Groove

(121)
4.7 out of 5 stars

Groove gives you all your important Salesforce data and features right inside of Gmail. You can quickly see your relationship with any person or company, send email templates, or see who is opening your emails.

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Groove Features

Data Availability
Contact Data Availability

Does this product have the amount of contact data you require? Contact data includes a persons company, role, experience, email, telephone, etc.

86%
(Based on 12 reviews)
Company Data Availability

Does this product have the amount of company data you require? Company data includes data on companies leadership, financials, industry, products, etc.

86%
(Based on 10 reviews)
Industry Research Availability

Does this product offer industry research data that you require?

81%
(Based on 7 reviews)
Data Accuracy
Contact Data Accuracy

How accurate and up to date is the contact data?

84%
(Based on 11 reviews)
Company Data Accuracy

How accurate and up to date is the comany data?

88%
(Based on 10 reviews)
Lead Intelligence
Market Insights

Provides tools that help identify key topics that are trending, as well as the content that customers are more likely to engage with.

88%
(Based on 5 reviews)
Account-level Insights

Helps determine the correlation between ad exposure and site visits, assets downloaded, content, leads generated, etc.

79%
(Based on 5 reviews)
Lead Analysis

Prioritizes leads through lead scoring, market insights, account-level insights, etc.

76%
(Based on 8 reviews)
Lead Management
Segmentation

Provides customer and prospect segmentation capabilities, which in turn assists marketing prioritization and effectiveness.

91%
(Based on 5 reviews)
Predictive Scoring

Automatically scores prospects based on behavior and engagement levels.

Not enough data available

Account Identification

Helps identify and distribute accounts internally, giving prioritization to those that are more likely to convert to sales.

95%
(Based on 6 reviews)
Calling
Record Calls

Records calls for future reference.

85%
(Based on 5 reviews)
Generate Location

Generates an area code local to where the user is calling to increase likelihood of pick-up.

Not enough data available

Call Types

Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.

95%
(Based on 6 reviews)
Click-to-Call

Gathers contacts from integrated tools, allowing users to call with one click.

85%
(Based on 5 reviews)
Analytics
Open Rates

Records the rate at which emails are opened.

93%
(Based on 35 reviews)
Link Activity

Records the rate at which links in emails are followed.

94%
(Based on 35 reviews)
Attachment Activity

Records the rate at which email attachments are opened or downloaded.

92%
(Based on 27 reviews)
Features
Messaging

Provides ability to message contacts directly from within the sales intelligence software

93%
(Based on 9 reviews)
Lead Builder

Ability to create targeted contact lists.

96%
(Based on 10 reviews)
Integration to CRM/Marketing Automation

Integrations to popular CRM/Marketing automation software to enable sales/marketing team members to view contact and company data from within the CRM/Marketing automation software.

97%
(Based on 12 reviews)
Data Cleaning/Enrichment

Ability to clean/enrich existing data that is maintained in other systems

88%
(Based on 9 reviews)
Data Segmentation/Filtering

Functionality to filter or segment data from withing sales intelligence software

93%
(Based on 9 reviews)
Search

Offers search tools that allow users to find the data they need quickly

93%
(Based on 13 reviews)
News/People Alerts

Alerts you to changes happening to industries, companies and people you follow

91%
(Based on 8 reviews)
Connections

Find the people you know that can introduce you to contacts at prospects

93%
(Based on 8 reviews)
Reporting

Provides ability to create the reports that meet your business requirements

91%
(Based on 12 reviews)
Marketing Campaigns
Omni-Channel Tracking

Provides tracking across multiple digital advertising channels, such as video, mobile, and social media.

76%
(Based on 5 reviews)
Revenue Planning

Helps allocate marketing budget based predicted amount of incoming revenue.

73%
(Based on 5 reviews)
Media Attribution

Assists in the attribution of marketing budget by identifying successful campaigns and initiatives.

Not enough data available

Opportunity Timeline

Provides a timeline to visualize the effects of individual campaigns, leads, and other opportunities.

Not enough data available

Customization

Allows for custom report types to match the goals of a company.

88%
(Based on 5 reviews)
Contacts
Personalization

Retains a log of extraneous contact information such as timezone and contact engagement.

85%
(Based on 7 reviews)
Information Locater

Finds and opens saved contact information for reference at the time of a new call.

83%
(Based on 9 reviews)
Record Prospect Data

Allows users to denote which contacts they believe are prospective customers.

89%
(Based on 7 reviews)
Customizations
Email Platform Integration

Syncs information from other software such as contacts, emails and calls to reduce manual data entry.

95%
(Based on 44 reviews)
Email Scheduling

Allows administrators to schedule out emails in advance.

95%
(Based on 37 reviews)
Notifications

Reminds administrators to follow-up on emails based on pre-set reminders.

92%
(Based on 41 reviews)
Email Categorization

Allows for the categorization of emails.

92%
(Based on 26 reviews)
Templates

Allows for the creation of templates for frequently-sent emails.

90%
(Based on 38 reviews)
Platform
Internationalization

Allows orgainizations multi-national organizations to use tool effectively accross multiple languages and currencies

Not enough data available

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Not enough data available

Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

97%
(Based on 5 reviews)
Reporting/Dashboards

Access pre-built and custom reports and dashboards.

94%
(Based on 5 reviews)
Mobile User Support

Allows software to be easily used on multiple mobile devices include phone and tablet devices.

Not enough data available

APIs

Enables integration to external systems

Not enough data available

Campaign Execution
Email Campaigns

Connects sales emails with cross-sell/upsell marketing campaigns across multiple channels.

96%
(Based on 7 reviews)
Website Personalization

Provides tools that dynamically serve content, messaging, and calls-to-action.

Not enough data available

Prioritized Accounts

Helps determine which accounts have the highest/lowest opportunity to convert.

Not enough data available

Trending Accounts

Helps determine the direction of each individual account and how to engage through specific content.

Not enough data available

Insights
Notes

Allows users to take notes during or after the call for future reference.

87%
(Based on 7 reviews)
Daily Summary

Delivers users a daily summary of activity.

80%
(Based on 6 reviews)
Automated Voicemails

Sends automated voicemails to prospective clients who fail to answer.

Not enough data available

Automated Emails

Sends automated emails to increase engagement with prospective clients.

94%
(Based on 8 reviews)
Sorts Prospects

Organizes contacts based on probability of success.

91%
(Based on 5 reviews)