Hippo CMMS Reviews

Great value for a CMMS software. Flexible enough to do what we need to do. Easy for my team to use.

Better mobile app would be nice. Also, easier way to see history of work orders for a specific location would be helpful.

Take it for a test drive. Works great for my needs and I recommend it to lots of folks. Just have to use it a little to see if it will do everything you need it to do.

Streamlined our work order process. Allows for reporting on recurring issues. Provides feedback for requestor once work has been completed.

Ease of submissions for work orders by requesters. Tracking progress of work orders. Pulling history reports via locations. Having a single means of work order substitutions, with gathering information via fields required by the form.

No mobile app. And unable to input times for reoccurring tasks, or give time frames to auto generated items. Not currently able to have a work request span facilities. Not currently able to implement a "facilities scheduler" type of interface, have been told it is in the pipeline.

The more information, locations, vendors, equipment; you are able to put into the system the more useful the system will fit your needs.

Better able to manage how requests are submitted, and the information needed, by requiring fields to be filled. Better tracking of man hours, and submission history, via location or requester. Has drastically reduced the amount of word of mouth, work order requests.

We have benefited by haveing better accountability of submitted requests, able to accomplish more work completed, by better planing and scheduling of repairs. As well as tracking history of repairs to specific equipment; and defining specific locations of repairs needed.

The best thing about Hippo is being able to track daily jobs, monthly breakdown with reports, picture attachments on jobs inserted into the system

Sometimes it can be a bit slow at times but that can be in with phone signal dropping, on the reports if a person closes a job in someone’s name it comes up on the reports that the person that closed it done the job

It’s a brilliant way of tracking jobs that have been completed, then scheduling in bigger jobs & keeping track of hours & costs

Easy to use for technician and service manager. Great inventory and asset tracking

Setting up new user permissions can sometimes be difficult.

Great product, support, and ease of use compared to other CMMS software

Tracking inventory was a manual task on a weekly basis, now as parts are used they are automatically tracked. Keeping track of work orders we were using an excel based product and was easy to miss a work order.

Tons of features, awesome customer service, and a price that's hard to beat.

the time it takes to onboard your staff and team can be a bit challenging.

Whether you're a large cooperation with multiple locations or a small individual facility, Hippo is a great choice.

Before we got Hippo, we were using post-it notes and emails to communicate maintenance issues. We had no preventative maintenance schedule whatsoever. With Hippo, my team can effectively accomplish tasks, the staff and communicate easily any maintenance issues, and we have a great PM schedule.

Easy to use interface. I like the different options: dashboard, list, etc.

Poor mobile support. It would be really nice to be able to walk around the restaurant with a mobile device.

Its a great way to record all your work orders.

It's nice to have a consistent way to communicate facilities needs.