so much cleaner, fresher, user-friendly, precise and engaging. Vince helped us take the next best steps and continues to assure us beyond the finished product, which demonstrates outstanding customer service. Vince was absolutely phenomenal! So very patient, detail-oriented, honest, attentive and kind—he went above and beyond to make sure we were satisfied with the final product and that we felt comfortable to collaborate and share our ideas and needs during the building process. Our site needed so much work, and he was always very gracious in our planning meetings. His expertise was so evident and he worked extremely hard to ensure our satisfaction. Vince’s genuine excitement about our website project was also evident and helped spur us along when we needed to envision our future site. We are so grateful for Vince and Gradelink!

What do you dislike?

We realize that we are not all very "techy" and so there will be a learning curve as we adapt. However, we're grateful that we can utilize the monthly support offered by Gradelink.

What business problems are you solving with the product? What benefits have you realized?

We're making our website more user-friendly and engaging. We realized the importance of having expert advice about how to maximize the use of our website and be more effective with it.

Gradelink review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Gradelink designed an attractive, modern, and mobile-friendly website for our school"

What do you like best?

We ultimately chose Gradelink because we were impressed by the design of the websites that were shared with us, the quoted cost of designing and hosting our website, and the responsiveness of Vince, our consultant from Gradelink. Before we made our decision, Vince led a demo for us, and our committee was able to ask questions and speak directly to the person who would be designing our website. I would highly recommend Vince from Gradelink as a consultant as he is knowledgeable, patient, and responsive to your needs. He shared websites with us that Gradelink had designed, and he allowed us to share what we liked and what we did not. He listened to what our needs were and he tailored the design of our website to what we needed and wanted. He was also honest in providing feedback to us about ideas we had about the design based on his experience. Vince offered suggestions or alternatives in a kind way, yet he was open to trying things to see how they would ultimately look. I was in contact with Vince on a very regular basis during the design process, and he was very responsive. Whether I contacted him by phone or email, Vince always responded in a timely and professional manner. His attentiveness to our school was outstanding!

What do you dislike?

The challenge is getting used to using Word Press which is different than what we used before with our previous website. Our consultant showed us some basics which was helpful.

Recommendations to others considering the product

If you are looking to have a new website designed, I highly recommend Vince. He was an outstanding consultant who was knowledgeable, friendly, professional, and responsive. You will be pleased with Gradelink's customer service.

What business problems are you solving with the product? What benefits have you realized?

The greatest benefits our school has experienced is that we now have a website with a much more modern and attractive design, it is easier to navigate and less cumbersome to manage, and it is mobile-friendly. Having a website that was mobile-friendly was important to our families and the ability to access information more easily on the website was welcomed by all. Since launching our website, we have heard nothing but positive comments from our stakeholders.

Gradelink review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great product, worth the effort! "

What do you like best?

I love that Gradelink is mobile. I can make updates from my computer at school, my laptop at home or my phone if I’m out and about. Like with any software, there is a learning curve, but if you put the effort into the program who will really be pleased with the results. Great

What do you dislike?

I wish that the copy and paste functions were a bit more user friendly. There are certain classes that we have the same assignment every Monday. I would love to be able to repeat that each week instead of having to retype it in the lesson plan and add it to the graded assignments.

What business problems are you solving with the product? What benefits have you realized?

I have learned to use the comments section to my advantage. If the student received a poor grade I notate if it was because they only attempted half of the assignment as opposed to them not understanding the assignment. The parents can review these comments.

Gradelink review by Administrator
Administrator
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Verified Current User
Review Source

"Great Company "

What do you like best?

User friendly, helpful staff, teachers can access from anywhere via app, phone or computer. Parent interface, many types of reports are available.

What do you dislike?

I don't dislike a think :)

However, I wish it would allow parents to log in and set up appointments with the teachers, that way, keeping everything electronic.

Would be nice if the day of the appointment, the parent, teacher and back end email gets generated to remind each person about the meeting taking place. Then would be nice if thee was a teacher to log down what the meeting was about and what the outcome/resolution was. That way, we administrators could be more informed about issues before they end up in the office.

It would also be nice to be able to input old information from previous students (Historical).

The catholic school where I work has been open since 1927 and there are tons of records that should be in some type of database.

Recommendations to others considering the product

One of the best decisions our school made.

What business problems are you solving with the product? What benefits have you realized?

Parent communication, gradebook, easy to train teachers.

Gradelink review by User
User
Validated Reviewer
Verified Current User
Review Source

"Gradelink is an all-in-one software program for teachers!"

What do you like best?

I use Gradelink on a daily basis. It helps me stay organized, communicate effectively, and keep track of everything in one easy place. I love how simple it is to communicate with parents and staff at the school. It helps me keep everyone informed and is effortless. The record keeping process makes life easier and saves me time. Information is easily accessible and can be accessed all in one area. I love the discipline feature where you can keep track of things that occur and it allows data to be stored and tracked through the years - no paper required! I also enjoy using the report card feature. It makes report card writing uncomplicated and is a smooth process.

What do you dislike?

I love Gradelink; however, the only complaint I have is that emails are sent to everyone in the home. I cannot select just the mother or father email so sometimes when responding to one person the other one is confused since it goes to both email addresses.

Recommendations to others considering the product

Start using it today - it saves me time and energy daily!

What business problems are you solving with the product? What benefits have you realized?

Communication! Gradelink helps our whole staff stay in communication. Records are all in one spot and so easy to access. There is no more paper needed and we can easily keep track of what is going on. No need to keep track with piles of papers, Post-Its, and notes - just click on the computer and it is all ready to go!

Gradelink review by Administrator
Administrator
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Verified Current User
Review Source

"Growing school - helpful program"

What do you like best?

I love how efficient Gradelink's customer service is and how flexible the site is to fit our school's unique needs.

What do you dislike?

I do wish the site was a bit more updated design-wise, but that's not the main thrust so I'm happy with the way that it is now.

Recommendations to others considering the product

I would recommend doing the transition, whether from a different company or from nothing at all (paper school registration only) during the summer or off season of your school. We did the transition in the school year, and although it was before my time at the school, the one who headed up the transition for our school said, we definitely should have done it during the summer. This would have allowed more time for our staff specifically to grow more accustomed to the program in addition to giving more ease to parents as our staff were the ones introducing the program to the parents. Gradelink is simple to learn, but in the rush of the on-going school year, it did add a bit of confusion.

What business problems are you solving with the product? What benefits have you realized?

Being able to have all of our school's and student's information all in one easily accessible site has been extremely helpful to us.

Gradelink review by Cricket D.
Cricket D.
Validated Reviewer
Review Source

"Gradelink saves me time and keeps me organized!"

What do you like best?

Gradelink provides me the perfect template to complete my lesson plans on each week. I love the layout and the set up and site is easy to navigate. The templates save me so much time -- once I have it all prepared and saved all I have to do is put in my new lesson plan data each week. This also helps me stay organized for when I have a substitute in my class and I can access it and update it from home which makes it very convenient.

What do you dislike?

I would like to be able to put in my own grades sometimes or change a grade instead of having it automatically generated for the overall score. I would like it if we could have both options.

Recommendations to others considering the product

Try it. You'll love it!

What business problems are you solving with the product? What benefits have you realized?

Gradelink benefits our entire school as all of our teachers and administrators use it. It is easy to access from anywhere and enables our curriculum to be more streamlined and efficient.

Gradelink review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Excellent product for small schools"

What do you like best?

Very easy to get setup and start using.The user interface is easy to learn and convince faculty to actually use. They loved the grade sheet that looked just like their paper grade book. I also love the customer service: everyone I have contacted (via email or phone) is unfailingly pleasant and either has the answer or get back to me in a day or so. And Wisconsin users: it does WISEdata!!

What do you dislike?

Pet peeve: you have to enter contacts for each student. There is no way to connect a contact to multiple students (example: siblings with the same emergency contacts.) Some reports are not quite as customizable as I would like, but no biggie.

Recommendations to others considering the product

Good basic student info system. If you have complex scheduling or a large student population (500+), this may not be the right product for you.

What business problems are you solving with the product? What benefits have you realized?

We needed to have a digital student information system and Gradelink offered an easy solution at a reasonable price point. Our attendance, student demographics, immunization records and student contact data are more current and more accurate. It is a huge benefit to all faculty and staff to access needed information more quickly and without interrupting a teacher.

Gradelink review by Sue F.
Sue F.
Validated Reviewer
Review Source

"Gradelink review"

What do you like best?

The best things about Gradelink are the ease of use and the customer service. When you have a staff who vary in technology competency from complete beginners to advanced users, all of whom have little additional time to figure out how to complete a task, the user interface in integral to success. Our teachers have adapted easily to Gradelink and use it daily. If there are any questions, I can always send a quick email to customer service and I will receive either a phone call or followup email within 24 hours. Awesome!

What do you dislike?

As a general rule, anything we dislike can be resolved with a quick communication with Gradelink. We have asked for changes and they are implemented, if possible, quickly. The only concern I have heard was with mailing addresses in financials, and that was a simple workaround.

Recommendations to others considering the product

Check out this company - they are competitively priced and willing to work with their clients to ensure a positive experience for everyone.

What business problems are you solving with the product? What benefits have you realized?

Gradelink is our school Student Information System. It has streamlined the record keeping process for all of us as well as increasing the ability to communicate with our families quickly.

Gradelink review by Tari T.
Tari T.
Validated Reviewer
Verified Current User
Review Source

"Gradelink is more than an online gradebook"

What do you like best?

I like the attendance features, the calendar, behavior comment section, ease of use, and the app. Also, the birthdays of all of my students is a nice feature, especially since I see all 450 of them.

What do you dislike?

I wish there was an integration piece with Google Apps. Being able to export grades directly from Google forms to Gradelink would be a huge plus. Also, the calendar option. I do all of my lessons on my Google calendar, so I don't want to duplicate efforts.

What business problems are you solving with the product? What benefits have you realized?

Gradelink has helped with the speed of grade reporting, parent communication, student communication regarding grades, and the ability to email all of my parents easily.

Gradelink review by Dan Y.
Dan Y.
Validated Reviewer
Verified Current User
Review Source

"Gradelink Tech Support"

What do you like best?

I've called on Gradelink Tech Support (specifically Mr. Axel Maldini) for several questions and have always been extremely impressed by the speed and thoroughness of the response(s). He has definitely gone above and beyond to resolve my requests!

What do you dislike?

If there's nothing to dislike, it's difficult to meet the 40 character minimum requirement!

Recommendations to others considering the product

I'd like to see a bit more robust backups so that restoring the effects of user errors is more straightforward.

What business problems are you solving with the product? What benefits have you realized?

We use Gradelink for online tracking of grades, assignments, attendance, enrollment, and other student data for a high school. The most significant benefit is having student data aggregated in one online location.

Gradelink review by Linda S.
Linda S.
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Verified Current User
Review Source

"Quick entry and good performance, with comprehensive functionality "

What do you like best?

Gradelink does it all, and is constantly being improved/enhanced. Their customer support is superb. The cost structure makes it a true deal when compared to other SIMS.

What do you dislike?

I could nit-pic about tweaks I would like to see programmed up, but can say that when I bring things to their attention, the changes often get made!

Recommendations to others considering the product

Highly recommend

What business problems are you solving with the product? What benefits have you realized?

Gradelink is our school Student Information Management System, providing a cloud-based db of student and family demographics. Having the information online and available to all constituents (with varying access abilities) has streamlined our operations.

Gradelink review by Administrator
Administrator
Validated Reviewer
Review Source

"Recommend Gradelink - "

What do you like best?

Transcripts available at the click of a button. Texting parents, whole groups (classes), ability to schedule texts and emails to go out at a prime time (after dinner). Re-enrollment is awesome. Ability to keep track of allergies and medical information. We give our after school care staff a list of students allergies so they don't have to wonder. (after the office staff has left, they still have it). It really is an awesome product. We are now using the Calendar feature, showing which tests and quizzes students have on which days so the parents can keep up with it easily. Updating Transcripts is very easy to do. As an administrator, my favorite feature ever is the COMMUNICATE feature. I can choose individuals or choose one class. If you don't use Gradelink, consider it! It's helping us tremendously with our communication.

What do you dislike?

I'd like for parents to NOT have to choose the next grade level for re-enrollment; I'd like it to be automatic.

I'd like for them to have to check a box that says all contact information is correct at each prompt because they don't look at it and then after school starts we have to go in and change emails, phone numbers, etc.

Recommendations to others considering the product

Easy to navigate, holds everything in one spot.

What business problems are you solving with the product? What benefits have you realized?

It's nice to have everything in one spot. It's great to use re-enrollment, and the text option is awesome! Only would like teachers to have that ability, instead of admins only. I am an admin, but not privy to costs of using the product, terms, etc. That would be more of an office manager question. I use Gradelink daily, text, email and keep up with students. It is really an awesome product.

Gradelink review by User
User
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"bookkeeper"

What do you like best?

customer service is awesome. They always do their best. Their team is friendly and quickly responsive. If a call back is needed they always meet the expectation and agreed on time frame. Some of the original crew even know my voice from frequent calls and they seem genuinely happy to hear from me. Their customer service hours meet my needs.

What do you dislike?

financial tab doesn't always work to my specific needs but the customer service people get right on it to help resolve the issue.. In the financial area the reports they provide are very comprehensive. They offer the ability to download in multiple apps and are constantly revising their product to meet our schools needs.

Recommendations to others considering the product

Give the Gradelink team a chance to fulfill your business needs. They are a great company who have always seen to it that they understood my needs and have tried to meet those needs in a timely manner.

What business problems are you solving with the product? What benefits have you realized?

tracking school information. We have been able to track all requested information. We are able to produce all needed reports on a timely basis. As new needs have arisen Gradelink has been very responsive in helping us meet our needs.

Gradelink review by Cara M.
Cara M.
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Verified Current User
Review Source

"Ok for grades, but very limited otherwise"

What do you like best?

The interface is fairly straightforward and easy to use.

What do you dislike?

The software is dated looking and pretty limited in its ability. Very little customization available.

What business problems are you solving with the product? What benefits have you realized?

Our teachers obviously use the software for grades, but I have tried to use it for admissions tracking (contract to close) and found it to be far to limited to be useful. I was also hoping to be able to use the system to replace our giant book of handwritten emergency forms filled out by the parents with easier to read reports printed out from Gradelink. Unfortunately, I can't find a report that shows all the fields I would need and don't see any way to create a custom report to meet my needs.

Gradelink review by Pepper M.
Pepper M.
Validated Reviewer
Review Source

"A Convenient Link Between School and Home"

What do you like best?

Whether I am posting grades, announcing upcoming assignments, sending reminders, communicating general news, or connecting with a parent about a student, Gradelink conveniently makes my behind-the-scenes job as a teacher run smoothly.

What do you dislike?

I would like Gradelink to streamline and simplify adding multiple grades for one student. I would appreciate the option to click on a student's name and add multiple grades for that one student on one page. For example, if Sophia is absent for a week and turns in three assignments when she returns to school, I want to click on her name and enter all three grades on one page.

What business problems are you solving with the product? What benefits have you realized?

The ease of communicating with students and parents is the most beneficial part of Gradelink.

Gradelink review by Administrator
Administrator
Validated Reviewer
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"Gradelink"

What do you like best?

I like that Gradelink is easy to use. The customer service is also very helpful--I should know, I've called them numerous times! Gradelink has been a great way to track our students' grades, though that's about the extent of what we use it for. I really like all of the features that are available. For instance, you can print progress reports and attendance reports, as well as missing assignment reports. I also worked with the customer service representative to create our own report cards according to what our school wanted, and the rep was very helpful. The report cards turned out great!

What do you dislike?

There is, as of right now, nothing I can say I dislike about Gradelink.

Recommendations to others considering the product

I definitely recommend Gradelink! It's a great program.

What business problems are you solving with the product? What benefits have you realized?

I have used other grading systems in the past, and inputing grades would take about 4x as long as it does on Gradelink. Thanks to this program, I can be a lot of efficient with my time in the classroom.

Gradelink review by Administrator
Administrator
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"Excellent Web-based Grading Program"

What do you like best?

Gradelink is very user friendly for administration, teachers and families. It is very easy to use and parents like the access to their student's grades in a convenient place. The customer service is outstanding!

What do you dislike?

There isn't anything we dislike. We are very pleased with Gradelink's services.

Recommendations to others considering the product

If you are considering switching to Gradelink you will not be disappointed. They are very helpful getting you set up and started. It is a very easy website to use. They offer a lot of support videos for training. They are very quick to respond to any issues or questions we have. They continue to build and improve the program to offer more options to help streamline enrollment. We have used Gradelink for over 5 years and are looking forward to our continued relationship with them.

What business problems are you solving with the product? What benefits have you realized?

We are a school that utilizes this web-based program for grading. It's convenient to use from anywhere saving time for teachers and parents.

Gradelink review by Adam M.
Adam M.
Validated Reviewer
Verified Current User
Review Source

"Great customer support "

What do you like best?

The user interface is very user friendly. As the admin user, I am able to manuever through the entire program and troubleshoot all users.

What do you dislike?

There is really nothing I don’t like about this program. The program offers many options for all types of grading.

What business problems are you solving with the product? What benefits have you realized?

we are solving several issues. The parents love the online app and the teachers enjoy the grade features and communication feature. The parents are more connected to their child’s grades.

Gradelink review by Administrator
Administrator
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"Superb tech support"

What do you like best?

The overall design of the product and the excellence of the technical support. During my most recent call to the help desk, Wendy Ge was thoroughly knowledgeable, helpful and professional in handling my issue and resolving it completely to my satisfaction. Her work to resolve the problem I was having exceeded my expectations, which are high given my past contact with the Gradelink support staff.

What do you dislike?

I cannot think of any features of the product that I dislike or that are missing. Anytime that I felt a feature was missing or poorly designed, it usually turned out that I (to my chagrin) had not completely understood the documentation. Whenever I had a comment about a feature that might be tweaked, the comment was positively received.

Recommendations to others considering the product

Anyone moving to a computer based system for the first time should definitely look at Gradelink. If you are already using another product and are less than completely satisfied, look at Gradelink. The ability to export files to pdf's and spreadsheets is a feature that I feel will be very useful to anyone.

What business problems are you solving with the product? What benefits have you realized?

We use Gradelink to manage our grade school. We track grades, attendance and all of the data needed to maintain complete records on our students. We also use the financial functions in Gradelink to take care of the administrative functions that related to tracking income for the school.

Gradelink review by Administrator
Administrator
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"Principal"

What do you like best?

Actually all that I use for my school k-8. Gradelink has been good for my school and the things our school do. All the componets are awesome. My parents love the app program because it tells about to whats going on has been a big plus. Seeing the grades in reel time has been awesome for my parents. Getting notification to parents such as: alerts, behavior logs, announcements, and grades has been awesome for my parents.

What do you dislike?

So far everything has been good, I would like to see the grade piont average on the transcript, and also I would like to see a service (IT) person set up for east coast hours. That would really help the most. I wish the price would come down a littel bit more. That would really help my school out a great deal because we don't help from parents.

Recommendations to others considering the product

I have been promoting the program to all my peers and actually one school has come aboard. Now the goals to other to buy in. I think you should let others pilot or sample it for about 30 days. I really believe other will buy in. Again thank you for all your support.

What business problems are you solving with the product? What benefits have you realized?

I find the product very helpful. I can check grades and lesson plans all in one program. The teachers can also communicate with parents with the teacher page which tells them whats going on in the classroom. I love that I can send out the school newletters for the week. Also, I really the help I get from the service dept. I call someone is thier to help me and explain what i need to do fix the problem.

Gradelink review by Administrator in Education Management
Administrator in Education Management
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"Gradelink Makes School Life Better!"

What do you like best?

I like Gradelink because it is easy to use, and when I do get stuck, there are many tutorials to help, and friendly people on the phone if the tutorials do not answer my questions. Gradelink makes managing grades, attendance, finances so much easier.

What do you dislike?

There is not much I dislike about Gradelink. It's just too bad that some of the features require higher payment than I can afford.

Recommendations to others considering the product

You will be happy you chose Gradelink. There are people on the other end who take the time to answer questions and work with you.

What business problems are you solving with the product? What benefits have you realized?

Gradelink has made the teachers' jobs so much easier in terms of figuring out grades. Teachers can determine how they want to grade and what weights to apply to each category of grades. We can customize our report cards and easily print out absence reports. I cannot imagine running a school without Gradelink.

Gradelink review by Roy C.
Roy C.
Validated Reviewer
Verified Current User
Review Source

"Principal/Program Administrator"

What do you like best?

I like the way the transcripts are separated. Looking up reports is easy as well.

What do you dislike?

The discipline report. When I want to print it out, it is too wide and several pages. Wish it was smaller.

Recommendations to others considering the product

Have videos that help with finding things.

What business problems are you solving with the product? What benefits have you realized?

Gradelink is our schools grading site. We put all our information on it for other schools and parents. Parents being able to see the kids grades and discipline has helped with both.

Gradelink review by Linda T.
Linda T.
Validated Reviewer
Verified Current User
Review Source

"Why I love Gradelink"

What do you like best?

I love the customer service they are always so helpful. Gradelink has everything we need for grading, attendance. We can send emails to all our families.

What do you dislike?

I really do have anything I dislike about it and if I have a problem they costumer service dept can usually resolve any issues I'm having.

Recommendations to others considering the product

Love it, try it you will be impressed.

What business problems are you solving with the product? What benefits have you realized?

Setting up classes, student grading, attendance, medical record, student contacts, we store student files.

Gradelink review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Secretary"

What do you like best?

I like that Gradelink is easy to reach on the phone. Mike Dumhart has always been very helpful to our school. They also have on line tutorials that help with how to do something.

What do you dislike?

Changes students between classes is cumbersome and you have to be careful you don't lose grades. Wish we could run transcripts by grades, not individuals. At the end of the year we need one for each graduating seniors permanent record and we have to do them one at a time.

What business problems are you solving with the product? What benefits have you realized?

Parents like the financial page so they can answer questions about tuition amounts, and confirm if a payment has been received .

Gradelink review by Administrator in Education Management
Administrator in Education Management
Validated Reviewer
Verified Current User
Review Source

"Excellent School Management Software"

What do you like best?

I love the simplicity of the program, but the BEST part of Gradelink is the support staff. Their tech support and sales folks are helpful and are able to work with you in every situation. I've been blessed by their speed and consideration.

What do you dislike?

I really don't dislike much about the program. I personally don't use the lesson plan features because you can't carry over plans from year to year. You also can't work outside of the current quarter without making others active.

Recommendations to others considering the product

Switch!

What business problems are you solving with the product? What benefits have you realized?

Gradelink helps us keep parents informed. It also allows parents to pay online and communicate with us seamlessly.

Gradelink review by Jackie J.
Jackie J.
Validated Reviewer
Verified Current User
Review Source

"Very Good Experience"

What do you like best?

I love everything about Gradelink. The customer service is exceptional as well as the features.

What do you dislike?

I actually don't dislike anything about the product.

Recommendations to others considering the product

It's well worth the effort. We still do not utilize all of the features available.

What business problems are you solving with the product? What benefits have you realized?

We use this primarily for grades and report cards. It hasn't benefited the teachers tremendously by reducing their workload.

Gradelink review by Administrator in Education Management
Administrator in Education Management
Validated Reviewer
Verified Current User
Review Source

"We are thrilled with Gradelink!"

What do you like best?

While Gradelink has the ability to do everything our school needs from an online system, it is unbelievably easy to use. We have needed support so rarely, but any time we have called them, we've been taken care of quickly and well. Teachers like the gradebook's capabilities and our office appreciates the ease of using the databases.

What do you dislike?

There is absolutely nothing that we dislike. We have tried three other systems and we finally have found the right one!

Recommendations to others considering the product

Just get Gradelink.

What business problems are you solving with the product? What benefits have you realized?

We have integrated our database across the campus and have begun using the medical section as well. Teachers and parents really like the gradebook side.

Gradelink review by tina A.
tina A.
Validated Reviewer
Verified Current User
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"Gradelink Service TEAM is top notch!!!"

What do you like best?

The representatives that I talk with (Tom, Mitch, Axel) are always helpful, patient, and easy to work with. They are problem solvers who go above and beyond!

What do you dislike?

Honestly, the only thing I dislike is sometimes you guys are so busy.

What business problems are you solving with the product? What benefits have you realized?

Able to retrieve the information I thought was lost; adjusting report cards and even modifying to accommodate students with special-needs.

Gradelink review by Administrator
Administrator
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Verified Current User
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"Excellent program with great customer support"

What do you like best?

The ease of this program is wonderful for parents and administrators alike. The customer service department is very helpful and quick in their responses.

What do you dislike?

It would be helpful if we could "lock" student passwords so they can not be changed. The EnrollMe application is great but it would be nice if we could customize more of the fields to fit specifically what we need.

What business problems are you solving with the product? What benefits have you realized?

It is very helpful for the parents/students to see an up to the minute account of their grades. This takes away a great deal of "not knowing" that parents and students alike feel frustrated with.

Gradelink review by Angela B.
Angela B.
Validated Reviewer
Verified Current User
Review Source

"Love Gradelink!"

What do you like best?

I like the quick help response time when you need help. I love the different methods of mass communication. I also like that you can have multiple log-ins for students who spend time between two families.

What do you dislike?

There is not a mobile app for administrators or teachers yet.

What business problems are you solving with the product? What benefits have you realized?

Improved communication with the SmartSend Pro

Gradelink review by Janet K.
Janet K.
Validated Reviewer
Review Source

"Wonderful Program"

What do you like best?

I like that the program is cloud based. It allows me to use any internet connected device to do my work.

What do you dislike?

The program can be hard to navigate at first and sometimes there are illogical places (tabs) that things are put. Sometimes it has been down for maintenance when I needed it.

Recommendations to others considering the product

Get to know your copy and paste shortcuts as it helps immensely with lesson plans.

What business problems are you solving with the product? What benefits have you realized?

We are using it for Parent-Teacher communication, to input grades, to take attendance and to finalize report cards. I can do this from my laptop, iPad or cell phone with ease.

Gradelink review by Administrator
Administrator
Validated Reviewer
Review Source

"Best Choice for a Small Private School"

What do you like best?

Gradelink has provided us an excellent SIS for an affordable price. The format is easy to use and new staff members have jumped in with ease. From attendance to grading to emailing the community, the Gradelink is an integral part of our daily activity.

What do you dislike?

I would like to have access to past emails. I don't believe there is a folder available to review old emails.

Recommendations to others considering the product

Gradelink listens to recommendations, excellent on line training, very accessible when there is an issues, super pleased with the company and continue see growth in the company offering additional services, affordable.

What business problems are you solving with the product? What benefits have you realized?

Communication with our community has increased, parents are informed of what their children are doing in school with instant access to grades and missing assignments, which include notes from teachers explaining issues.

Gradelink review by Charmaine F.
Charmaine F.
Validated Reviewer
Review Source

"Thank you Gradelink!!!"

What do you like best?

I am a “no mess no fuss” person - and with Gradelink it is easy to operate - simple and effective. Love it!

What do you dislike?

Nothing ... The product is great, Customer services is excellent .... what’s there not to love!!!!

What business problems are you solving with the product? What benefits have you realized?

Saved me time to do other Administrative tasks. At a glance I can see everything. When I do have a question, Customer Support is EXCELLENT! I must praise Mr Axel Maldini especially as he is always ready to help & havent had a situation he couldnt solve!! Thank you!

Gradelink review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Quick Response"

What do you like best?

I like how the customer satisfaction specialist, Axel Maldini, treated me with respect and got right on the issue to resolve it. I was new to the system and he made me feel like my issue was important to him as well. He went above and beyond with his solution and follow-up.

What do you dislike?

I wish there was in-person training for new users of the system.

What business problems are you solving with the product? What benefits have you realized?

Starting a new year with our school system. Customer support is more than welcoming with any issue, large or small.

Gradelink review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great service, easy to use system."

What do you like best?

Customer service is accomodating, quick and friendly. The system is easy to use.

What do you dislike?

Wish there could be more personalization of certain aspects within program and a way to break down certain information into different spreadsheets. (ie: not all phone numbers into one cell when downloaded to Excel program)

Recommendations to others considering the product

Gradelink is a great program and easy to use. They do strive to make your requests known and add to their list of things to implement.

What business problems are you solving with the product? What benefits have you realized?

Maintaining student data. Benefits consist of the ability to manage student information within one system,

Gradelink review by Mark C.
Mark C.
Validated Reviewer
Review Source

"Great and wonderful using Gradelink!"

What do you like best?

User friendly and customer service are what I like best! Their are tutorials and tabs that make the program extremely easy to use. Any time I may have a question, customer service is always ready to answer my questions in a timely manner!

What do you dislike?

I do not dislike Gradelink at all. I rarely have problems with the program, but if there is anything that I need help with, customer service is always quick to solve it.

What business problems are you solving with the product? What benefits have you realized?

Benefits are giving parents instant access to their students grades and easy transcipt production.

Gradelink review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Teacher and Administrator friendly!"

What do you like best?

Gradelink is very easy to use! It provides everything from calendar, lesson plans, list of missing assignments, highest GPA, to finances! The technical support have been very helpful. There is a sense of urgency when you call/email for help. My questions have been answered on the same day!

What do you dislike?

It is hard to come up with reasons to dislike Gradelink. They are often quick with fixing problems and making changes.

What business problems are you solving with the product? What benefits have you realized?

Gradelink keeps parents informed and up to date with lesson plans and the school calendar.

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