What do you like best?
Payroll is extremely complex and that only increases in the context of HR matters. Gusto does an incredible job of responding quickly, helping me understanding how to stay in compliance, and fully automates the process. It's nice to know that my taxes are handled and my employees are paid so that I can run my business. As an accountant, I use the product for my practice, but I also am able to have full faith for my clients.
What do you dislike?
I honestly have no complaints about Gusto. I've never had a problem, they're supportive and do a great job explaining everything, communicating and reporting timely!
Recommendations to others considering the product
It's excellent to use if you want compliance taken care of for you, you're comfortable using a cloud-based application, and use for direct deposit or check printing for employees. They scale, so you can change your level appropriate for your growth and size of your business.
What business problems are you solving with the product? What benefits have you realized?
Gusto makes it possible for me to have payroll completely off my plate and in compliance with State and Federal tax authorities. Furthermore, when I don't have an answer, they do! I rely on this kind of guidance to be successful in my practice. Payroll is not something I sought to specialize in, so by working with Gusto, my clients and I have payroll, we have visibility int he accounting application and we have streamlined our process.