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Greenhouse

Greenhouse

4.3
(209)
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The platform built to help you get better at recruiting. Find better talent, conduct more meaningful interviews and get the data you need to improve your process and make the right decisions, faster.

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Greenhouse review by Mark S.
Mark S.
Validated Reviewer
Verified Current User
Review Source

"Worst, least intuitive User Interface of any software I use"

What do you like best?

I like their logo and name. I think that's about it.

What do you dislike?

There are applications I use on a daily basis that I love and the common denominator of the various applications I enjoy using is simple, intuitive user interface. Greenhouse is not one of them.

I never know where I am in this application because there are often 5 different navigation menus, from primary to tertiary horizontal navigation to primary and secondary vertical navigation. Navigating this site is like trying to solve a rubik's cube. I'm shocked that they've gotten this far along as a company with an interface that *everyone* in our company I've talked to about greenhouse says is confusing.

Recommendations to others considering the product

Their UI problems are certainly fixable, but I'm unsure whether it's a priority to their team.

What business problems are you solving with the product? What benefits have you realized?

Applicant Tracking System / Recruiting Software. The only benefit I can see we've had since implementation is the storage of candidate data in a single repository, which is a solution to a problem we didn't really have.

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Greenhouse review by Zsófia S.
Zsófia S.
Validated Reviewer
Verified Current User
Review Source

"Great, hands-on tool"

What do you like best?

I like that it is a tool that's easy to use, has lots of details, explanations one can read through in case of questions.

I like that there are constant updates and improvements which I didn't experience to this extent with other systems.

Customer support is quick and helpful. Our Customer Success Manager replies almost immediately after business starts for them.

Lots of possible integrations make it easy to customise the tool.

What do you dislike?

As my company is based in Europe, we do not have constant support due to the time difference.

I wish it was an ideal ATS for bigger companies too as the tool gets quite slow if there is too much data. The new GDPR feature might help to solve this though.

I wish the CRM function came with the core product as recruiters often want to make pipelines directly in Greenhouse and the core product is not really designed for that.

Recommendations to others considering the product

Greenhouse is an ideal tool for small to medium sized companies. I'd definitely recommend it, as it is very easy to use and has most functionalities needed to complete a full recruitment cycle.

What business problems are you solving with the product? What benefits have you realized?

Effective hiring, nice overview of pipelines, scorecards etc.

We also get quite a good set of data to work with and the reporting tool is quite easy to handle.

Interview scheduling is quite easy as well - but could be improved.

What Applicant Tracking System (ATS) solution do you use?

Thanks for letting us know!
Greenhouse review by Kyle B.
Kyle B.
Validated Reviewer
Verified Current User
Review Source

"Greenhouse or... Greenhouse. Simple as that! "

What do you like best?

From the teams internal mindset & culture to their customer service to the value of their platform, Greenhouse embodies what it means to have GREAT people and a GREAT product/technology.

What do you dislike?

I do not like that when I setup a new job that the details / description does not automatically transfer to the actual job post. It forces you to copy and paste and is an added step that takes a few minutes when it should not take any extra time.

Recommendations to others considering the product

It's a clear cut winner over all the competition. Don't waste your time or money elsewhere.

What business problems are you solving with the product? What benefits have you realized?

We are solving our ability to track candidates who might not be ready to leave their organization at the current moment, but adds them to our pipeline and allows us to manage all talent from proactive to passive recruiting and more. We have hired some talented people that might not have otherwise found us.

Greenhouse review by Andy  S.
Andy S.
Validated Reviewer
Verified Current User
Review Source

"Best ATS I've ever used!"

What do you like best?

The "interview packets" and scorecards help us ensure that every interview is unique and focused. We get a lot of great feedback on our candidate experience that we are communicating regularly and our candidates are not answering the same questions over and over. The scorecards have helped us tremendously in hiring the best candidate for the role by ensuring that every interviewer's voice is heard and that everyone's view strengths and concerns are carefully considered.

What do you dislike?

As an administrator, there are some improvements that could be made to some of the UI - a few too many clicks in some areas. The UI for basic users is great.

What business problems are you solving with the product? What benefits have you realized?

The benefits that we have gained from using this system is that we are focusing not only on the skill requirements for the job but we have integrated our core values as a part of the process and our interviewers are clear on the areas that they are to be focused on. We no longer have interviewers trying to skim the surface on many areas, but they are going deep in just a few areas. Then during our debriefing sessions, our interview team can compare notes and make an solid, informed hiring decision.

Greenhouse review by Alexander S.
Alexander S.
Validated Reviewer
Verified Current User
Review Source

"Recruiter"

What do you like best?

The best thing about greenhouse is it's User Interface. I am able to upload profiles easily, post jobs, screen resumes, make offers - all within the system. When set up correctly it is great.

What do you dislike?

The internal job post is not copied after you create a job post and configure the external job post. It used to have this functionality (like it used to work and now it does not). They cannot figure out a solution, it really irks me. Seems like a simple solution and has not been resolves in I would say years. For some reason this is the most upsetting thing to me.

Recommendations to others considering the product

I would recommend greenhouse over all other ATS I have used. So would say do it quickly.

What business problems are you solving with the product? What benefits have you realized?

ATS and issues with candidates. Not sure the question. It helps with recruiting and helping it stay organized. Benefits realized, organization would be the honest answer.

Greenhouse review by Hassan A.
Hassan A.
Validated Reviewer
Verified Current User
Review Source

"Makes recruiting pipelines a breeze"

What do you like best?

GH is 'the standard' ATS at all the startups I've worked in, and I brought it with me here. The UI is clean and easy to use, and it makes collaboration across functions very easy

What do you dislike?

Where it's still struggling is integrations with LinkedIn and Google Apps, as both are part of our recruiting flow. We source via LI Recruiter into Projects, but there no easy way to create profiles based off that - they need to be created manually.

Recommendations to others considering the product

Consider their new product, Greenhouse CRM, as well

What business problems are you solving with the product? What benefits have you realized?

Managing recruiting pipelines and running a tight process. Losing a candidate because they weren't contacted in time, or making a bad hire because notes weren't capture systematically can have disastrous consequences. If you believe getting the right engineer (for example) increases your enterprise value by $500K, and GH has 10% attribute, the value created is $50K per hire.

Greenhouse review by Ryan v.
Ryan v.
Validated Reviewer
Verified Current User
Review Source

"Best applicant tool ever!"

What do you like best?

Greenhouse makes applicant screening, interviewing, rejecting and hiring a breeze with an extremely intuitive interface.

The collaborative features make it easy for multiple interviewers to see thoughts, notes and scoring of other interviewers.

Really helpful feature is the time estimate on reviewing resumes based on your prior "minutes per resume" - this helps when you are looking for time to review. Greenhouse will let you know to get through your next group, it will take you X minutes. Allows you to block off time without having to stop midway through.

Overall its a very well thought out solution with many features to make the process a breeze and is definitely the best tool I have used to date.

What do you dislike?

Only dislikes in the system (which may be user error) are when you cannot find your interview kit on your dashboard. This could be due to how the recruiter setup the interview in the system - but its frustrating when you walk in for the interview and can't find the resume and scorecard.

Another nice feature would be if you find a great resume on your job that would be great for another job, allowing you to push that resume into that job opening.

What business problems are you solving with the product? What benefits have you realized?

Greenhouse creates tons of efficiency - bottom line

Once you have it setup and working and your workflows are built out - you can use it all the way from hiring to on-boarding.

We used to each to interviews and then meet as a group to discuss the candidate - this would waste hours of time and slow the process down trying to nail down 5 peoples schedules.

With Greenhouse, we can all see each others notes and collaborate there saving time, and unnecessary meetings.

One of my favorites... no more paper resumes!! Having everything digital is so much smoother and also prevents your junior managers from writing something "silly" on a paper resume and leaving on their desk for everyone to see. The added layer of privacy is very beneficial.

Greenhouse review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Functional but not a great user experience"

What do you like best?

I think Greenhouse works well for both recruiters and nonrecruiters, including hiring managers and other people involved in the interview process. Hiring Managers find it easy to use and the exchange of information is simple through their @ mention feature.

What do you dislike?

I don't think Greenhouse is recruiting or sourcing-centric. It does a poor job of integrating with Linkedin, which might be due to LinkedIn permissions but for example, from a previous ATS, I could easily manage my sourcing pipeline through the ATS whereas now I need a separate sheet doc to manage. Reporting is also not as intuitive as I'd like. I can build a simple report to see all of my active candidates but it seems harder to get reporting on my metrics overall.

Recommendations to others considering the product

Greenhouse is somewhat of an industry standard for applicant tracking. My advice would be to demo all available ATS products and make your decision based on what is important to your team. Smaller companies or startups can experiment a bit more with other tools but if you go with GH know that there are shortcomings with reporting and using it as a sourcing tracker.

What business problems are you solving with the product? What benefits have you realized?

Greenhouse is being used as our ATS. Benefits are that it can handle large volume hiring with ease and non-recruiting personnel seem to enjoy using it.

Greenhouse review by Mike S.
Mike S.
Validated Reviewer
Verified Current User
Review Source

"Wish We'd Used Greenhouse a long time ago..."

What do you like best?

Greenhouse is a fantastic tool to keep all our applicants straight. It's super easy to use and allows HR to guide the process of review from early applicant entry all the way through to interview and final evaluation. We have alot of steps to the hiring process and often multiple people weighing in on the decision. This makes that whole messy process super easy.

What do you dislike?

None. Super intuitive and really easy to use.

Recommendations to others considering the product

We did our homework on this and Greenhouse kept coming up on top. Do the same thing, but I suspect you'll find that your needs are fully met by Greenhouse.

What business problems are you solving with the product? What benefits have you realized?

Before Greenhouse we'd collaborate over email and try to track with spreadsheets. Interview discussion follow up was limited to grabbing five minutes after an interview and very little was actually tracked. This is allowing us to make better, smarter decisions about our applicants. And it saves a ton of admin time for our HR team. Love the website integration!!

Greenhouse review by Lindsey H.
Lindsey H.
Validated Reviewer
Review Source

"Excellent resource for recruiting/ATS"

What do you like best?

Greenhouse is user-friendly. It didn't take me long at all to understand the ins and outs of the software. I like the interface and how it helps keeps me and all hiring managers/teams on schedule. It's also an excellent resource for job postings. I'm able to update scorecards which hiring teams stay focused on what to look for in each candidate. It's a great way to collect fair feedback from each member of the hiring team on any particular job. It's also nice to be able to make quick notes within Greenhouse itself. This eliminates the need to email each and every request between the recruiting team/hiring team. We can communicate within the software itself which saves us time and is extremely efficient.

What do you dislike?

Occasionally the Greenhouse calendar does not sync up with my Outlook calendar invites, which causes some members of hiring teams to reach out with scheduling questions and concerns.

Recommendations to others considering the product

It's a great resource as an ATS and with a user-friendly interface. Job postings will be a breeze and you will be able to keep hiring teams on track with scorecards. It allows team members of the company to access as much or as little of the software as you would like -- this eliminates potential extra effort from the recruiting team.

What business problems are you solving with the product? What benefits have you realized?

The recruiting team is able to keep track of all potential candidates in an organized manner. It is easy to put candidates in categories. We're able to give employees certain permissions on Greenhouse so they are able to change and access information about the candidate/the hiring plan and process.

Greenhouse review by Desiree D.
Desiree D.
Validated Reviewer
Review Source

"Great tool for recruiting! "

What do you like best?

This system easily compiles all applicants and makes the whole recruiting process less painful than what it needs to be. Communication across all teams members is seamless - you can tag them in scorecards, get notified with sage transitions, etc.

What do you dislike?

The settings side of Greenhouse is a bit complicated and needs to be a bit more user-friendly. How there are different roles for the users, for every role, how there's a difference between a job being open and being live, etc.

Recommendations to others considering the product

Please get fully adapted to the system prior to going live. Greenhouse has so many features but once you get used to the system, it's very helpful. There are still features I haven't fully taken advantage of and I've been using it for almost two years!

What business problems are you solving with the product? What benefits have you realized?

It helps us be more time efficient. One of the great things about Greenhouse is their templates. I used them all the time to reach out to candidates. A very useful tool when you have many job posts open, with many candidates!

Greenhouse review by Josh A.
Josh A.
Validated Reviewer
Verified Current User
Review Source

"Best Hiring Platform on the Market"

What do you like best?

Excellent customer service, robust and customizable platform, automates everything that can (and should) be automated. Greenhouse is a wonderful platform - I'd recommend it over any other competitive product on the market.

What do you dislike?

Arbitrary feature compartmentalization and pricing tiers. The logic informing which feature sets lie in each pricing tier seem somewhat counterintuitive - and the pricing for a la carte features is a bit unreasonable.

What business problems are you solving with the product? What benefits have you realized?

Job approvals and postings, applicant tracking, interview process management, reporting, offer process management. Greenhouse drives our end-to-end hiring process and has increase adoption and engagement among our managers and staff. It's solved nearly every problem related to improving interviewing and hiring at our organization - Greenhouse is a heroic piece of software. Worth every penny.

Greenhouse review by Christian F.
Christian F.
Validated Reviewer
Verified Current User
Review Source

"Tracking referrals and job candidates"

What do you like best?

I like that I can easily submitted referrals that would be a good fit for open roles and follow their progress. It's easy for me to enter notes when interviewing candidates.

What do you dislike?

I don't like that I can't see a lot of details into why someone was ruled out right away.

Recommendations to others considering the product

Great ATS for midsize to enterprise organizations or small businesses who plan to grow or are in a high growth mode. We utilized Greenhouse to grow from 0 to 1600 employees within 3 years.

What business problems are you solving with the product? What benefits have you realized?

It makes it easier for us to find and track qualified potential new employees. It's made it much easier to submit and track referrals and because of the system a large amount of my co-workers got here through recommendations. It makes the life of our sourcers/recruiters a lot easier.

Greenhouse review by Lindsay V.
Lindsay V.
Validated Reviewer
Review Source

"A world -class recruiting system enabling culture growth"

What do you like best?

Greenhouse is both highly customizable and anchored in best practices that allows companies to grow and enhance their culture with each hire. Greenhouse has features and functionality that align to the current landscape of recruiting, and employs a focus on targeted interviewing, inclusive behaviors and seamless integrations with other technologies. The customer support and product teams are very open and receptive to taking customer feedback on features and workflows that not only improve the tool overall but allow companies to create a custom experience.

What do you dislike?

Two main areas: referrals and reporting. On the referrals side, there are some hiccups in design that prevent companies from leveraging all the functionality of Greenhouse (for example, the ability to leverage custom questions on the application which are used for applicant evaluation purposes can be skipped if employees use the native referral functionality such that an employee referring someone for a role can bypass the application. Greenhouse has recently addressed this with the introduction of second level forms). On the reporting side, there is basic reporting available through the tool but the ability to create custom reports, have access to ALL the data (including custom fields) is very limited.

Recommendations to others considering the product

Go with Greenhouse. Of all the systems out there Greenhouse is truly the leading tool. Between it's open API, deep integration partnerships and willingness to evolve the tool based on customer feedback and feature requests you cannot go wrong with Greenhouse. While there are some features which are not 100% this tool is far and away better than anything else I have seen on the market.

What business problems are you solving with the product? What benefits have you realized?

Mainly creating consistency in recruiting processes across a wide range of org and roles, the ability to hire at high volumes and to do so seamlessly. Greenhouse has enabled us to hire culturally additive employees at scale. I appreciate the ability also to capture reliable data and candidate feedback on our process.

Greenhouse review by Toby P.
Toby P.
Validated Reviewer
Verified Current User
Review Source

"Robust, User friendly, Highly Collaborative, and Overall the Best ATS I've Ever Used"

What do you like best?

You can tell Greenhouse was built by teams that get the challenges of recruiting. The product is intuitive in the data it collects, and efficient in allowing you to work through a high volume of openings while staying organized and on top of all your candidates. It also encourages company-wide collaborating between hiring teams and non-manager users alike.

What do you dislike?

While the reporting functionality is easy to use, and there are a number of useful options out of the box - I wish the reports could be customized more. It would also be nice to have a built in boolean search functionality to look back on candidates who have applied before and send out targeted recruiting campaigns. This is the one area that our prior ATS/a Greenhouse competitor did better.

What business problems are you solving with the product? What benefits have you realized?

Communication and decision making within hiring teams. Recruiting and interview coordination. Recruiting and hiring analytics.

Greenhouse review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Easy, flexible tool to optimize your recruiting processes"

What do you like best?

The ease and flexibility of Greenhouse makes setting up interview processes very simple and fast. The workflows that trigger managers and interviewers for feedback means that I don't have to hunt people down. The new scheduling tool makes calendar coordination a breeze!

What do you dislike?

As the system administrator you have to be very careful about keeping things buttoned down so permission levels are critical. It's very easy for a manager to reject a candidate without telling you and you may not notice the candidate has not been communicated with since they will fall out of the applicant queue at rejection. The reporting is decent but I have to use several reports to get what I need and then merge that into the spreadsheets that my business leaders want to see.

What business problems are you solving with the product? What benefits have you realized?

Greenhouse offered us a much more digitally progressive way for candidates to apply. Job seekers can easily apply through their mobile devices using their LinkedIn profiles. We have gone through explosive growth and I could never have kept up with the workload without Greenhouse's optimization. As an organization, we are getting better at using the scorecards to support a structured, performance based interview process and it is helping the quality of hire increase over time.

Greenhouse review by Megan R.
Megan R.
Validated Reviewer
Verified Current User
Review Source

"Easy to use ATS with lots of customizable options"

What do you like best?

Easy to train new users and get hiring managers involved in hiring for their roles. Very collaborative approach and can customize most things depending on user and role and organization. Templates for everything are super useful. Easy to see what your pipeline looks like for each role.

What do you dislike?

Reports can be confusing and hard to find the information you need. Some parts of the UI are not super intuitive when you first start using it but are relatively easy to learn over time.

What business problems are you solving with the product? What benefits have you realized?

Streamline recruiting processes. Get everyone involved in hiring. Hiring managers are more actively involved because of the transparency Greenhouse provides. Reduces a lot of admin time with templates and reports.

Greenhouse review by Colleen A.
Colleen A.
Validated Reviewer
Verified Current User
Review Source

"Greenhouse is by far my favorite ATS"

What do you like best?

User friendly - this system doesn't require an extensive training process to start using.

I was able to use it within an hour. I have used it several times in all sorts of ways for clients with full access or agency access.

What do you dislike?

I don't really dislike anything about it? It's my favorite ATS.

Recommendations to others considering the product

No recommendations per se, but new users if you need help the account managers at Greenhouse are wonderful resources!

What business problems are you solving with the product? What benefits have you realized?

We are using it for our clients - solving the issues of tracking many candidates for at least 10 open reqs.

Helps us get feedback faster / easier from the hiring managers and the ability to track progress.

We also use it to see which recruiter submitted which candidate and when.

Greenhouse review by User in Restaurants
User in Restaurants
Validated Reviewer
Verified Current User
Review Source

"Greenhouse has everything you need all in one system"

What do you like best?

I like how I'm able to see how many jobs an applicant applied to right from their profile.

What do you dislike?

I don't like having to go through every single resume 1 by 1. Our previous system had a preview option once you hover over their name.

Recommendations to others considering the product

I would highly recommend Greenhouse. You can't go wrong. It's a system that has everything you need to hire the right people for your company effectively and efficiently.

What business problems are you solving with the product? What benefits have you realized?

We've elevated the hiring experience for hiring candidates, hiring managers and interview teams. We're also able to track everything all in one system and we weren't able to do that before. Also, getting interview feedback after the candidates have interviewed is super convenient to have in the system as well. Before, we were shuffling through emails or trying to remember verbally what the hiring manager or interviewer said about that candidate and if they wanted to move forward.

Greenhouse review by User in Real Estate
User in Real Estate
Validated Reviewer
Verified Current User
Review Source

"Greenhouse does most things ok"

What do you like best?

Greenhouse is fairly user friendly. It provides a single platform by which you can engage with candidates via email, scheduling events and filling out assessments. We are able to do nearly everything through Greenhouse, although we have had to add on a couple supplemental software products for things like pipeline management and onsite interview scheduling.

What do you dislike?

- Reporting cannot be customized

- Sourcing is much more difficult than other Applicant Tracking Systems like Lever

- Greenhouse and Google calendar integration is iffy and does not consistently

Recommendations to others considering the product

Pay for the tableau extension if you want to do more extensive reporting. This costs about $10,000 more but is worth it because you cannot otherwise customize reports for different hiring groups.

What business problems are you solving with the product? What benefits have you realized?

We are using Greenhouse for candidate management and applicant tracking. The benefits we have seen is that, if a member of our team is out of office, we have a single place of tracking all candidate activity and we can see what is happening with a candidate at any given point.

Greenhouse review by Joanna P.
Joanna P.
Validated Reviewer
Verified Current User
Review Source

"Very customizable but a clicker (poor UX)"

What do you like best?

- you can customize it

- different types of accounts with different permissions

- nice scorecards

- good interview prep, places to add additional info

- offer management

What do you dislike?

- poor UX, buttons don't look like buttons

- a clicker, you need to go through many pages to do something

- many metrics, but way of presenting them is not very useful, especially if you have different stages in different roles, our Hiring Managers don't want to use GH metrics

- you can't communicate with your agencies through GH (e.g. comment on their candidate)

What business problems are you solving with the product? What benefits have you realized?

- managing recruitment stages and communication with candidates and Hiring Managers

Greenhouse review by User in Consumer Goods
User in Consumer Goods
Validated Reviewer
Verified Current User
Review Source

"Has all the bells and whistles!"

What do you like best?

Greenhouse has just about everything a recruiter/HR team needs, most importantly it helps create a clean, seamless, and timely candidate interview experience. My most used function of the platform is the 'Follow-up Reminder' which allows me to set specific follow-ups for candidates that I want to keep warm, provide an update, or closet out with.

What do you dislike?

If I could request one feature, it would be a way to see ALL interviews that are taking place across the teams at my company. We are about a 100 person company, growing rapidly, with anywhere from 2-10 interviews taking place on a daily basis. While it might be overwhelming for someone to have insight into all of those details, it's a nice way for me to see which positions are moving along and/or nearing close.

What business problems are you solving with the product? What benefits have you realized?

It allows all of our information to be stored in one place, for just about anyone to access.

Greenhouse review by Jim L.
Jim L.
Validated Reviewer
Review Source

"Greenhouse is Almost There, Helpful ATS"

What do you like best?

Greenhouse is interesting because I've used a bunch of other old school ATS and they were just not cutting it. Greenhouse is certainly one of the better tools based on how it organizes information, it's clean layout and a few bells and whistles it provides in terms of reporting. I also love their app.

What do you dislike?

This is supposed to be a power house tool. Yet I still find so many bugs in the system which is frustrating, especially when I'm trying to move quickly.

Recommendations to others considering the product

Ensure you know how to get the most out of this software. There is a lot of value, you just need to dig deep for it.

What business problems are you solving with the product? What benefits have you realized?

Greenhouse is an important applicant tracking system that can help a team track the candidates who are coming into their pipeline as well as the analytics surrounding how a Recruiter is working with those candidates. Once you start pulling that data, and measure that data, you can start to gain insight into your efforts much more effectively.

Greenhouse review by Administrator in E-Learning
Administrator in E-Learning
Validated Reviewer
Verified Current User
Review Source

"Solid tool with some shortcomings"

What do you like best?

Greenhouse makes tracking candidates and prospects (both those who apply to us and those whom we source) straightforward. It has fairly robust reporting and makes it easy to collaborate on hiring decisions.

What do you dislike?

There are a few major shortcomings:

1) If you are a growing company and make changes to your hiring processes, those changes affect your data and reporting forever. When you add or change stages, they remain in any reports you pull and make data and analysis very cumbersome. I'd recommend taking a good look at your process before implementing Greenhouse, because making changes afterwards can create a mess.

2) Greenhouse doesn't allow you to do blind resume or take home test review, which means that our process is open to bias. We'd love to do these blindly (removing the name and identifying info from the application materials) but it is a ton of work.

Recommendations to others considering the product

Make sure your process is well established before implementing Greenhouse, as this will make your data much cleaner in the future.

What business problems are you solving with the product? What benefits have you realized?

Greenhouse has helped us to streamline candidate communication and reduced the time we spend following up on our hiring pipeline. It makes sure no candidates fall through the cracks and provides clarity to everyone involved where we are.

Greenhouse review by Susmita P.
Susmita P.
Validated Reviewer
Verified Current User
Review Source

"Decent applicant & interview management"

What do you like best?

It's incredibly easy to use. Navigation is pretty simple, and it all comes naturally. Very helpful to use as we try to hire more!

What do you dislike?

I wish we had a functionality to view some reviews/recommendations of clients before submitting one ourselves, so we could see better what's been done and what hasn't been done so far

Recommendations to others considering the product

Definitely simple to use, and that's really all that matters, I think

What business problems are you solving with the product? What benefits have you realized?

We're trying to interview and hire more candidates, so it's helpful to use Greenhouse as a way to keep track of who's applied, where they are, what's up next, etc

Greenhouse review by Brooke A.
Brooke A.
Validated Reviewer
Verified Current User
Review Source

"Simple, Clean, Organized"

What do you like best?

Candidate and referral history. It's nice to have all resumes, interview notes, etc in one place.

It's easy to navigate within Greenhouse. The UX is simple. The interfact is clean. The information is logically organized.

What do you dislike?

Sometimes you might not have sufficient priviledges to view all candidates.

But, that's actually a good, protective measure and easily customizable for the admin.

What business problems are you solving with the product? What benefits have you realized?

Greenhouse brings organization to the recruiting process, such that all those involved in hiring are informed and well prepared.

It contributes greatly to interview preparedness and candidate tracking, where everyone can access the latest information quickly and not dig through various emails.

Greenhouse review by Jeff C.
Jeff C.
Validated Reviewer
Verified Current User
Review Source

"Greenhouse is an amazing program that provides insight and great analytics on our prospective employ"

What do you like best?

It's really easy to create scorecards for the candidates that you interview. You can look at specific metrics for candidates, jobs, etc. The system is also very easy to use. The team is pretty responsive if you have any questions. The system also looks clean and trendy. It's far better than other applicant tracking systems I have used in the past.

What do you dislike?

I dislike all of the constant changes to the system. It seems that every few weeks or so there are major system changes that shift where important things are. The system always looks clean, but it's a hassle to have to relearn where everything is every few weeks. More consistency is needed. Also, the support team can take quite a while to get back to you on system enhancements/improvements.

Recommendations to others considering the product

If you are wanting a platform that is easy to use, provides insightful analytics, and looks great, switch to Greenhouse. It's far better than iCIMS or ADP!

What business problems are you solving with the product? What benefits have you realized?

We are solving problems like time to hire, time to fill, quality of hire, and it helps us see where most candidates come from. Referrals are a breeze with the social media aspect and the link you can put there.

Greenhouse review by Paula X. S.
Paula X. S.
Validated Reviewer
Review Source

"Great product, easy to use"

What do you like best?

Easy to use, intuitive UI. Great for tracking a candidate's live cycle from start to finish. A lot of of the tech company partners we work with also use this ATS. KPI- driven, easy for our managers to define evaluation criteria and compare against industry standards.

What do you dislike?

Pricing, its a little expensive for small start ups.

Recommendations to others considering the product

Pricy but worth it if you are going through a major growing cycle and hiring a lot of new positions.

What business problems are you solving with the product? What benefits have you realized?

Hiring the right candidates is paramount to our company and the speed with which we are able to find and hire good people that are right for the job is very important since the tech industry is very competitive. We are able to be more methodical and organized in our hiring practices with this tool.

Greenhouse review by Stephanie P.
Stephanie P.
Validated Reviewer
Verified Current User
Review Source

"Greenhouse helps us grow our potential candidates."

What do you like best?

Greenhouse is a great collaborative tool so an entire team can keep an eye on all of the candidates coming in. It's easy to delegate work and still have great visibility

What do you dislike?

Making sure everyone has the appropriate permissions is important but it is also tedius and frustrating when you can't complete a task based on your lack of permissions.

What business problems are you solving with the product? What benefits have you realized?

We have a lot of decision-makers when it comes to hiring and being able to collaborate across teams and across roles to get input from everyone and putting all their input into one place has been amazing.

Greenhouse review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"So Easy for Employees to Share Jobs on Social!"

What do you like best?

Having a simple space where we can search through our internal job board and send out referral links to possible candidates. If we do send a referral through we can track where they are at in the cycle instead of bothering our busy HR colleagues.

What do you dislike?

I do not have full access to everything within the Greenhouse system, but everything I do have access to is great.

Recommendations to others considering the product

Give it a try! It will cut down on so much administration work and give you more time to get more qualified candidates in the door.

What business problems are you solving with the product? What benefits have you realized?

Cutting down on using insanely long Google sheets to track applicants. We also had no way to send out jobs on social and we're able to generate more interest in jobs.

Greenhouse review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Greenhouse makes hiring easy & fun! "

What do you like best?

I like the UI of Greenhouse - it's user friendly, let's you search and upload candidates easily. You can find feedback quickly and I like the scorecard aspect and interview kit.

What do you dislike?

It was difficult to set up and we needed a lot of hands on support from Greenhouse which they provide but at an additional cost. I don't love the calendar and scheduling system and there should be a way to see all interviews going on on what day. You can't organize the jobs when you are working in GH for example if you want to only see the sales roles open you can't do that, you need to have all active jobs listed.

Recommendations to others considering the product

If you can spend some time using it as a trial that could be helpful.

What business problems are you solving with the product? What benefits have you realized?

Greenhouse has helped us have a more mature hiring process with the use of scorecards and interview kits. It's easy to have employees use and helps us measure different metrics that are associated with hiring.

Greenhouse review by Rudy G.
Rudy G.
Validated Reviewer
Verified Current User
Review Source

"Amazing Recruiting Platform"

What do you like best?

I love the ability to track applicants on the dashboard, and run Checkr background checks easily with the seamless integration they have.

What do you dislike?

Greenhouse sometimes made me start a form over, but because I failed to use the dashboard correctly.

Recommendations to others considering the product

Use Greenhouse, it really helps! Also, the Checkr background check integration is amazing. Free integration there, with no account or subscription fees. Unbelievable.

What business problems are you solving with the product? What benefits have you realized?

Recruiting and hiring, as well as tracking bonuses for scouting.

Greenhouse review by Nereida B.
Nereida B.
Validated Reviewer
Review Source

"Saving time and money in recruiting"

What do you like best?

What I like is that I can make full reports to track the experience of each candidate running for the company. The platform is also highly configurable.

What do you dislike?

A very negative aspect is that greenhouse does not offer a website specifically for candidates and for now has no plans to offer this feature in the future.

Recommendations to others considering the product

If you need to recruit people for your company efficiently and effectively Greenhouse is the best option for managing all applications.

What business problems are you solving with the product? What benefits have you realized?

Using the software I was able to optimize the search for curriculum and text on candidates this has saved me a lot of time and dollars head, filtering options search candidates have also helped me a lot and the ability to export data to Excel has been wonderful.

Greenhouse review by User in Automotive
User in Automotive
Validated Reviewer
Verified Current User
Review Source

"Smooth interface with integrations and automation"

What do you like best?

Greenhouse does a great job of taking you seamlessly through the hiring pools and makes it easy to review applications and candidates in the fly. They have robust permissions settings to keep communication private when needed and integrate with several other systems that I used, like Slack.

What do you dislike?

There is a "review applicants" flow that sounds to take you through a list of candidates quickly. This feels like a different software compared to the rest of the program and it is sometimes challenging finding the right options between this flow and the normal candidate browse flow.

What business problems are you solving with the product? What benefits have you realized?

Greenhouse organizes and automates much of the hiring funnel processes in our business. Interview steps are clear for hiring managers and all communication is kept in one place rather than distributed though email inboxes.

Greenhouse review by User
User
Validated Reviewer
Review Source

"Useful for basic tracking, not great for interviewing"

What do you like best?

I think that Greenhouse has a great system for tracking applicants. It's pretty easy to upload resumes and to review who has already been submitted. I also like that you can follow the resumes that you have submitted to see how the participant is doing in the recruitment and interview process. I think the search capabilities are excellent when it comes to searching for applicants in the system.

What do you dislike?

Interview notes are difficult to input and customize. My company has a pattern to follow for interviewing that we aren't able to follow with our current Greenhouse set up. It would be nice if we could have some more customization options. I think that the search capabilities for jobs could be a bit better. I would like to filter down a bit more for job postings such as allowing searches just by title or office in a more easy to use manner.

What business problems are you solving with the product? What benefits have you realized?

We are solving for recruiting holes that we have at our company. We have seen a benefit in allowing individuals around the company to submit and provide resumes and track those resumes in Greenhouse. It allows for transparency in the recruiting process without the need to continue to ask recruiters for updates.

Greenhouse review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"ATS for the pros"

What do you like best?

I like the versatility in tracking candidates at work. Within moments, I can find the applicant's contact info, linkedin, and history in applying to work for us.

What do you dislike?

Lack of required fields. This is just me being stickler, but sometimes a candidate profile can be created using barely any information. Seeing as we have nearly 1M candidates in our system, this opens up a possibility for duplicate profiles to be created, and crucial candidate info to be lost.

Recommendations to others considering the product

Use it or lose it! document and link everything that could be considered crucial to a candidate experience. Be thorough! It can be easy for another user to miss some important information of a profile isn't written & created thoroughly.

What business problems are you solving with the product? What benefits have you realized?

High hiring goals. I have found great organizational benefits using this tool

Greenhouse review by User in Human Resources
User in Human Resources
Validated Reviewer
Verified Current User
Review Source

"Awesome for tracking interview life cycle"

What do you like best?

I am not the admin on our Greenhouse account, but I have conducted interviews for folks coming in for the role I'm currently in. I was shocked with how easy it was to numerically log how the interview went as well as use qualitative descriptions. I can clearly see what's the next step in the process is, what the other interviews thought of the candidate, and get a macro-level look at their candidate profile. 10/10.

What do you dislike?

At this point I cannot think of anything that I do not like about Greenhouse.

Recommendations to others considering the product

Gold standard for high-growth companies to recruit and track over the talent lifecycle.

What business problems are you solving with the product? What benefits have you realized?

My company has more than doubled between June 2017 to October 2017. We used Greenhouse to methodically scale and track our recruiting process.

Greenhouse review by Haley A.
Haley A.
Validated Reviewer
Verified Current User
Review Source

"Great product; easy to use; really helps streamline the hiring process"

What do you like best?

There are so many things to like. I enjoy how easy it is to keep track of all of the documentation and information surrounding each candidate so it is easy to determine whether to progress people through the process. It is easy to collect feedback and determine who to move through the hiring process.

What do you dislike?

Sometimes there is so much information that it can aggregate that it can be a little tougher to find one single piece of information. We also had to do a little work to make sure it was configured properly for each user so they could do what they need to do, but once we did, things worked really well.

What business problems are you solving with the product? What benefits have you realized?

Trying to streamline the hiring process. Greenhouse helps us keep track of all candidates, ensure that they have been responded to and considered as part of the process. We were able to get through 150 candidates for our marketing position and find the perfect one.

Greenhouse review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Greenhouse - a great candidate screening tool"

What do you like best?

Greenhouse is a great way to get relevant information about candidates throughout the screening process. It makes it very easy to have multiple members of the team join in during the screening and interview phases. Furthermore, the dashboard also helps busy HR professionals track the status of their applicants and easily manage the next steps in the process for each candidate. The process of hiring, posting jobs and creating an internal community at your company has never been easier than with Greenhouse.

What do you dislike?

Greenhouse has a really rudimentary but still clean design. It'd be nice if the buttons and icons were made smaller and the grid lines thinner. This will help enhance the difference between information being presented which is largely text-based. I think with a couple iterations of trying new designs the app will be much simpler and easier to look at.

What business problems are you solving with the product? What benefits have you realized?

Greenhouse solves the issue of overworking HR professionals and it creates an easy way to involve non-HR members in the interviewing and screening process with little to no debriefing needed between screening/interviewing participants. All of the work that happens takes place in the application and is incredibly meaningful for being able to foster collaboration across teams.

Greenhouse review by Jordan E.
Jordan E.
Validated Reviewer
Verified Current User
Review Source

"Interviewer's/Referrer's perspective"

What do you like best?

Greenhouse does a great job of providing interviewers the necessary context heading into an interview - information about the position, the applicant, the applicant's resume & cover letter, etc. Gives me confidence that I'm not missing anything.

What do you dislike?

Formatting on my iPad look a little funky - no margins around text, so words run right up to the edge of the screen.

When I submit a referral, I don't see a way for me to continue to provide input on the candidate. Usually, I will refer someone early on, have a few conversations with them, encourage them to apply, etc. I leverage my personal relationship with that person to make it seem less like a standard recruiting process. So it would be nice to be able to continue commenting/updating that record as I find information out.

Recommendations to others considering the product

Make sure you have someone who can own the software and make sure there are offline procedures/communications regarding how the company will utilize the software, who will have access, why it's important to the company, etc.

What business problems are you solving with the product? What benefits have you realized?

I recieve a comprehensive view of the candidate and the open position, I can see other interviewers' comments, etc. Makes it easy to know that I've done the right amount of research prior to the interview so I don't have to waste time learning things within the interview. It's also nice to standardize everyone's feedback and collect that information in the same place as the resume, candidate record, etc. Referrals are much easier, and I imagine my employer receives a lot more referrals, and fewer referrals "slip through the cracks" since there is now a process around it all.

Greenhouse review by Julie K. W.
Julie K. W.
Validated Reviewer
Verified Current User
Review Source

"Great system for hiring/applicant management, even from just an interviewer's role"

What do you like best?

It's an easy to use view of all candidates for a position. It doesn't let me stray from my assigned jobs. It's easy to toggle back and forth between status and candidates.

What do you dislike?

Sometimes the pagination doesn't make a ton of sense. I don't like that some attachments get downloaded when you click instead of a quickview.

Recommendations to others considering the product

Seems to be a great tool for a smaller (approaching mid) sized company

What business problems are you solving with the product? What benefits have you realized?

It has helped manage a higher influx of applicants as our company continues to grow

Greenhouse review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Helps the Hiring Process"

What do you like best?

I like that everything is in one place. I can see candidates that have applied for roles as well as move along those that make it to the next step. Once I do that, all of their information is in one place: cover letter, resume, desired salary, etc.

The dashboard helps me keep track of my open positions and to dos.

The breakdown showing where the candidates are coming from is very helpful.

I like the ability to make notes on the account so I can share feedback or ask questions to our HR department.

The email reminders are helpful most of the time to remember when I have interviews coming up.

The scorecard after an interview does it's job.

What do you dislike?

The interface is ok but could use a little more UX in the way of knowing what to do next and how to do it. Also, the scorecard is good but doesnt replace a full conversation after an interview.

What business problems are you solving with the product? What benefits have you realized?

Helps us keep all of our open positions and candidates in one place. Streamlining the process has helped everyone in the organization gain more visibility into our hiring.

Greenhouse review by User in Internet
User in Internet
Validated Reviewer
Review Source

"good product, some room for improvement"

What do you like best?

greenhouse makes it easy to gather and chase down feedback. it is a good tool for a collaborative recruiting effort and makes it easy to work with your team front-to-back (hiring managers, other recruiters, sourcers, coordinators, etc.)

What do you dislike?

reporting on greenhouse is a pretty big mess. it is hard to change interview stages without screwing up reporting across the company. it also lags pretty often and is cumbersome when you want to make similar changes to a few different (but similar) jobs. It would be better if you could enact changes to multiple jobs at once (add interview teams and/or add default interviewers for multiple jobs at once).

I would also like the ability to follow up with emails sent through greenhouse in the same chain. It would be great to be able to reply on an interview request I send to a candidate when I haven't heard from them

Recommendations to others considering the product

from my experience, it's the best applicant tracking tool out there.

What business problems are you solving with the product? What benefits have you realized?

recruiting. it has a streamlined approach and makes it simple to work with your team.

Greenhouse review by User in Internet
User in Internet
Validated Reviewer
Review Source

"High power software, but pricey"

What do you like best?

-Mature features

-Lots of niche integrations

-Options for customizing hiring stages and funnel

-Good automation options

What do you dislike?

-Expensive price

-UI is not perfect, but much better than the very old systems. However, there are other modern ATS out there with even better UI (Lever)

Recommendations to others considering the product

You might not need the power Greenhouse provides you if you're a smaller team, but if you have specific integration asks Greenhouse is a good option. Overall, it's miles better than the ATS of yesteryear, and on the applicant side applying is a breeze (which is extremely important!).

What business problems are you solving with the product? What benefits have you realized?

We're a startup using Greenhouse for interviews and applicants. It's been good for us to centralize our applicant profiles and notes. It has the integrations we need (especially ones for technical interviews). As a company in the software space, it's very important for our brand to have an ATS that is easy to use on the applicant-side, and Greenhouse does this well.

Greenhouse review by Jessica A.
Jessica A.
Validated Reviewer
Verified Current User
Review Source

"Good re:basic recruiting needs, but falls short re:tracking, reporting and referral/lead management"

What do you like best?

Interface - system is intuitive and fairly easy to use. Easy to tag other teammates and filter when searching for candidates.

What do you dislike?

Reporting/tracking - reports are not efficient and it's not that easy to create custom reports based on company needs... we use Tableau (integrated with Greenhouse) for better reporting. I also really dislike the bulk upload function and the fact that "candidates" get bulk uploaded as prospects... which means a human has to go back in and manually move them all into "candidate" buckets.

Recommendations to others considering the product

Greenhouse is good for basic recruiting needs, but falls short when it comes to tracking, reporting, and managing a large quantity of leads/referrals (in an efficient manner).

What business problems are you solving with the product? What benefits have you realized?

One main problem we're trying to solve is how to efficiently manage, track, and followup re: referrals. Benefits, we can easily store all people in Greenhouse but it's been tricky to figure out how to sort leads from active referrals (we don't like the "prospect" bucket)... and figuring out how to easily follow up with larger amounts is tricky. Right now, we set up reminders per referral... gets fairly granular and complicated.

Greenhouse review by Mersiha S.
Mersiha S.
Validated Reviewer
Review Source

"Excellent for Sourcing and Recruiting Purposes"

What do you like best?

Its allows me to be organized

It syncs all the information from the resume

Easy and effective

It syncs with my calendar and it helps me see the interviews right away

It helps me look up the candidates so easy up and sort what skills they have or not have

It helps me notify the managers through greenhouse

If you’re serious about hiring great talent, implementing an employee referral program is a great way to get there. But it can be a little hard to know exactly how to encourage adoption and run your program. While there are definitely common elements of successful referral programs like ease of participation and transparency throughout the process, when it comes to specifics, your program can be as unique as you are.

We admit it, we spend way too much time thinking about recruiting.

What can we say? It’s hard not to be obsessed when you've seen all the strategic advantages effective recruiting provides. And getting there is often much easier than companies realize. In our experience, awesome hiring comes down to following nine key steps, all of which are built into the DNA of Greenhouse.

Before starting Greenhouse, I spent a couple months traveling around the country, talking with CEOs about the things that kept them up at night.

Recruiting was #1 on everyone's list. And the thing that struck me was that these folks knew how to fix the hiring problems that were hurting their companies. They just needed help implementing best practices and scaling them quickly.

So I launched Greenhouse with a single goal: Make companies great at hiring. The response has been phenomenal. As more and more organizations have moved to Greenhouse, insurmountable recruiting bottlenecks have vanished, and hiring departments have become the well-oiled machines they always knew they could be.

At Greenhouse, we have one yardstick: “Are we fixing the problem?”

To answer that question, I continue to travel around the country, talking with the CEOs of companies using Greenhouse. Like all good leaders, they still have things that keep them up at night. Happily, recruiting is no longer one of them.

To me, that's a dream come true.

What do you dislike?

Sometimes it doesn't sends emails on time

Recommendations to others considering the product

n/A

What business problems are you solving with the product? What benefits have you realized?

Everything is perfect

Greenhouse review by John S.
John S.
Validated Reviewer
Verified Current User
Review Source

"Quick, easy, and reliable avenue to confidently get referrals in the hands of the desicion makers."

What do you like best?

Without training the software is very easy to understand and use. This has been a reliable way for me to have my referrals submitted for review, interviewed, and hired. I really like that the steps to get the referral submission completed are easily provided and to use. This makes it even more compelling to want to use Greenhouse more and more.

What do you dislike?

Sometimes it is hard to track the referrals as they move through the interview/hiring process and it would be nice to have visual into this. I've had several referrals that were and were not hired and I want to be able to know ahead of time which of those were which, without having to ask the candidates.

Recommendations to others considering the product

If you want to have a user friendly and reliable resource for hiring employees or referring friends/family job candidates then you'll want to use Greenhouse. In a few short minutes your prospective candidates resume will be in the hands of the appropriate decision makers.

What business problems are you solving with the product? What benefits have you realized?

A trusted resource that I can confidently provide my friends and family's resumes to start the interview process and seeing them through to full hire. I realized that with Greenhouse I can from any place access the portal to check on the status of a resume or to upload a referral. I've also improved the communication with the hiring managers and had a central location to provide feedback as well as receive feedback from the hiring managers.

Greenhouse review by Brett J.
Brett J.
Validated Reviewer
Verified Current User
Review Source

"The roots are growing!"

What do you like best?

Very simple UI allowing users to identify folks for open positions, provide referral notes, and ultimately an overall hiring guide for bringing new faces into an organization via word of mouth.

What do you dislike?

The ability to select multiple positions in a single referral would be ideal as there are times a potential applicant may be eligible for more than one role.

Recommendations to others considering the product

For organizations large enough that staffing roles can be cumbersome, require a large overhead to vet the applicant pools, etc, Greenhouse is a great workaround for allowing top-notch talent to be recommended by folks that already work within the company, simple tracking functions, and an all-around easy-to-use referral/HR tool.

What business problems are you solving with the product? What benefits have you realized?

The most expensive process for an organization is finding, hiring, and training new staff members. Greenhouse essentially cuts out some of the upfront work/expenses, allowing for a centralized tool to accept referrals, CV's, etc; this is a huge advantage when attempting to fill vacant job openings.

The ability to track previous entries and progress is crucial in the referral business as well.

Greenhouse review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Good software to track referral"

What do you like best?

It is very easy to track the status of the referrals and easy to share the job description on Linkedin.

What do you dislike?

Only HR can see the job description but not the employees. That is not convenient if you need to read the detailed job description so that you can contact or invite the right person to apply. Currently I have to look at the job description in one place and then search for the title in greenhouse.

What business problems are you solving with the product? What benefits have you realized?

I use it to track the status of my referral. Whenever there is any update about the candidate, I got an email notification.

Greenhouse review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Interviewing made simple"

What do you like best?

I like how easy it is to have one interface for all jobs and interviewers and recruiters, etc. I like that I can set up my interview plan and schedule things on my google calendar all through Greenhouse. I also love the new live chat window to speak to customer service and get help on the website.

What do you dislike?

I dislike some of the integrations. I wish I could schedule or book a room via Greenhouse. One of the most disappointing parts of GH is the video interview option. It is very confusing to have a title of "video interview" sent to the interviewers calendar but then having to set up a completely different event on Google Calendar directly. It confuses the interviewer most of all because they don't know which link to click, and the interviewee can't be added to the GH link because that's where the GH kit is. Definitely the worst part of GH in my opinion.

Recommendations to others considering the product

Super helpful for tracking applicants and scheduling interviews.

What business problems are you solving with the product? What benefits have you realized?

It makes it easy for all the people involved in the HR process to connect with one another. I also like that I can send reminders to interviewers to send me their feedback on a candidate. It's so easy to have everything in one place.

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