What do you like best?
Greenhouse makes applicant screening, interviewing, rejecting and hiring a breeze with an extremely intuitive interface.
The collaborative features make it easy for multiple interviewers to see thoughts, notes and scoring of other interviewers.
Really helpful feature is the time estimate on reviewing resumes based on your prior "minutes per resume" - this helps when you are looking for time to review. Greenhouse will let you know to get through your next group, it will take you X minutes. Allows you to block off time without having to stop midway through.
Overall its a very well thought out solution with many features to make the process a breeze and is definitely the best tool I have used to date.
What do you dislike?
Only dislikes in the system (which may be user error) are when you cannot find your interview kit on your dashboard. This could be due to how the recruiter setup the interview in the system - but its frustrating when you walk in for the interview and can't find the resume and scorecard.
Another nice feature would be if you find a great resume on your job that would be great for another job, allowing you to push that resume into that job opening.
What business problems are you solving with the product? What benefits have you realized?
Greenhouse creates tons of efficiency - bottom line
Once you have it setup and working and your workflows are built out - you can use it all the way from hiring to on-boarding.
We used to each to interviews and then meet as a group to discuss the candidate - this would waste hours of time and slow the process down trying to nail down 5 peoples schedules.
With Greenhouse, we can all see each others notes and collaborate there saving time, and unnecessary meetings.
One of my favorites... no more paper resumes!! Having everything digital is so much smoother and also prevents your junior managers from writing something "silly" on a paper resume and leaving on their desk for everyone to see. The added layer of privacy is very beneficial.