Helpshift

Helpshift

(27)
3.9 out of 5 stars

Mobile in-app help desk. Delivers scalable customer service in your #mobile apps & websites. CRM for mobile enabling customer conversations inside your app.

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What is Helpshift?

Helpshift is the leader in conversational customer service. Used by leading brands such as Microsoft, Xfinity, Virgin Media and BBVA, Helpshift engages consumers across any device, application or website with a unified messaging-based customer service experience. Enterprise capabilities such as customizable bots, an AI-driven knowledge base, and a sophisticated case management system helps leading brands deliver superior customer service at scale.

Helpshift's platform includes native functionality such as in-app FAQ's, in-app chat, a full CRM ticketing system, in-app campaigns, and in-app surveys, making it easy for companies to provide a best-in-class customer service.

Helpshift Details Provided by: Alana S.

Helpshift Details Provided by: Alana Smith

Director, Account Management & Customer Support
Website
www.helpshift.com
Languages Supported
Arabic, Catalan, Chinese, Croatian, Czech, Danish, English, Finnish, French, German, Hebrew, Hindi, Hungarian, Italian, Japanese, Korean, Persian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Vietnamese

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About Helpshift

Vendor
Helpshift
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
144
Twitter
@helpshift
Twitter Followers
4549
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