-Easy to adjust your flow
-Easy to navigate
-Easy to edit details on sidebar within gmail
-Faster, more manageable, and more automated that Yesware
LinkedIn Export Feature
-Cannot change the account name prior to sending an email
- Calls were off in reporting
-No OOO reschedule feature like Yesware offers
-When I try to create a new template email, software attempts to load template but never does. I cannot go back or get out of the load page without completely closing gmail and re-opening. I attempted to create a template twice with the same results both times.
-Glitches when attempting to edit a new template email that I’ve copied and pasted into the template field. I couldn’t remove spacing and then it just froze.
-When I try to create a new template in Gmail, I can’t use an email I’ve already drafted and then hit save, I have to hit the plus sign to create the new template first and then copy and paste the content into the template. This is annoying because if I’m copying and pasting content from an email thread, I can’t actually access my email because it greys out the rest of the screen. So I’d have to open up a new email window in order to copy and paste the content into the template.
-Formatting issues when I try and copy and paste content into a template. When I copy and paste from Google Docs, the formatting seems ok but when I copy and paste from Gmail, all of my spacing gets deleted and I have to reformat everything.
Use the <> icon to add template as HTML so formatting doesn’t get all wonky
-Need to change account name to the name you are going to use when emailing the contact. No way to do it prior to sending so that it cues up automatically.
If you don't already have Yesware and you don't have to reconfigure your SFDC, then I'd get Groove over Yesware for the ease of use and one-click prospecting it provides. Cool company and great support. The only reason we didn't do it is because we already had Yesware and Zoom and didn't want to reconfigure everything and waste money on tools that weren't already up for expiration.