From an business owner's perspective, the service was more or less a waste of time and money. They set everything up and then get more out of you through "boosts." Most of the candidates are either unqualified or do not respond to their system and take more time than a more "traditional" process. My situation required 6 full time employees and after spending a few thousand dollars, I managed to only get one part-time employee who ended up leaving anyway after the summer to go attend college (leaving me with thousands spent and absolutely nothing to show for it at the end of a 12 month term). Anyway, I filled my employee gaps through another means and initiated canceling my subscription 2 months prior to the "new term." However, my card was still charged and they are making it difficult in refunding the money (to say the least). At a minimum, I recommend previous customers block this merchant on their card so at least hierology won't be capable of blindsiding you later on (I have started the dispute process with my lender). Not to mention poor customer service - slow to respond (I have a program in my email system that informs me, in real-time, when emails are opened) and in some cases showing a complete lack of attention to detail, calling me by some other person's name after I've corrected them - on more than one occasion.