Hexnode MDM

4.5
(46)

Hexnode's MDM solution takes a user-centric approach and offers an all in one device management, application management, BYOD and security solution for your enterprise.

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Hexnode MDM review by Jason H.
Jason H.
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Verified Current User
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"Highly recommend Hexnode"

What do you like best?

The site and app are both very easy to set up and use. A lot of other MDMs i have come across are very difficult to set up so it was a nice change to see something so user friendly.

What do you dislike?

There are a few features i would like to see in the future to do with monitoring the users activities on the device. After speaking to their support team I have been advised that features like this will be coming in the near future.

Recommendations to others considering the product

Make sure the features available match what you need. There are other MDMs out there will more features so just make sure that when you're deciding to test several different MDMs. Hexnode is a very good product and definitely meets all our requirements as a business but that may not be the case. It is very easy to set up and their support team are on hand all hours it seems to help out. However the few little bits not currently included could cause issues or repeating work. As I said in my previous comments though, everything that is available does work 100% perfect.

What business problems are you solving with the product? What benefits have you realized?

We have a lot of guys on iPads due to the nature of our business so being able to lock down the ipads and restrict content means that the members of staff can't abuse their tools and only use them as they were intended, for work purposes.

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Hexnode MDM review by Nicholas  R.
Nicholas R.
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Verified Current User
Review Source

"Everything we need for small Multi Device MDM Deployment "

What do you like best?

This is very easy to setup from there online web portal made it very simple for us to manage where and who has our devices and also keep up to date on application and software. When i did have questions staff responses were very quick and helpful.

What do you dislike?

So far we have had no issues with the current features, but we would love to get access to some of the planned features sooner rather than later.

Recommendations to others considering the product

This MDM Solution does have a lot of features that suite us well but as always check if it will do everything that you need or try the 30 day trial for yourself like i did.

What business problems are you solving with the product? What benefits have you realized?

We needed a way to monitor our devices from our remote field staff without requiring them to consistently returning to the office when an issues raised.

What Mobile Device Management (MDM) solution do you use?

Thanks for letting us know!
Hexnode MDM review by Tim M.
Tim M.
Validated Reviewer
Verified Current User
Review Source

"Glad I found Hexnode before I got stated with someone else!"

What do you like best?

I find Hexnode to be more flexible in my account, fully cloud based. I find the price to value excellent and I can upgrade with no major hassle (it was a major ordeal to upgrade in another program I looked at). There staff is responsive and great help.

What do you dislike?

I would have liked to be able to limit or send warnings for too much data use. This isn't available yet for iOS devices where I think it is on other platforms.

Recommendations to others considering the product

I don't know if it's right for everybody but it's so much easier to set up than others it's absolutely worth a trial. The only limits to the trial are 15 devices and 30 days. By day 20 I purchased because I was happy and adding devices.

What business problems are you solving with the product? What benefits have you realized?

Faster setup, more control. I can see if someone turned off there passwords or even enforce that they can't. This secures company data particularly in Dropbox.

Hexnode MDM review by Sergio C.
Sergio C.
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Verified Current User
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"The best as far as i know"

What do you like best?

We needed a simple but powerful mdm able to kiosk multiple apps in a fleet of android devices.

We found in Hexnode the perfect product to deploy the solution, simple configuration yet powerful.

it supports a lot of different devices and probably we are going to expand the mdm solution to all our mobile devices.

What do you dislike?

it can get better in the licensing, maybe associate the license to a device group insted to the whole tenant is a better solution

Recommendations to others considering the product

Go for it, it's everything you need and the support is responsive and efficent

What business problems are you solving with the product? What benefits have you realized?

giving tablet to 350 retail shop can be a nightmare to handle for the IT Staff. with hexnode in kiosk mode we solved 90% of the possible problems just disabling many of the "nasty" options available.

Hexnode MDM review by John R.
John R.
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Verified Current User
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"Amazing power - amazingly simple"

What do you like best?

Quick to set up what you want the way you want it

What do you dislike?

Min license count of pricing is buried away - its 10 or 15 depending on choice of license

Recommendations to others considering the product

You cant go from trial to paid online. You have to have a quote sent - so dont leave it to late to the end of the trial period

What business problems are you solving with the product? What benefits have you realized?

I need a phone with just Calls, Texts, Photos, Email, Maps and a Time Sheet App

No Play Store. No facebook. No movies or other things to distract, burn data or break.

In 4 hours I had done that. And its been rock solid since.

In short - you can lock it down to just what the employee needs - be it a fitter, plumber, delivery driver, whatever and have a fully managed work issued phone without needing to buy a Samsung Knox or LG Safe phone.

It was perfect

Hexnode MDM review by Paul G.
Paul G.
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Verified Current User
Review Source

"Medical Office and Hexnode"

What do you like best?

The immediate follow-up I received which helped me utilize hexnode services to the fullest extent. The support from knowledgeable and supportive techs is a great complement to the platforms numerous features, they literally walk you through step by step. It's as though these techs are not satisfied until they have helped you solve each and every tech issue you have.

What do you dislike?

There is no reason to have this question associated with Hexnode.

Recommendations to others considering the product

Take your time ask plenty of questions, there is not a dumb question when it comes this platform.

What business problems are you solving with the product? What benefits have you realized?

I initially started with HeXnode for my android device management, (I have patients filling out surveys and needed to lock the device down). I am now going to utilize Hexnode to route remote osx devices through a VPN to ensure a secure connection is always uses when working with patient information.

Hexnode MDM review by Lemuel Dale D.
Lemuel Dale D.
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Verified Current User
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"Cost-effective yet Powerpacked MDM"

What do you like best?

It's not just the price that is worth saying, Hexnode offers what other high-cost MDM can. Deployment was a breeze where users are not all technically inclined. Working with their after sales support and technical people are also top-notched. They would definitely guide and help you on all things that is needed. Given that this is my first MDM solution that I have implemented, It was just a walk in the park. I would truly recommended Hexnode to others.

What do you dislike?

It needs the ability for the client to customize their dashboard. Currently the dashboard is a little plain especially for admins that needs to have every bit if information on the dashboard.

Recommendations to others considering the product

If you need a cost-effective solution for your Mobile Devices, Hexnode is the way to go

What business problems are you solving with the product? What benefits have you realized?

Device Inventory, Deployment and Management. Location tracking and device security

Hexnode MDM review by Amanda B.
Amanda B.
Validated Reviewer
Verified Current User
Review Source

"EPICALLY AMAZING SERVICE/PRODUCT"

What do you like best?

I love the customer service!!! Their reps (Jasper/Jerry) are truly amazing and helpful. They have not only helped me set everything up but taught me how. I'm super please with how the product is working and so are our Clients!!

What do you dislike?

There are no dislikes. This product and reps are absolutely on top of helping and assisting with any questions or concerns I had.

Recommendations to others considering the product

If your IT/PC savvy then this product will not be an issue!

What business problems are you solving with the product? What benefits have you realized?

We are able to have our Clients fill out digital paperwork with this app without worrying about them browing the internet or getting distracted on the tablets. This helps the flow with everything else we have digitally.

Hexnode MDM review by Administrator in Computer Software
Administrator in Computer Software
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Verified Current User
Review Source

"Perfect for startups"

What do you like best?

The best part is how easy is to setup, and of course customer support at you disposal

What do you dislike?

at this point, I would like to be able to customize the look and feel of the app installed on device maybe there is an option but didn't find that will be the only thing I would improve, but again this is just me

Recommendations to others considering the product

if you are a startup as we are and have the need or want to have custom android rom this is a great option to actually leverage Hexnode and focus on the real part of your business while keeping a great branding for your company I love the fact that my company look amazing in front of my customer base

What business problems are you solving with the product? What benefits have you realized?

At the begging, I was planning to create my own rom for android device, but at this early stage of my business make no sense to spend that time on that and better leverage this to Hexnode, I will handle device to the customer and they will look pretty much as I want so my branding increase

Hexnode MDM review by erin l.
erin l.
Validated Reviewer
Verified Current User
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"Mobile Device Management solutions and you "

What do you like best?

Manage your users, not devices makes life so much easier.

What do you dislike?

There is nothing to dislike about this service.

What business problems are you solving with the product? What benefits have you realized?

Sandboxing: Each app is embedded within a sandbox that limits its privileges and

capabilities to access or operate within protected parts of the OS.

Permissions: Apps that require certain access to resources in order to function must

request specific permissions from the user.

Signed code: Unless a device is jailbroken, only signed code can run on a device. This

is done to ensure all code running on a device has received final approval from Apple

and is safe to use.

Hexnode MDM review by Nate A.
Nate A.
Validated Reviewer
Review Source

"Great product, price, and service"

What do you like best?

We switched to Hexnode for the price, but I've been impressed by the simplicity and effectiveness of the platform. And the support is phenomenal - no phone trees or interminable holds, just helpful support staff up front and quick turnaround times when we have a problem.

What do you dislike?

Some newer features, like remote view, still have some kinks to work out. Most problems we've had, however, are quickly solved.

What business problems are you solving with the product? What benefits have you realized?

With Hexnode's kiosk mode and app whitelisting, we've gotten our data use under control and ensured that our devices are only being used for work purposes. Intuitive location history maps allow us to see where our tablets are deployed at a glance, helping us keep track of and recover devices. The attractive pricing saves us money, and the excellent phone and online support saves us time.

Hexnode MDM review by Daniel W.
Daniel W.
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Verified Current User
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"Excellent System and Support"

What do you like best?

The system is easy to use and the web admin interface is user friendly. Support is timely and very helpful.

What do you dislike?

Some features still missing, such as battery levels for mobiles.

Recommendations to others considering the product

Hexmode is more than worthy of consideration, particularly if you are looking for a company with prompt Australian support.

What business problems are you solving with the product? What benefits have you realized?

Hexnode has assisted in allowing the company to issue high end mobile phones to all sites and control the usage of them. It has decreased the unauthorised usage of the mobiles and restricted all non-essential apps. Hexnode ensures company apps & information is kept seperate to personal information on mobiles issued to managers.

Hexnode MDM review by Dalibor K.
Dalibor K.
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Verified Current User
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"Most compete and easiest to use MDM solution"

What do you like best?

It has support for all features you can think of and is easy to use. At least, easiest of all MDMs I tried (20+).

It supports AfW, mobile data caps, remote control, all OSes, etc.

What do you dislike?

Price is getting high on Ultimate versions.

Recommendations to others considering the product

Hexnode supports all possible feature, and I like that they work on enabling new features and are open to suggestions.

What business problems are you solving with the product? What benefits have you realized?

It allows to use android for work for fast setup, and kiosk mode which allows to select only whitelisted apps and lock down settings. Also, mobile data caps and remote control are useful features.

Hexnode MDM review by Mohamed Yahia A.
Mohamed Yahia A.
Validated Reviewer
Verified Current User
Review Source

"Location History"

What do you like best?

The technical support very careful about my issues, and they solve all of the issues that I face to reach to the optimum use of all Hexnode features.

What do you dislike?

The Notification area doesn't show all of the statuses that I want, I have to navigate inside every device to know Info like the status of GPS reachable or not. But I'm sure they are working on it and soonest it will be better ...

Recommendations to others considering the product

Check the type of devices and use the vendors that the team of Hexnode are recommending it.

What business problems are you solving with the product? What benefits have you realized?

By Using hexnode I can trace the mobile devices with awesome reporting for the history of tracing records.

Hexnode MDM review by Kevin P.
Kevin P.
Validated Reviewer
Verified Current User
Review Source

"Customizable MDM with lots of documentation"

What do you like best?

The documentation is very clear and helpful.

The portal is user friendly and contains lots of valuable options.

Customer service called and helped with setup.

REST API easy to use

What do you dislike?

The signup process took over a day. IT support was slow in resolving issues.

REST API throws HTTP 500 Errors on occasion.

Recommendations to others considering the product

Contact support over the phone.

What business problems are you solving with the product? What benefits have you realized?

Silent installs of apps on Android and iOS devices. Programmatic searching and installing of apps from the Google play store as well as apple app store.

Hexnode MDM review by Administrator in Computer Hardware
Administrator in Computer Hardware
Validated Reviewer
Verified Current User
Review Source

"Great functionality and customer support "

What do you like best?

One of the best things about Hexnode MDM is the ability to remotely install our company’s private app and being able to keep track of our mobile equipment. Another great thing about Hexnode MDM is there customer service they have managed to help me in tight situations and with a very short timeline it truly surprised me how good they are.

What do you dislike?

One of there biggest flaws in my eyes is the amount of time it takes to enroll a device. It’s integration with apple products is still not the best. And the matter of disenrolling devices and deleting users needs a bit of refining.

What business problems are you solving with the product? What benefits have you realized?

The main business problem we are solving with Hexnode MDM is remotely installing our company’s private app and the ability to track our mobile equipment

Hexnode MDM review by Sherry E.
Sherry E.
Validated Reviewer
Review Source

"I finally found the tool to track our iphones and iPads!"

What do you like best?

Our company had previously set up apple ids for all of our employees. Setting up a new employee was very time consuming and arduous. I now can set up a new employee very quickly using Hexnode. I love the fact that I can track an ipad or iphone location and put it in lost mode if needed. I have already had to do that once and we have only been set up for a month. Our big book of user names and passwords and processes and policies is going in the garbage now! Tech support has been great at helping me through our unique challenges and have helped me to set up our company calendar on everyone's phone as well as all of our company google contacts. I think the prompt support I have received while learning the product has been the best feature.

What do you dislike?

One feature I wish was available is the ability to delete email from server when removed from inbox. That seems to be one of the only things I have to go onto the ipad or iphone to tweak after setting up a new device.

Recommendations to others considering the product

I had to rate the ease of setup halfway between painful and delightful but will admit that this is my first time working with Mobile Device Management and everything about it was new to me. Their tech support helped walk me through anything I struggled with and I feel pretty confident now.

What business problems are you solving with the product? What benefits have you realized?

The biggest problem is the administrative cost of managing the devices and passwords, but the gps tracking was a great benefit for our company.

Hexnode MDM review by Connor M.
Connor M.
Validated Reviewer
Review Source

"Very Easy To Use!"

What do you like best?

Much simpler to use than other MDM solutions I have been testing.

Wide variety of controls for android and iOS devices

Automatic WIFi provisioning can allow for SSID with spaces, which Knox does not allow for

What do you dislike?

Subscription pricing model - however i know this is now the norm

When configuring a policy, i can't save the policy if i have clicked into a section that i don'd wish to configure

Recommendations to others considering the product

Far simpler to set up and administer than IBM / MobileIron / Knox

What business problems are you solving with the product? What benefits have you realized?

securing and tracking company issued Phones and tablets running iOS and Android as well as the possibility of adding Widnows and MacOS devices to this later in the future

Hexnode MDM review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Feature Rich with Fantastic Support!"

What do you like best?

The support team has not only been consistently available and quick to respond but they offer a variety of communication: chat (my most common method), WebEx, call. When they cannot resolve an issue via support they have updated the app in a timely manner. Really a great team!

What do you dislike?

I have a handful of requests that they are aware of and have indicated that most (if not all) will be included in an update. Not really a complaint.

Recommendations to others considering the product

Look into what devices support what features. The device I chose to deploy works well but does not have some features that others do.

What business problems are you solving with the product? What benefits have you realized?

I need to manage 40+ phones at a large dealership. They have needed to be remotely disabled, located, updated, and Hexnode has delivered.

Hexnode MDM review by Fernando V.
Fernando V.
Validated Reviewer
Verified Current User
Review Source

"Delivered as Promised"

What do you like best?

Simple user interface makes it easy to manage our tablet inventory. Ability to create device groups for each jurisdiction and able to apply multiple policies per device group

What do you dislike?

Nothing stands out. Look forward to the bulk delete of apps across devices.

Recommendations to others considering the product

Take the time to learn the User interface. Don't waste time if you run into any difficulties. The tech team is excellent

What business problems are you solving with the product? What benefits have you realized?

Our company provides a on-scene picture taking tool for law enforcement. This tool allows us to customize a solution for each jurisdiction while guaranteeing a tamper proof device that secures confidential data and images.

Hexnode MDM review by Andrea A.
Andrea A.
Validated Reviewer
Verified Current User
Review Source

"Simple yet powerful"

What do you like best?

I tryed many MDM solution but Hexnode is the most complete solution for our use case (remotely control tablet in kiosk mode). I set up the first policy in half an hour and without any hassle.

What do you dislike?

Until now I have not had anything bad to say yet!

What business problems are you solving with the product? What benefits have you realized?

Remote view it's a very useful feature that we were searching for a long time! Also the possibility to restart non-rooted Android devices is great.

Hexnode MDM review by Gautham C.
Gautham C.
Validated Reviewer
Verified Current User
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"An MDM platform with low maintenance/support cost and deep integration"

What do you like best?

Extremely friendly GUI making fast and seamless addition of new devices possible. Also, with a small team, they are doing a great and efficient job in providing support/

What do you dislike?

I heard that it doesn't capture the error logs. If it is fixed then there are no dislikes!

Recommendations to others considering the product

NA

What business problems are you solving with the product? What benefits have you realized?

I can easily control all the 15 devices in my company. We tried Manage engine's MDM first however, I feel this is more user-friendly and serves the purpose better.

Hexnode MDM review by MF H.
MF H.
Validated Reviewer
Verified Current User
Review Source

"cheapest, sufficent features, excellent support"

What do you like best?

cheapest in its class compared to other competitors with feature which already accommodate all our needs

What do you dislike?

because we use not-so-popular brand of mobile phone, some features not working well and verified as bugs by its support

Recommendations to others considering the product

just go for it if you are new to mdm tech. and you can learn all what mdm can do with this

What business problems are you solving with the product? What benefits have you realized?

we use hexnode to protect our assets in this case mobile phone for all usages except work

Hexnode MDM review by Kim S.
Kim S.
Validated Reviewer
Verified Current User
Review Source

"Hexnode MDM"

What do you like best?

I searched for a while for a mobile device management program for our company.

I had tried another company but was unhappy with the lack of customer service. I've been so pleased with Hexnode's customer service. Their site is user friendly. Randy at Hexnode has helped me out tremendously to get our devices installed on their portal. I highly recommend them for your MDM needs.

What do you dislike?

Easier way to install phones on the system.

Recommendations to others considering the product

Highly recommend.

What business problems are you solving with the product? What benefits have you realized?

They are a mobile device management company.

Hexnode MDM review by David T.
David T.
Validated Reviewer
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"Awesome support during trial of Hexnode MDM"

What do you like best?

Support and responsiveness. But the software itself seems to have all the needed functionality too.

What do you dislike?

So far only thing I found was a little bit cumbersome to setup when connecting to the Apple business site, but that probably would be with any platform.

Recommendations to others considering the product

Certainly looks like one of the better options. I have reviewed several before choosing Hexnode.

What business problems are you solving with the product? What benefits have you realized?

Managing iOS devices given out to employees. Sometimes when they leave we don't have all login/PIN info. So we hope to keep tighter control of the devices as well as easier reset/wipe capability.

Hexnode MDM review by Andrew R.
Andrew R.
Validated Reviewer
Verified Current User
Review Source

"Evaluating a leading MDM Solution"

What do you like best?

So far the ease of use and the features put it as a top contender in the MDM space.

What do you dislike?

Since I'm new to MDMs and this platform it seems daunting.

Recommendations to others considering the product

It seems like a much more cost effective solution for a total MDM platform than just Jamf.

What business problems are you solving with the product? What benefits have you realized?

Manage a fleet of developer devices and developer laptops.

Hexnode MDM review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Review Source

"Highly recommend Hexnode MDM"

What do you like best?

Easy installation and intuitive dashboard. Managing multiple devices from a central console is exactly what we needed. Features usually reserved for IOS devices are available on the Android platform through Hexnode MDM. Being able to remotely managing applications and security polices is worth the price point.

What do you dislike?

It would save time if you were able to create a kiosk policy based on the apps that were already installed. Having to start clean is a little time consuming. The messaging from dashboard to device is not that intuitive.

What business problems are you solving with the product? What benefits have you realized?

Easy installation and intuitive dashboard. Managing multiple devices from a central console is exactly what we needed. Features usually reserved for IOS devices are available on the Android platform through Hexnode MDM. Being able to remotely managing applications and security polices is worth the price point.

Hexnode MDM review by Tracy N.
Tracy N.
Validated Reviewer
Verified Current User
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"Has been a great experience so far"

What do you like best?

The software implementation was tremendously easy. Needed very little support in the setup process. The day to day management of the devices has been just as simple as the implementation was. Also when needed the support has been great to work with.

What do you dislike?

Wished that every user did not have to have an email

Recommendations to others considering the product

Compare cost. Hexnode is a better bargain when you compare apples to apples.

What business problems are you solving with the product? What benefits have you realized?

Mobile Management and Security

Hexnode MDM review by Administrator
Administrator
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Verified Current User
Review Source

"Hexnode Experience "

What do you like best?

The support behind the software. The ease of set up and implementation.

What do you dislike?

The tracking module could be a little more robust and easier to digest. It's still far better than the other MDMs I've used.

Recommendations to others considering the product

Just try the free 30 day trial. You will only need a week to realize they are were its at.

What business problems are you solving with the product? What benefits have you realized?

Managing devices across a few states. I have roughly 100 iOS devices in the field and I am able to keep control them, push updates, fix issues remotely, and find were or crew is working.

Hexnode MDM review by Peter K.
Peter K.
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Verified Current User
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"Hexnode MDM "

What do you like best?

Easy of enrollment and ease with which iPhone can be configured.

What do you dislike?

Didn't know that iPhones need to be supervised before apps can be pushed without needing an iTunes account.

What business problems are you solving with the product? What benefits have you realized?

Deploying apps on multiple devices and setting device restrictions based on who would be using them.

Hexnode MDM review by Joshua H.
Joshua H.
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Verified Current User
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"Amazing support makes this product worth your money."

What do you like best?

We have a weird use case, and Hexnode have stepped up quickly and regularly, even when we werent paying, to go the extra mile in order to debug and resolve our issues.

What do you dislike?

The admin panel feels a bit beta, i'm sure that will get better with time.

What business problems are you solving with the product? What benefits have you realized?

We use this software to deploy, manage and lock down tablet kiosks.

Hexnode MDM review by Shawn E.
Shawn E.
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Verified Current User
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"Great Software with Great Feature Set"

What do you like best?

Support is always there, and available at your finger tips.

What do you dislike?

Still a new software, so there were some minor bug, but they have fixed all of them in a matter of days.

What business problems are you solving with the product? What benefits have you realized?

Managing all of the Company Iphones, at a low cost.

Hexnode MDM review by User
User
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"Straightforward"

What do you like best?

Simple dashboard and functions organization. Everything is easy to find and to apply.

What do you dislike?

Nothing in particular. Just a couple of small bugs quickly solved by the team.

Recommendations to others considering the product

Just have a look yourself, it will take a small amount of time to understand how to use and how much it can be helpful to your enterprise.

What business problems are you solving with the product? What benefits have you realized?

Getting shared devices set up simpler and faster, having pre-built "packages" to quickly get the devices ready to use for employees.

Hexnode MDM review by Administrator
Administrator
Validated Reviewer
Review Source

"Simple with good customer service"

What do you like best?

The user interface is very straight forward and easy to use. It has the function to remote into devices which has come in handy that other MDM's don't have. They also have good customer service and answer questions pretty quickly.

What do you dislike?

In the main screen of the desktop management site it tells you how many devices are compliant or in kiosk but doesn't tell you which of the devices are non compliant or out of kiosk mode. It also doesn't allow you any customization which would be handy as well.

What business problems are you solving with the product? What benefits have you realized?

Allowed people to access applications on the go when they would regularly have had to be at a computer.

Hexnode MDM review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Feature filled with excellent support."

What do you like best?

Amazingly helpful and responsive phone support.

What do you dislike?

Not much, but I have thought of a few features which would be nice that haven't been implemented yet. I was told that some of these things are already in development.

What business problems are you solving with the product? What benefits have you realized?

We're developing a network of standalone tablet-based kiosks running a dedicated application. So far, Hexnode has been all we could ask for and more from a management system.

Hexnode MDM review by pattriel t.
pattriel t.
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"Best MDM Hands Down!"

What do you like best?

Excellent customer support, price point hard to beat

What do you dislike?

Nothing at the moment, i believe this program was made for us

What business problems are you solving with the product? What benefits have you realized?

Our church has a lot of ipads for check-in stations and for our private school. Attempting to manage all of them one by one was impossible. Hexnode MDM allows me to focus more of my time on educating the students instead of trying to deploy a new app on multiple devices each day.

Hexnode MDM review by Joe H.
Joe H.
Validated Reviewer
Review Source

"Finishing Trial- Looking to Subscribe"

What do you like best?

I have experience with many MDMs and Hexnode offers the most control and features by far. Location tracking, OS updates, and forced restarts to name a few.

What do you dislike?

There are more permissions required on the device than other MDMs require.

What business problems are you solving with the product? What benefits have you realized?

We are able to track and control company iPads from a central office with employees states away.

Hexnode MDM review by Administrator in Consumer Services
Administrator in Consumer Services
Validated Reviewer
Verified Current User
Review Source

"Best MDM I've found"

What do you like best?

This is by far the best MDM I've put my hands on. The flexibility and simplistic interface is top notch.

What do you dislike?

I haven't put my finger on anything I necessarily dislike as of yet.

What business problems are you solving with the product? What benefits have you realized?

We are able to control data usage for company owned phones & also group together locations of our techs.

Hexnode MDM review by Jon C.
Jon C.
Validated Reviewer
Review Source

"Highly recommended"

What do you like best?

Super easy to use, very functional, layout easy to understand.

What do you dislike?

I just haven't had time to use it or other MDM's enough to form an opinion on this one.

What business problems are you solving with the product? What benefits have you realized?

Deployment in the special education environment which operates a bit differently from the Gen Ed environment.

Hexnode MDM review by Administrator
Administrator
Validated Reviewer
Review Source

"Pure Excellence"

What do you like best?

The service I received from the start / Ease of use

What do you dislike?

I would like to see more "how to" videos. The one that I saw was great... need more please!

Recommendations to others considering the product

Be available and have time to take a call, have your devices with you and fully charged, thank the customer service rep and have a great day!

What business problems are you solving with the product? What benefits have you realized?

The customer we support will need an EASY and RELIABLE way to secure Android and iOS devices.

Hexnode MDM review by Jon F.
Jon F.
Validated Reviewer
Review Source

"Great Interface and Features"

What do you like best?

The smooth interface is a huge draw when compared to others.

What do you dislike?

Too many alerts thatjust seem to need to slow down.

What business problems are you solving with the product? What benefits have you realized?

We are using it as a MDM for our remote workers.

Hexnode MDM review by Administrator
Administrator
Validated Reviewer
Review Source

"One of the best apps for remote managemanet"

What do you like best?

The possibility of the remote administration of android devices with remote reboots is really great, really good support.

What do you dislike?

Lack of 3g/4g LTE switching mode which should be an option as same as wifi and VPN, not too user-friendly but can life with this.

Recommendations to others considering the product

Just try and you would love it!

What business problems are you solving with the product? What benefits have you realized?

Remote management of terminals for stuff, managing devices and software.

Hexnode MDM review by Administrator
Administrator
Validated Reviewer
Review Source

"Hexnode MDM"

What do you like best?

The overall product was great from the start. Their support has been very responsive each time I have reached out to them. In addition the pricing makes their product very competitive also.

What do you dislike?

It would be great to have some sort of mailing list that notifies you of needed software/application upgrades/updates.

What business problems are you solving with the product? What benefits have you realized?

The ability to effectively manage our companies mobile devices with easy effort.

Hexnode MDM review by Administrator
Administrator
Validated Reviewer
Review Source

"Full Featured but Clunky"

What do you like best?

I like the handoffs with Apple DEP is seems to be pretty effective.

What do you dislike?

I think the interface is clunky. It is not easy to do team management with your deployment staff.

Recommendations to others considering the product

It is cost effective on a per unit basis.

What business problems are you solving with the product? What benefits have you realized?

We are using Hexnode to manage our Kiosk fleet.

Hexnode MDM review by Administrator
Administrator
Validated Reviewer
Review Source

"Very helpful support staff"

What do you like best?

Their support staff is always accountable and quick to reply

What do you dislike?

We have had a handful of bugs/issues arise that required troubleshooting, however they have all been addressed promptly

What business problems are you solving with the product? What benefits have you realized?

The ability to manage all of our remote devices and keep our apps updated has been very beneficial to us.

Hexnode MDM review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Review Source

"A smooth user experience from start to finish"

What do you like best?

Creation of policies and onward managing of them

What do you dislike?

seeing what settings affect others and managing them

What business problems are you solving with the product? What benefits have you realized?

Remote assistance and support of customers

Kate from G2 Crowd

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* We monitor all Hexnode MDM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.