What do you like best?
The GUI and workflows are very smart. Hiptest is very easy to use and to integrate into an existing continuous integration. It fits well for manual testing as well, but clearly oriented for automation.
The native management of BDD and gherkins syntax bring clean and rational scenario. The usage of action words allows to standardize the wording and to ease automation and maintenance.
The plugin for Jira is very usefull. It provides a direct view within Jira on the test status coverage and status.
What do you dislike?
The reporting part can be destabilising, if you use it for manual execution. You should not expect too much measures on test progress, assignment and so on. But anyway, think automation and it's no more a problem.
I think that's the only part I dislike...
What business problems are you solving with the product? What benefits have you realized?
We are system integrator, software editor and devices designer.
Hiptest allows us to have a smart testing framework and to develop in BDD mode at scale. We can share a common business langage with our teams and customers to develop new features. Hiptest allows us to manage living specification and testing at the same place.