What do you like best?
It's an accumulation of many small features that add to significant efficiency gains. Duplicative data entry is greatly reduced and eliminated entirely in many areas. Growpath has the ability to pull almost any piece of data that is being tracked and use it for metrics tracking, or workflow management. The ability to integrate with Outlook to reduce work documenting case communication is a significant plus
The in-case note review requests and reminders are very flexible and helpful in case management.
What do you dislike?
For older cases with large numbers of notes, they can be slow to initially pull up. But once loaded it is a breeze to go through the notes.
Recommendations to others considering the product
Take a look at what Growpath can do for you, you won't regret taking the time.
What business problems are you solving with the product? What benefits have you realized?
We need a very efficient case management software to perform maximally and provide top-level service to a large number of clients. Growpath has been a significant step forward from our prior case management software. The efficiency gains are great, and well worth the initial time taken to get everyone up to speed on the new software. It makes my paralegal's lives easier which in turn makes mine much easier.