What do you like best?
This product is most versatile and user friendly software for managing Computers. We can patch and deploy software for Macintosh and PC computers with one console. We have iPads, Macbook Pros, and Lenovo Laptops that are used on a daily basis. We can push out any software needs to Labs, Carts or individuals with on click. The database's for both the MDM and Manage integrate with Absolute Service (Ticketing System) to give Technicians all information related to the devices when servicing or troubleshooting.
What do you dislike?
I have not found much that i do not like with Absolute. We use if for our MDM, Software/Imaging, and Service Requests so this software was a complete fit for us.
Recommendations to others considering the product
This is a true all in one device management platform. Do your research and try this product.
What business problems are you solving with the product? What benefits have you realized?
We have taken the old Fat Images and CD Rom to working with Laptops and Desktops to remotely managing and deploying machines once connected to the network. This is not only a time saving benefit but also management wise we do not have to focus on FTE's to do the work. We are a team of 3 technicians for 1400 plus students, 300 employees, and over 4000 devices.