Handshake

Handshake

(45)
4.5 out of 5 stars

Handshake is a sales order management app for wholesale.

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Showing 45 Handshake reviews
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Handshake review by Keystone Lawn  C.
Keystone Lawn C.
Validated Reviewer
Verified Current User
Review Source

"Simple to use app for your phone."

What do you like best?

I enjoy it when a customer calls me and I can look them up while I have them on the cell phone. No matter where I am I can put the customer on speaker phone pull the phone away from my ear and I can see their past orders, address and contact info quickly and easily. I love it when customers say, "Wow, you have a good memory!" when I'm actually just using Handshake. Thanks Handshake for making me look like RainMan!

What do you dislike?

With the new iOS update it seems to crash often when switching from customer to customer and placing multiple orders quickly.

I wish there was an address look up on the app. If I get stuck forgetting a customer name and need to look a customer up by an address I have to wait until I get back to the office and use an old fashion computer, mouse and keyboard.

Also, Handshake has a tough time when copying and pasting new customer data from notepad into the Handshake app. I often pop between notepad and Handshake when adding new customer info. For example when I copy the customer name out of notepad and paste it into the name field in Handshake then pop back over to note pad and copy the phone number out of note pad and go to put the number into Handshake the name field has disappeared. Handshake seems to not be able to keep up with the sync and then just looses the info. I find myself pasting the name into the name field of Handshake several times before it sticks.

Recommendations to others considering the product

Easy to use for on the go billing.

What business problems are you solving with the product? What benefits have you realized?

Billing is a breeze! I run a lawn mowing company and my product skus are services like lawn mowing, fertilizing, hourly labor charges and shrub trimming. You don't actually need a physical product to make Handshake work.

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Handshake review by Chris K.
Chris K.
Validated Reviewer
Verified Current User
Review Source

"Great B2B online ordering system"

What do you like best?

Actually integrates with QuickBooks inventory feature. Lots of other services say that they integrate with QuickBooks, but all they really do is push accounting entries through. Handshake didn’t require me to completely overhaul the way I do business and manage inventory. It was a true “add-on” feature for me rather than having to build a new system.

What do you dislike?

The payment feature is the only weak area. I still prefer to process my transactions through QuickBooks, but I find myself having to manually go through the handshake orders to collect credit card info.

What business problems are you solving with the product? What benefits have you realized?

Handshake gives me customers the ability to know what items are out of stock when they order, which reduces communication overhead after a PO is placed. It also allows me to cross-promote other items I carry that they can’t really see from looking at a price list.

What E-Commerce Platforms solution do you use?

Thanks for letting us know!
Handshake review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Handshake took us from paper orders at shows and visiting retailers to fully electronic."

What do you like best?

We use it to quickly import orders taken on the road into our ERP system. This allows us to see daily the orders being placed and improve our entire supply chain management. The users love the ease of use and ability to take orders whether they are connected to the internet or not. The business that we sell to love that they receive a confirmation email with pictures, pricing and details about their orders immediately.

What do you dislike?

We occasionally have problems with syncing from the back end cloud database and the iPad ordering system. Things have improved greatly over the past few years, but we still have an occasional problem with a field user. It would be nice if there was an automated method to archive orders and discontinued products automatically based on a time frame.

Recommendations to others considering the product

Just begin using it as soon as possible. It takes just a few hours to load existing customers and products into the system, setup users and begin using it. It is very intuitive and can fit many different industries. The office staff have been able to drastically reduce the time it previously took to process orders.

What business problems are you solving with the product? What benefits have you realized?

We were previously taking all of our orders at shows and on the road when visiting businesses by hand on paper. The orders were then faxed into the office each night. It often took the office staff a few days to input the orders into the ERP system. There were often mistakes with the orders, wrong colors or sizes written, etc. Now everything is accurate and can be processed automatically from Handshake into the ERP system.

Handshake review by Jon C.
Jon C.
Validated Reviewer
Verified Current User
Review Source

"I love handshake!"

What do you like best?

I just enjoy the ease of placing all of my orders for my customers.

What do you dislike?

The only thing I dislike is I wish I was able to send invites to my customers myself instead of relying on the office to find time to send the invite link out. Sometimes they are busy or off work and I will set up a new customer account but they cannot be approved and access their account until the office approves them and sends them the invite.

What business problems are you solving with the product? What benefits have you realized?

Speeding up the process and time it takes to put an order in our system. Much more efficient!

Handshake review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Handshake Review"

What do you like best?

I love the ease of use in the mobil app, when it's working.

What do you dislike?

Too many quirks in the app, customer support is very slow to respond. We've had it for months and really have not had a chance to put it to work.

Recommendations to others considering the product

I loved this when they first released it. They've made some big upgrades, and it seems like the core product is now suffering. Support is good when they are there, and fixes are very slow to happen. I love the product when it's working.

What business problems are you solving with the product? What benefits have you realized?

We hope to solve the problem of manual data entry and speed up our shipping times due to the speed of order entry. So far we have not been able to rely on it.

Handshake review by Steve L.
Steve L.
Validated Reviewer
Verified Current User
Review Source

"Great for our business"

What do you like best?

The fact that we can integrate our orders to our ERP system and still be able to notify our customers with updates.

What do you dislike?

Adding products is too cumbersome. It should be easier to add single products (rather than bulk upload).

Recommendations to others considering the product

Make sure it meets your specific needs. It is not for everyone or every business. There are some gaps particular to my industry that we have had to work around.

What business problems are you solving with the product? What benefits have you realized?

Tracking quotes, following up with customers automatically, letting customers and sales reps see inventory availability.

Handshake review by Scott S.
Scott S.
Validated Reviewer
Verified Current User
Review Source

"An excellent tool for productivity!"

What do you like best?

We have enjoyed using this user-friendly tool. It has made order writing and submission much faster and easier for the reps in the field.

What do you dislike?

There is nothing to dislike! Any challenges I’ve had, have been resolved by their customer service technicians!

What business problems are you solving with the product? What benefits have you realized?

We have been able to get away from paper orders that needed to be scanned or faxed in , to real-time order entry.

Handshake review by Administrator in Design
Administrator in Design
Validated Reviewer
Verified Current User
Review Source

"A nearly complete solution for sales people on the trade show floor."

What do you like best?

My sales reps are extremely happy with this tool. They needed an efficient tool for quickly processing large volumes of orders on the trade show floor with minimal manual entry. I needed this to be an offline to so as not to be subject to WIFI/Cell reception, page load times and processing issues, At its heart it's an SO creation tool, but it also can second as a product catalog and bare-bones CRM. The app is Apple-only at this point in time, built with familiar iOS assets, and quite intuitively laid out, so training was mostly straightforward. Orders sync to the Handshake cloud account, which can be accessed through a web interface. Invoices can be sent to Fulfillment either emailed directly from Handshake during the order process, or downloaded via Invoice PDFs or CSV.

What do you dislike?

We run an old ERP for the time being, and wanted to import orders via .csv files. Our ERP had other plans. Essentially until we get a more robust ERP, we've settled on manually processing our orders which are already digital; this is very backwards. Handshake boasts integrations. These aren't truly prebuilt solutions and you will pay a lot upfront for the implementation, which is why we chose to stay away from them. There is an automated .csv upload/download setting which we may explore once we upgrade our ERP.

Recommendations to others considering the product

First implementation is a big deal, so ensure you have the right resources who understand data migration via .csv templates, some python templating language experience would be a bonus. Nice, clean inventory lists and a folder of product images by ids are also recommended.

What business problems are you solving with the product? What benefits have you realized?

We used to process hundreds of paper sales orders after a show. Now we are processing them daily as synced to the cloud. We have not yet achieved the efficiency of a fully cloud integrated solution but are well on our way to removing the manual entry step.

My sales reps also comment that their customers are very impressed by our professional approach.

Handshake review by John G.
John G.
Validated Reviewer
Verified Current User
Review Source

"Director of IT"

What do you like best?

Ease of order entry from customer through our in house sales staff. We no longer receive faxes, photos of handwritten orders or email with inaccurate item numbers.

What do you dislike?

We would like to more easily add custom fields to be imported to NetSuite.

What business problems are you solving with the product? What benefits have you realized?

We standardized receiving orders from sale team in field, reducing order entry time by in house staff.

Handshake review by User in Wholesale
User in Wholesale
Validated Reviewer
Review Source

"Want to boost your trade show sales?"

What do you like best?

I love that Handshake is so easy to use and set up. We love the fact that invoices have images which is great for retailers to identify products. We love the editing functions on Handshake and that we can adjust quantities and discounts on the fly.

What do you dislike?

I don't like that I have to keep at least one licence active to retain my sales history and listings.

What business problems are you solving with the product? What benefits have you realized?

Increased Trade show sales is the biggest advantage - we say at least a 200% increase in order value from writing paper orders to using handshake - this is due to the speed you can take an order using Handshake with a scanner as apposed to writing an order - buyer fatigue is reduced and so the orders are bigger and take less time to write.

Handshake review by Paul C.
Paul C.
Validated Reviewer
Verified Current User
Review Source

"Handy Handshake"

What do you like best?

As a sales tool Handshake is simplicity itself. It’s great as it’s on the phone and during a busy day I don’t miss a beat

What do you dislike?

Every now and then it fails to sync which means shutting it down

What business problems are you solving with the product? What benefits have you realized?

It is a great resource to keep info in the one place and for pre call prep

Handshake review by joel u.
joel u.
Validated Reviewer
Verified Current User
Review Source

"Handshake "

What do you like best?

Handshake platform is very simple to use and is very user friendly, very easy for first timer and customer

What do you dislike?

there should be some kind of 2 way communication between rep and back office

Recommendations to others considering the product

add inbuild 2 way communication between sales rep and back office

What business problems are you solving with the product? What benefits have you realized?

Error with order entry and emailing customer invoices

Handshake review by Administrator in Apparel & Fashion
Administrator in Apparel & Fashion
Validated Reviewer
Review Source

"Julie Rich - VP Snapper Rock Swimwear Reviews Handshake"

What do you like best?

Extremely easy to use, great platform, good customer service, company is continually looking to improve and add additional components that can work with various infrastructures.

What do you dislike?

Handshake is not yet fully functional with all infrastructures, and, there are a few programs, that don't have any programs that can integrate with said program. However, i do believe that handshake is continueally working on these issues.

Recommendations to others considering the product

try it

What business problems are you solving with the product? What benefits have you realized?

Increasing sales by allowing our buyers to see our products on their own time and buy direct from our B2B Web Portal, as we have our entire collection uploaded into handshake (pictures, descriptions, etc.).

Send detailed reports and orders, with pictures, direct to our buyers through handshake within 30 seconds. Buyers can even edit their orders and send back for finalization.

Handshake review by Owen K.
Owen K.
Validated Reviewer
Verified Current User
Review Source

"Selling made easy "

What do you like best?

Can show collections and send the order in ASAP without having to write anything

What do you dislike?

Updates to products should be done on a regular basis, not so much a problem with handshake but with administration. Changes to products should be sent via email

What business problems are you solving with the product? What benefits have you realized?

Faster implementation of orders, know what’s available immediately

Handshake review by User in Farming
User in Farming
Validated Reviewer
Verified Current User
Review Source

"Handshake review"

What do you like best?

It’s very customer friendly, the catelog feature is very helpful when looking a product that I am missing or may be a special order.

What do you dislike?

The picture option is a bit slow, and at times some products are missing from the list, I have to do a search in order to get them on the screen.

What business problems are you solving with the product? What benefits have you realized?

Unlike with other devices and software, it’s easy to ensure that you don’t miss a product even if you are out of stock on the shelf

Handshake review by User
User
Validated Reviewer
Verified Current User
Review Source

"Perfect for rapid Trade Show order writing"

What do you like best?

Easy to show products to customers with multiple images, product info and more.

What do you dislike?

Sometimes feels a bit "laggy" when going form field to field.

Recommendations to others considering the product

It's a great platform for trade show order writing. Also, when not at trade shows, I can quickly and easily share my catalog with customers and potential customers.

What business problems are you solving with the product? What benefits have you realized?

Trade show order writing. Customers like having orders emailed directly to them, and being able to know how much they've spent without me having to add it up.

Handshake review by Amy M.
Amy M.
Validated Reviewer
Review Source

"handshake review"

What do you like best?

An easy way to track current and past orders along with customer information

What do you dislike?

There are some tweaks I would make - like the ability to record multiple contact names and phone numbers along with notes on contacts, etc.

Recommendations to others considering the product

I think they make an effort to improve, and will change things when asked. I think overall it is a good product.

What business problems are you solving with the product? What benefits have you realized?

Ease of creating an order and sending a professional looking copy to our customers

Handshake review by User
User
Validated Reviewer
Verified Current User
Review Source

"Quick & Painless"

What do you like best?

The ability to pull up my entire catalog & write an order while on the go is great. I love that I don't have to be on wi-fi to access everything I need.

What do you dislike?

I wish there was a way to archive items that we no longer sell, but I still need access to.

What business problems are you solving with the product? What benefits have you realized?

My reps are able to write orders and send them in immediately. No more waiting for faxes or scanned order forms.

Handshake review by Jens S.
Jens S.
Validated Reviewer
Verified Current User
Review Source

"Very user freindly and amazing costumer service worldwide"

What do you like best?

Been with Handshake since dawn of days and is super happy with the way it’s working and easy to setup.

What do you dislike?

Nothing to dislike. Most thing works perfectly

What business problems are you solving with the product? What benefits have you realized?

Mostly online setups since we are worldwide operating

Handshake review by Scott C.
Scott C.
Validated Reviewer
Review Source

"Handshake Review"

What do you like best?

Handshake is designed for the mobile experience. It's a native app on the iOS platform, not a web app designed for PC then modified for mobile. It's intuitive and easy to use.

What do you dislike?

The platform is a little difficult to interface with our business system.

Some of the layout/hard coding isn't in line with how we typically display our information. If the app allowed for more flexibility on the layout that would be great

Recommendations to others considering the product

It's very important to thoroughly map out your complete file structure on the front end. Little anomalies can cause a great deal of headache.

What business problems are you solving with the product? What benefits have you realized?

Mobile order taking. Handshake, when fully optimized, will streamline our ordering process in the field.

Handshake review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great B2B platform"

What do you like best?

Easy ordering for customers and quick workflow for us.

What do you dislike?

Account requests should create an account in handshake that we can approve/disapprove. I should not have to copy/paste everything in. Also, when I save an order and confirm on the ipad, I can see the email being sent and customize it. On the Hub it auto sends and I cannot tweak it.

Recommendations to others considering the product

I recommend it highly

What business problems are you solving with the product? What benefits have you realized?

Dealer direct ordering

Handshake review by Jonathan M.
Jonathan M.
Validated Reviewer
Review Source

"Handshake Review"

What do you like best?

If you are looking for a trade show order writing system that's seamless to setup and use, this product delivers. Simple steps to creating a database of products that will download to any iPad or iPhone which provides flexibility. Easy to scan products/UPC's with the camera in your device or you can connect scanners via bluetooth which works really well. Another big bonus is that you do not need internet connectivity to take orders, you can take orders offline and upload them later when you have connectivity. Other systems I have used in the past needed a wifi connection at all times which proved difficult during large shows with dozens of networks nearby. To print order copies you might need to setupa wifi router but it's not required. Handshake gives you the option to e-mail an invoice to your customer which would get sent out when you reconnect to the web.

Customer gets a professional looking receipt with their order which includes images of each product they purchased. Credit card info can be taken and kept secure.

What do you dislike?

Unable to connect on the back end so orders can flow seamlessly into order processing system without manual entry. I believe that this is possible but we did not use enough to warrant the expense of setting up. No back-end management of commissions so independent reps could use instead of Brokerforce or Brandwise.

Recommendations to others considering the product

Great product, great support! Easy to use.

What business problems are you solving with the product? What benefits have you realized?

Problem: Manually writing orders at a tradeshow takes a really long time and gives your buyer the impression that you are not an innovative company. Handwritten orders can also be incorrectly transcribed creating more problems later on. Handshake solves these issues with limited setup time required.

Handshake review by User
User
Validated Reviewer
Verified Current User
Review Source

"Best Sales Program I've used"

What do you like best?

easy to enter an order, build sales. can search for an item in several ways, discontinued items are removed from the program, so you're not selling items that are not available. color pictures in app and order copies

What do you dislike?

it does not save orders permanently, it would be nice to have records of older orders in the syetm

Recommendations to others considering the product

Better than any other program I have used in 16 years

What business problems are you solving with the product? What benefits have you realized?

it's fast, can add an item quickly, plus any other items in that "family" to build sales. easy to delete an item, or increase quantities to not slow the sale down

Handshake review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"It has been a game changer for our company"

What do you like best?

The ability to change pricing, add or delete products at will with descriptions and pictures. Take care of multiple sales people in 4 states.

What do you dislike?

It seems in the past year we have to reset on our iPad because the iPad sticks when inputting an order sometimes.

Recommendations to others considering the product

I haven't any

What business problems are you solving with the product? What benefits have you realized?

Consistent pricing for customers, automatic price changing ability when needed.

Handshake review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Overall really good system that delivers what we were looking for. "

What do you like best?

-Simple to use on the whole, especially the iPad version.

-Seemlessly links to Quickbooks

-Offline capability.

What do you dislike?

-Sometimes the online portal can be a little slow to load images.

-Some of the creating and managing back end such as pricing groups gets complex doing all in excel.

What business problems are you solving with the product? What benefits have you realized?

-Easy order placing

-Helping reps be more efficient.

-Some CRM capability.

Handshake review by JERRY T.
JERRY T.
Validated Reviewer
Review Source

"inside sales /account manager"

What do you like best?

very easy to use at trade shows, This give an instant copy emailed to our main office and to the customer without delay.

What do you dislike?

Wish it would be able to inter-GRADE with hubspot.

What business problems are you solving with the product? What benefits have you realized?

We have sped up our order processing and also given our customers the ability to place their orders anytime not just during business hours.

Handshake review by Lorraine C.
Lorraine C.
Validated Reviewer
Review Source

"The best catalogue "

What do you like best?

The simplicity, clear, easy to understand. I can do so much more than I did before I found out about handshake.

What do you dislike?

One thing I would add is in the search it would allow us to do it with the name also.

And a extra area for the cell phone number.

What business problems are you solving with the product? What benefits have you realized?

Simplify orders with minimum mistakes.

Handshake review by Christina J.
Christina J.
Validated Reviewer
Review Source

"Handshake good business"

What do you like best?

It’s a quick and neat way of helping business sell online services to customers to reduce cost and increase revenue

What do you dislike?

There was nothing to dislike at the moment because it’s use is still pending based off what I need and use it for.

What business problems are you solving with the product? What benefits have you realized?

Increasing service lowering cost and increasing sufficient revenue.

Handshake review by Consultant
Consultant
Validated Reviewer
Verified Current User
Review Source

"Excellent Program"

What do you like best?

The ease of use. Even customers that I am working with understand it in less than 10 minutes

What do you dislike?

Updates sometimes cause it to crash or become unresponsive. This has lead to reinstallation at times.

Recommendations to others considering the product

I highly recommend

What business problems are you solving with the product? What benefits have you realized?

Speed and accuracy of ordering. Both are problems and solutions.

Handshake review by Mariana B.
Mariana B.
Validated Reviewer
Review Source

"Handshake satisfaction"

What do you like best?

I really like handshake for making it easy to use, to track inventory and have a great connection with our sales team located aroun USA

What do you dislike?

I'll say we are pretty satisfied with this version

Recommendations to others considering the product

Sure yes. I did

What business problems are you solving with the product? What benefits have you realized?

Inventory tracking, new orders, shipped orders, customers database

Handshake review by Consultant
Consultant
Validated Reviewer
Review Source

"The best think since slice bread"

What do you like best?

Everything, as an independent rep. It is the best hacking all my customers history on there. That I can do all my orders and save time. And I can see where I am for the month. I have to say I think everyone should have HandShake. I don’t know I ever worked with out it. Thanks Handshake

What do you dislike?

It freezes on me some times. I have to shut my phone off and restart

What business problems are you solving with the product? What benefits have you realized?

Being able to look at past history.

Handshake review by User in Financial Services
User in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Great product for order management"

What do you like best?

The mobile interface is very user friendly.

What do you dislike?

The customization features could use some work.

Recommendations to others considering the product

Try the demo first to see if the services make sense for you.

What business problems are you solving with the product? What benefits have you realized?

We deal with supply order management, and we spend less time using Handshake than previously.

Handshake review by User
User
Validated Reviewer
Verified Current User
Review Source

"Excellent system to work in"

What do you like best?

Convenience of the access to all of my accounts and their past orders

What do you dislike?

sometimes I lose my place when reviewing past orders

What business problems are you solving with the product? What benefits have you realized?

Realized the ease with which I can see and compare sales

Handshake review by Marco T.
Marco T.
Validated Reviewer
Verified Current User
Review Source

"Useful order platform"

What do you like best?

The easy interface and the possibility to have the whole inventory in one hand

What do you dislike?

Nothing in particular, the app is well made

Recommendations to others considering the product

Useful tool to manage the orders and insert them quickly and easily

What business problems are you solving with the product? What benefits have you realized?

Faster and easy ordering, no need to check if other departments insert the orders

Handshake review by User
User
Validated Reviewer
Verified Current User
Review Source

"What a time saver! "

What do you like best?

convenient and easy to place orders and view reports

What do you dislike?

I would like to have more in depth reporting for my jndividual accounts

What business problems are you solving with the product? What benefits have you realized?

Less mistakes and quicker turn around

Handshake review by Administrator
Administrator
Validated Reviewer
Review Source

"Handshake Order Writing Program "

What do you like best?

Very Easy to use! Easy to load new products and update.

What do you dislike?

I can't think of anything I dislike about this program. we have been using it for a couple of years to take orders on our Ipads at trade shows and it works great!

Recommendations to others considering the product

Try it!

What business problems are you solving with the product? What benefits have you realized?

Taking orders digitally vs hand writing them.

Speeds up order taking process which makes both buyers and sellers happy!

Handshake review by Brock  J.
Brock J.
Validated Reviewer
Verified Current User
Review Source

"Always a great experience unless it doesn’t sync "

What do you like best?

Organized and easy to use. Lots of great info on it

What do you dislike?

When the sync function doesn’t work. Always bad times.

What business problems are you solving with the product? What benefits have you realized?

Orders. Keeping track of what we’ve sold

Handshake review by Diane W.
Diane W.
Validated Reviewer
Review Source

"Awesome system!"

What do you like best?

Reps can take all the orders and send them in!

What do you dislike?

No dislikes and everything works perfect.

Recommendations to others considering the product

Highly Recommend

What business problems are you solving with the product? What benefits have you realized?

Reps were all texting orders to me all day!

Handshake review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Very one dimensional experience"

What do you like best?

the app was pretty but wasn't live data

What do you dislike?

When I lifted the hood it didn't really work as advertised. I need to move lots of data not just a few lines here and there and the data reload process was very very slow. It was also very expensive to achieve true automation.

Recommendations to others considering the product

peppery, Sibel, ai2, zizi, inventive

What business problems are you solving with the product? What benefits have you realized?

Pushing our information into the field

Handshake review by Administrator
Administrator
Validated Reviewer
Review Source

"Director Product Marketing"

What do you like best?

Smart, hard charging culture. Customer focus. People are incredible both personally and professionally. A real team

What do you dislike?

Some lack of focus on what it takes to get to next level.

What business problems are you solving with the product? What benefits have you realized?

Keep plugging away and never forget that the team and the enormous bonds between them continue to make Handshake special.

Handshake review by Administrator in Consumer Goods
Administrator in Consumer Goods
Validated Reviewer
Verified Current User
Review Source

"Helpful and our Sales Reps haven't complained"

What do you like best?

The convenience at a trade show. Our Sales Reps have not complained.

What do you dislike?

Loading our new products was a little complicated for me. But that may have been just me.

What business problems are you solving with the product? What benefits have you realized?

Just making order writing more streamlined on the go.

Handshake review by User in Environmental Services
User in Environmental Services
Validated Reviewer
Review Source

"Wonderful!"

What do you like best?

Perfect product for large inventories, and vey user friendly.

What do you dislike?

Some minor bug fixes would be helpful in the long run.

What business problems are you solving with the product? What benefits have you realized?

We only do major inventory counts a few times a year and this is helping with making numbers equal.

Handshake review by Administrator
Administrator
Validated Reviewer
Review Source

"Simply Awesome"

What do you like best?

Very simple and neat layout, Good for first time user

What do you dislike?

Need 2 way communication inbuild for reps and back office

Recommendations to others considering the product

Very easy to use

What business problems are you solving with the product? What benefits have you realized?

Order entry have been made really easy for office as well as sales rep

Handshake review by User in Consumer Goods
User in Consumer Goods
Validated Reviewer
Review Source

"Great product - Needs more international focus"

What do you like best?

It makes our ordering process easier by allowing us to digitally search for products, instead of thumbing through a paper pricelist with over 900 products.

What do you dislike?

It has been difficult to initiate the process in which we utilize the information entered by OXO for our international partners.

What business problems are you solving with the product? What benefits have you realized?

In trade shows particularly, the software is extremely useful in navigating through products, finding prices or product specs, and placing orders.

Handshake review by Administrator
Administrator
Validated Reviewer
Review Source

"Good platform"

What do you like best?

Ease of taking product orders from members

What do you dislike?

Not being able to search by unique criteria

What business problems are you solving with the product? What benefits have you realized?

Able to confirm product updates using the App and online version during our convention

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* We monitor all Handshake reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.
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