What do you like best?
The results of having organized financial data/ROI insights.
What do you dislike?
User experience, inability to customize hierarchy naming convention, too many clicks to do simple tasks, like adding a line item. The layout is confusing. Adding tactics and line items for each individual piece of content we outsource takes hours of my time. Our integration with Salesforce is not real time - it takes 24 hours to sync, which causes major delays in our ability to add tactics and line items to Hive9, which then delays our ability to even request POs in a completely different system. Hive9 also has a long load/update delay when making changes.
Recommendations to others considering the product
I'd wait until Hive9 works out their usability kinks/improves their UX.
What business problems are you solving with the product? What benefits have you realized?
Trying to get better insights into how much money we spend producing and promoting marketing assets. So far, (after about 1 year of use) I've never seen any reports or data of that nature. We are still working on getting organized.