Handshake

(15)
3.6 out of 5 stars

Handshake is a sales order management app for wholesale.

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Showing 15 Handshake reviews
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Handshake review by Administrator in Design
Administrator in Design
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A nearly complete solution for sales people on the trade show floor.

What do you like best?

My sales reps are extremely happy with this tool. They needed an efficient tool for quickly processing large volumes of orders on the trade show floor with minimal manual entry. I needed this to be an offline to so as not to be subject to WIFI/Cell reception, page load times and processing issues, At its heart it's an SO creation tool, but it also can second as a product catalog and bare-bones CRM. The app is Apple-only at this point in time, built with familiar iOS assets, and quite intuitively laid out, so training was mostly straightforward. Orders sync to the Handshake cloud account, which can be accessed through a web interface. Invoices can be sent to Fulfillment either emailed directly from Handshake during the order process, or downloaded via Invoice PDFs or CSV.

What do you dislike?

We run an old ERP for the time being, and wanted to import orders via .csv files. Our ERP had other plans. Essentially until we get a more robust ERP, we've settled on manually processing our orders which are already digital; this is very backwards. Handshake boasts integrations. These aren't truly prebuilt solutions and you will pay a lot upfront for the implementation, which is why we chose to stay away from them. There is an automated .csv upload/download setting which we may explore once we upgrade our ERP.

Recommendations to others considering the product

First implementation is a big deal, so ensure you have the right resources who understand data migration via .csv templates, some python templating language experience would be a bonus. Nice, clean inventory lists and a folder of product images by ids are also recommended.

What business problems are you solving with the product? What benefits have you realized?

We used to process hundreds of paper sales orders after a show. Now we are processing them daily as synced to the cloud. We have not yet achieved the efficiency of a fully cloud integrated solution but are well on our way to removing the manual entry step.

My sales reps also comment that their customers are very impressed by our professional approach.

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Handshake review by <span>Marie H.</span>
Marie H.
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Handshake Trumps Symplicity

What do you like best?

It is easier to post positions and market them than with similar softwares. The interface is easy to use and intuitive. We've been better able to track our results than with similar softwares.

What do you dislike?

I do not like sharing positions across organizations. The lack of exclusivity can sometimes be frustrating.

Recommendations to others considering the product

I can recommend Handshake based on its ease of use and intuitive interface.

What business problems are you solving with the product? What benefits have you realized?

Handshake is easier to use than similar softwares. Staff are more capable and save time using Handshake compared to similar services.

What Other Sales solution do you use?

Thanks for letting us know!
Handshake review by <span>Scott C.</span>
Scott C.
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Handshake Review

What do you like best?

Handshake is designed for the mobile experience. It's a native app on the iOS platform, not a web app designed for PC then modified for mobile. It's intuitive and easy to use.

What do you dislike?

The platform is a little difficult to interface with our business system.

Some of the layout/hard coding isn't in line with how we typically display our information. If the app allowed for more flexibility on the layout that would be great

Recommendations to others considering the product

It's very important to thoroughly map out your complete file structure on the front end. Little anomalies can cause a great deal of headache.

What business problems are you solving with the product? What benefits have you realized?

Mobile order taking. Handshake, when fully optimized, will streamline our ordering process in the field.

Handshake review by <span>Jonathan M.</span>
Jonathan M.
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Invitation from G2 Crowd
Reviewed On

Handshake Review

What do you like best?

If you are looking for a trade show order writing system that's seamless to setup and use, this product delivers. Simple steps to creating a database of products that will download to any iPad or iPhone which provides flexibility. Easy to scan products/UPC's with the camera in your device or you can connect scanners via bluetooth which works really well. Another big bonus is that you do not need internet connectivity to take orders, you can take orders offline and upload them later when you have connectivity. Other systems I have used in the past needed a wifi connection at all times which proved difficult during large shows with dozens of networks nearby. To print order copies you might need to setupa wifi router but it's not required. Handshake gives you the option to e-mail an invoice to your customer which would get sent out when you reconnect to the web.

Customer gets a professional looking receipt with their order which includes images of each product they purchased. Credit card info can be taken and kept secure.

What do you dislike?

Unable to connect on the back end so orders can flow seamlessly into order processing system without manual entry. I believe that this is possible but we did not use enough to warrant the expense of setting up. No back-end management of commissions so independent reps could use instead of Brokerforce or Brandwise.

Recommendations to others considering the product

Great product, great support! Easy to use.

What business problems are you solving with the product? What benefits have you realized?

Problem: Manually writing orders at a tradeshow takes a really long time and gives your buyer the impression that you are not an innovative company. Handwritten orders can also be incorrectly transcribed creating more problems later on. Handshake solves these issues with limited setup time required.

Handshake review by <span>Sabrina D.</span>
Sabrina D.
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Career Services staff review

What do you like best?

It's such an easier tool to use than the system our university was using before. Very user friendly and will make our lives so much easier in the long-run.

What do you dislike?

Nothing as of yet! Still learning all the features of this tool

Recommendations to others considering the product

Other Career Services offices for colleges and universities, also employers

What business problems are you solving with the product? What benefits have you realized?

We should have made the switch from CSO to Handshake much sooner. Our students will enjoy the new tools that Handshake has over CSO.

Handshake review by <span>Shelby J.</span>
Shelby J.
Validated Reviewer
Invitation from G2 Crowd
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Internship and Job Coordination

What do you like best?

We used this to streamline the process for our students looking for internships and jobs.

What do you dislike?

Some functionality isn't possible, and had us doubting the decision.

What business problems are you solving with the product? What benefits have you realized?

We used it to streamline the process for our students looking for internships and jobs. Nice to have the information all in one place.

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Kate from G2 Crowd

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