Guru is an integrated knowledge management solution that empowers sales, support, and customer success teams better at their jobs. Guru unifies your organizations collective knowledge, verifies its accuracy, and empowers your teams by bringing them the knowledge they need inside their web browser, and eliminating the need to search. Guru also improves over time as it understands an individual user’s patterns and an organization’s patterns, making every piece of knowledge served across Guru’s network more relevant and useful every day.
Guru today serves hundreds of leading modern enterprises such as Shopify (NYSE:SHOP), Square (NYSE:SQ), Spotify (NYSE:SPOT), Autodesk (NYSE:ADSK) and Yext (NYSE:YEXT).
By bringing your team the knowledge they need in all of the applications they use, you can expect to see the following outcomes using Guru:
- Increased adoption and trust of knowledge
- Decrease in employee onboarding time
- Decrease in time to first response
- Decrease in handle time
- Increased competitive win rates
- Decreased sales cycles
- More valuable conversations with customers that drive revenue