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Help Sumo

3.0
(1)

Help Sumo is more affordable, easier to setup and use, and designed mainly for small and medium sized business. Help Sumo includes a built in Knowledge Base which allows your Service Desk staff to quickly find related known error data, resolutions and workarounds; convert tickets into Knowledge Base articles; and provide end user accessible Knowledge Base search capabilities

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Help Sumo Pricing

Help Sumo pricing & plans
PriceDescriptionFeatures
Baby Plan $19 per agent/month
  • Tickets
  • Unlimited Users
  • Up to 3 Staff’s
  • Knowledgebase
  • Virtual Sub Domain
  • Support Email
  • Affiliate – Referal Link
  • Home Banner – Config
  • Social Media
  • Business Hours
  • Content management
  • Email Ticketing
  • Feedback
Kid Plan $29 per agent/month
  • Tickets
  • Unlimited Users
  • Up to 3 Staff’s
  • Knowledgebase
  • Virtual Sub Domain
  • Support Email
  • Affiliate – Referal Link
  • Home Banner – Config
  • Social Media
  • Business Hours
  • Content management
  • Email Ticketing
  • Feedback
  • Portal Page Design
  • CSS Customization
  • SLA Rule
  • Chat Integration
  • FAQ and Ticketing
Wrestler Plan $49 per agent/month
  • Tickets
  • Unlimited Users
  • Up to 3 Staff’s
  • Knowledgebase
  • Virtual Sub Domain
  • Support Email
  • Affiliate – Referal Link
  • Home Banner – Config
  • Social Media
  • Business Hours
  • Content management
  • Email Ticketing
  • Feedback
  • Portal Page Design
  • CSS Customization
  • SLA Rule
  • Chat Integration
  • FAQ and Ticketing
  • Chat Transfer
  • Chat Convert to Ticket
  • Chat Monitor
  • Affiliate Referral Link
  • Timezone
Sumo Plan $79 per agent/per month
  • Tickets
  • Unlimited Users
  • Up to 3 Staff’s
  • Knowledgebase
  • Virtual Sub Domain
  • Support Email
  • Affiliate – Referal Link
  • Home Banner – Config
  • Social Media
  • Business Hours
  • Content management
  • Email Ticketing
  • Feedback
  • Portal Page Design
  • CSS Customization
  • SLA Rule
  • Chat Integration
  • FAQ and Ticketing
  • Chat Transfer
  • Chat Convert to Ticket
  • Chat Monitor
  • Affiliate Referral Link
  • Timezone
  • Voice Ticketing
  • Reporting
  • Localization
  • SMS Integration
Pricing information for Help Sumo is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Help Sumo must be conducted with the vendor.
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