4.6 out of 5 stars

Hivy is a cloud-based app for office management that enables team to request anything needed to work efficiently and be happy in the workplace!

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Hivy Features

Incident Management
Automate Ticket Routing

Routes tickets automatically to the appropriate user.

Not enough data available

Ticket Prioritization

Prioritizes tickets based on factors configured by the user.

(Based on 6 reviews)
Ticket Notifications

Notifies the IT team when a ticket needs action.

(Based on 6 reviews)
Knowledge Base

Provides a forum for answers to common questions.

(Based on 5 reviews)
Knowledge Base/Ticket Integration

Integrates knowledge base articles into a ticket.

(Based on 5 reviews)

Displays important metrics relating to performance.

(Based on 6 reviews)
Time Tracking

Tracks time worked on a ticket.

Not enough data available


Provides surveys to measure employee satisfaction.

Not enough data available

Access & Usability

Enables access to service desk features via mobile device.

Not enough data available

Self Service

Enables employees to view the status of their tickets.

(Based on 6 reviews)
Active Directory

Provides a directory of all users within an organization.

Not enough data available

Multi-Channel Access

Enables access to service desk features through multiple channels such as email, phone, or the portal.

Not enough data available