What do you like best?
I had no previous experience with Toon Boom Harmony when I began to work on a project (Pig, Boat, Banana, Cricket for Nickeledeon), and it was very intuitive and easy to learn. It has many characteristics a classic animator, who learned to animate on pencil and paper, appreciate, and at the same time it has similarities and characteristics of a 3D animation software, like Maya.
What do you dislike?
Character builds can get very complicated to use and make, and at the same time there are features a 3D animator would expect on a rig that cannot be achieved on a 2D rig.
The thing I dislike the most about Harmony is the price: it is too expensive for an independent animator out of the industry to consider, but I still thing it is definitely worth it.
Recommendations to others considering the product
If the price of Harmony is not an issue it should be seriously considered, as it is currently an industry standard for the animation industry of TV series, and even movies.
What business problems are you solving with the product? What benefits have you realized?
Toon Boom harmony gives the animator more flexibility and tools to work, compared to other tools, and can therefore increase the overall quality of the project without sacrificing much speed.
This program also eases the job of the coloring team, with tools as simple as closing gaps, can save hours of work.