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Hoopla Reviews & Product Details


What is Hoopla?

Hoopla’s motivational software combines modern game mechanics, data analytics and broadcast-quality video in a powerfully simple application that makes it easy for managers to motivate team performance and score more wins. Using Hoopla, managers can quickly create contests, competitions, and leaderboards around any CRM metric, and broadcast live performance updates to TV, web and mobile screens throughout the company. Hoopla’s dynamic, live video broadcasts engage the entire company in an exciting, play-to-win culture that delivers measurable gains in team productivity and performance.

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Hoopla Profile Details

Hoopla Profile Details

Provided by:

Provided by:
Dariel LeBoeuf

Website
www.hoopla.net
Languages Supported
English, Spanish
Vendor
Hoopla
Company Website
Year Founded
2010
HQ Location
San Jose, CA
Phone
888-748-1960
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
24
Twitter
@hooplasoftware
Twitter Followers
2,216
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Customers Using Hoopla

LinkedIn
New Relic
Box
Zillow
Marketo
Signpost
Radius Intelligence
Act-On Software
Voices.com
GM Financial Careers
Glassdoor
ConnectAndSell

Hoopla Reviews

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Hoopla review by Zach P.
Director of Sales Recruitment
Staffing and Recruiting
Mid-Market
(51-200 employees)
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"Easy Engagement "

What do you like best?

Hoopla allows you to celebrate victories publicly amongst the team. Naturally, it also creates a competitive atmosphere. Sales reps always know where they stand on the leaderboards and how far they are from increasing their company/team ranking. These are all valuable tools a leader and team can use to pump up a sales floor and create natural flow and energy.

What do you dislike?

Lag between Hoopla and our CRM (Salesforce).

Recommendations to others considering the product

Want an easy way to motivate the team? Use Hoopla.

What business problems are you solving with the product? What benefits have you realized?

Managing a stagnant floor is the natural pain point of a sales organization. Hoopla allows you to create and maintain a positive/competitive business sales floor. New/Junior reps are hungry for the opportunity to see their name flash across every Hoopla platform across the company. They are able to choose their "victory song" and "video" which makes their first win that much more desirable. Our team is motivated by recognition. Hoopla is an easy solution that every team member enjoys and allows them to compare themselves to top people in the organization.

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Hoopla review by Mike E.
Account Executive
Computer Software
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"Hooplah Keeps the Sales Floor Buzzing"

What do you like best?

I love how you can have a song attached to a closed deal, or opportunity created, and it's super easy to update so you can let your colleagues know who's closing or building business.

What do you dislike?

Not too much to dislike since I am just a basic user, but I hate it when our TV attached to the Hooplah notifications is turned off or muted by mistake and everyone missed your announcement. so not a Hoopla issue.

Recommendations to others considering the product

Great way to keep sales engaged and since most reps love competition you have tons of leaderboards, and you can even challenge a colleague in a daily or weekly contest built around Sales generating activities, or revenue closed etc.

What business problems are you solving with the product? What benefits have you realized?

Hooplah helps keep our sales floor Energized. Salespeople love competition, and recognition and hooplah can provide both. Keeps them engaged in promoting healthy competition that is focused on sales generating activiites. Whether it is closing deals, booking appointments, or building pipleline. Hooplah will track and recognize anyone

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Hoopla review by Jesse V.
VP of Sales
Small-Business
(11-50 employees)
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"Hype up your Sales Team's Performance!"

What do you like best?

Hoopla is an all around system that allows you to encourage your sales team in a friendly competition towards closing more sales. They offer everything from leaderboards, contest and a way to see growth in your sales team to becoming stronger closers.

What do you dislike?

There is little to dislike, they offer everything from having your team becoming fully engaged into the sales cycle and actually enjoying work.

Recommendations to others considering the product

When deciding whether to go with a sales gamification system or using the basic white boards to shows results, we thought to focus our culture around our sales and encourage our team to close deals. We have not look back on this investment and we have saw results improve dramatically when we implemented Hoopla

What business problems are you solving with the product? What benefits have you realized?

With Hoola, we are able to create a culture in our company that encourages our sales reps to want to be the best, from handing out rewards to the highest sales for the day to giving out a badge title that makes them aware of their achievement. It also helps out because we're able to track their performance data and see how each person grows as a rep.

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Hoopla review by Chun W.
Sales Director
Mid-Market
(51-200 employees)
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"Simple to manage"

What do you like best?

Very easy and direct software, it helps to oversee the performance from my team member. We save a lot of time on weekly meetings. The best thing is, you can customize the challenge by different member and set the incentive for each of them. I would say we like it quite a lot, it does do the work and help us to manage the team better. Highly recommend.

What do you dislike?

It doesn not compatible with some of our platform. So we will have to be back and force to check data. It doesn't work well with all the browser, some of our team members did complain about it. Imagine it, if the software crash a few times during the work. I guess this is the main thing they can improve.

Recommendations to others considering the product

Direct and easy to use. I'd recommend it to anyone who need help to manage their team better.

It will defintely increase the efficiency and performance. Learning cycle is short, so it's not going to take too much time to switch. But make sure you have compatible platform with them and browser compatibility before purchase it.

What business problems are you solving with the product? What benefits have you realized?

1- Help to manage and encourage team member and save time in weekly meetings.

2- Very easy to install and set up, save our time in the learning cycle

3- It triggered the incentive automatically, so in case the managers are busy, the team members won't feel like they are not important.

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Hoopla review by Mark A.
Global Account Executive
Computer Software
Mid-Market
(201-500 employees)
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"Great for company culture and driving revenue! Must have for successful sales teams!"

What do you like best?

You can set specific targets for each business group within your organization to share their successes especially when you don't know their KPIs.

Sharing company wins and personal wins are more fun. Each employee has their own song and GIF so it creates a fun and employee engaged culture.

What do you dislike?

Hoopla could be better at displaying other key stakeholders involved in closing the deal. In terms of UX/UI I don't use it on the back end, but I've heard the initial configuration to support the KPIs you want to track can be confusing to a novice level user

Recommendations to others considering the product

Use it to drive revenue within your organization!

What business problems are you solving with the product? What benefits have you realized?

Providing transparency to the organization on other departments KPIs and when they have acheived success.

Benefits have really improved employee culture and employee recognition.

Personal benefits have been around trying to be number one on the sales board.

Really trying to improve employee culture and competition creates a win-win scenario

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Hoopla review by Julienne C.
Sales Representative
Information Technology and Services
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"Fun and effective when used"

What do you like best?

Personalization of the product and healthy competition through gamification of the tool. Nice to have attention-grabbing sounds to recognize winners of certain metrics throughout the day.

Felt like it was effective for the team and a great way to have your current rank in front of you at all times.

What do you dislike?

It got a bit repetitive, so the initial effect started to wear off after a period of time. Possibly a suggestion of new and exciting ways to engage the team would be helpful

What business problems are you solving with the product? What benefits have you realized?

Making a sales environment fun and exciting by using personal recognition as a tool to boost morale and production

Reps have pointed to the board on many occasions for bragging rights on their rank. This definitely made the environment more fun and exciting throughout the day. While managing, many would point to the board since they were proud of their standings and hard work!

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Hoopla review by Janie F.
Sales Executive
Mid-Market
(201-500 employees)
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"Hoopla is great for team engagement & motivation!"

What do you like best?

We have offices across three states, the ability to see stats at any given time is great. It really gets our sales force going, especially when a lot of people are closing deals!

What do you dislike?

There's nothing I dislike about Hoopla, it's really easy to use and it provided a ton of motivation on our floor. Sometimes its glitchy, over the year... we've encountered maybe a handful of days it was in a lag or backed up.

Recommendations to others considering the product

Definitely recommend for any sales floor

What business problems are you solving with the product? What benefits have you realized?

Motivation, Stats, Challenges. It's the perfect tool to keep all of our offices in the loop with all the different incentives, contests and sales stats.

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Hoopla review by User
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"A fun way to show sales metrics for the day/week, but not a crucial software for us. "

What do you like best?

There are a lot of great features that Hoopla has such as unique song identification for approved opportunities, charts showing our progress throughout the day, week, and month on specific metrics, and leaderboards that add for fun competition.

What do you dislike?

More often than not our salesforce platform and the Hoopla platform will not sync or there will be some disconnect between the two platforms that will bring over inaccurate data, however it could be a user error on our end. Although it is fun to see how everyone is performing, I don't believe our team sees Hoopla as a critical platform for driving competition within the team. We can quickly and easily see dashboards directly in our CRM, Salesforce.

What business problems are you solving with the product? What benefits have you realized?

I know our management purchased the Hoopla platform to add a gamification and accountability aspect for our sales development team, however, I feel that a lot of the times we will just turn to Salesforce for those numbers.

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Hoopla review by Lee M B.
Practice Lead & Salesforce Certified Professional
Information Technology and Services
Small-Business
(2-10 employees)
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"The Best Gamification Platform On The Market!"

What do you like best?

I love the fact that Hoopla offers instant recognition for Sales people, motivating them to push themselves harder and further.

What do you dislike?

There is genuinely nothing I dislike about Hoopla. I have used many different gasification platforms and Hoopla stands head and shoulders above the rest!

Recommendations to others considering the product

Trial it. You will soon see for yourself the value it brings to your sales function. It is so easy to use and administer and really motivates your sales teams with instant recognition.

Please speak to Hoopla to view my case study for more great information.

What business problems are you solving with the product? What benefits have you realized?

Motivating sales teams at my previous company was hard. They were hitting the phones and getting nowhere fast. Then, with the introduction of Hoopla alongside new sales practices, they were instantly motivated. Being able to see their faces next to a newly closed sale with their song of choice was invaluable.

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Hoopla review by Chris S.
Sr. Account Executive, Team Lead
Marketing and Advertising
Mid-Market
(201-500 employees)
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"Hoopla is a fun way to keep sales less stressful"

What do you like best?

Its a simple thing but having your song go off after a deal is a simple thing but its fun and makes sure i dont miss seeing what other clients we have brought on that i can use for name dropping.

What do you dislike?

There was one time something happened and we had to re upload our songs. If they had some way to link and search within a datbase for a hoopla clip to use would be cool.

What business problems are you solving with the product? What benefits have you realized?

Solving a morale problem by keeping everyone excited when deals come in. Also having the scrolling screens that show fun videos or other rankings is cool. I think it's important to have a good admin and luckily we have a great one that makes the hoopla content fun.

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Hoopla review by Jason F.
Territory Development Representative
Computer Software
Mid-Market
(501-1000 employees)
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"Does what it's supposed to"

What do you like best?

Hooplah is very simple to set up. And administer, which makes sense because it serves a simple purpose. The GUI is clean and easy to work with.

What do you dislike?

Some of the more intricate configurations (channel feed, sounds) can be tricky to manipulate. Overall there isn't much to complain about.

Recommendations to others considering the product

Consider your sales members' behavioral profile before purchasing hoopla or a similar solution. Some people don't respond well to this kind of reinforcement.

What business problems are you solving with the product? What benefits have you realized?

We use hoopla for visibility and for behavioral reinforcement.

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Hoopla review by User
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"Fun tool with a lot of customization"

What do you like best?

We use Hoopla on our Sales Development team. It's a great tool to have a visual at all times for the team on things like leader boards, daily, monthly and yearly activity for the team. We post photos of the team and play songs when we log certain things into Salesforce. It's really fun and interactive!

What do you dislike?

Although most things are great, Hoopla seems to have some technical difficulties sometimes. Sometimes it can not connect to the computer, certain songs won't plat, etc. Other than the few bugs, there aren't many other problems.

Recommendations to others considering the product

Make sure to take advantage of all that Hoopla has to offer! When we were first using it we didn't know that it could do a lot more than we had originally thought. Now we have a lot more pictures, statistics, etc. that make it a lot more valuable and fun!

What business problems are you solving with the product? What benefits have you realized?

It is mostly to unify our team. It brings our team together and keeps everyone informed of the goals and how we're performing against them and also who is at the top of the leader board and how you are performing against the team.

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Hoopla review by User
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"Provides recognition in a non-braggy way! "

What do you like best?

I like that I don't have to send out a win announcement or call attention to myself when I close a sale, but rather this provides the recognition automatically. It also really helps us celebrate those daily wins for the team. When we're on fire and the Hoopla is going off, it fires everyone up!

What do you dislike?

At times it can be a bit distracting if you're on a call and the TV fires up win music. I'm sure this is configurable within the platform, but it would be nice if the win announcements were related to significant events and not "mile markets" so to speak.

Recommendations to others considering the product

Whether your sales team is big or small, this is a good product to get your guys/gals pumped up!

What business problems are you solving with the product? What benefits have you realized?

It almost provides each rep with a greater sense of accountability. If you see many of your friends and colleagues on the hoopla, you're more apt to want to be up there yourself so you work harder

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Hoopla review by Rebecca W.
Senior VP
Marketing and Advertising
Small-Business
(2-10 employees)
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"Hoopla makes lead tracking easy and simple!"

What do you like best?

Hoopla keeps employees engaged. They offer a countdown clock, sales contests, leaderboards, and sales gamification capabilities.

What do you dislike?

I would like to see my automation from Hoopla.

- it took a few hours to set up

Recommendations to others considering the product

take your time when setting up

What business problems are you solving with the product? What benefits have you realized?

Before purchasing Hoopla, our company was in the market for a gamification software. We wanted something easy to use and provide us with leader boards and statistics at a good price because this was new to us. After 30 days of testing we instantly found the value of it and haven't looked back since. It is on all our TVs and the team is engaged!

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Hoopla review by John K.
Sales Operations Analyst
Automotive
Enterprise
(1001-5000 employees)
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"Easy to use, Fun and Competitive"

What do you like best?

Usually two things motivate sales people, money and recognition. Thankfully, Hoopla has given us the tool to give recognition to our inside sales team daily.

Hoopla has brought a fun and competitive environment to our global inside sales team. We strayed away from Hoopla for almost 6 months and it definitely put a damper on our inside sales culture. However, after bringing it back our performance numbers have increased YoY.

I love the ease of management and versatility with the software. We are able to create multiple channels for different offices. We currently have 4 offices globally with over 100 users. Hoopla has allowed us create a different channel for each office.

What do you dislike?

Nothing really to dislike. Creating the reports and getting started in the beginning was a little repetitive. I wish Hoopla could pull leader boards and newsflashes based of picklist values in SFDC.

What business problems are you solving with the product? What benefits have you realized?

Motivating and recognizing our individual Inside Sales Reps. It has brought our competitive culture back and has increased productivity.

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Hoopla review by Julian "Grey" G.
Team Manager Sales, North America
Computer Software
Mid-Market
(501-1000 employees)
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"Reasonably priced and packed with necessary features"

What do you like best?

The ease of use and the ability to easily adjust your channels

What do you dislike?

The only thing I would want is more integrations, but who doesn't. The integrations they have work for us and it is what we use on a daily basis.

Recommendations to others considering the product

Look at competitors and you will easily see the price point is great to start with. As you continue to use it you will find more value. For $12/user, you can't beat it. We have it displayed on all TV's in our office here and keep visibility open to all sales teams. Great tool!

What business problems are you solving with the product? What benefits have you realized?

As a team we are more transparent, competitive, and engaged with it. It's nice to see the stat rankings and motivate those who are on the top or bottom of the leader board.

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Hoopla review by Jeff R.
Director, Inside Sales & Business Development
Information Technology and Services
Mid-Market
(501-1000 employees)
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"Easy-to-Use, Great Way to Spotlight Performance"

What do you like best?

Hoopla is easy to use and offers a great way to encourage your people to stay focused on the things that matter to your organization. You can upload custom videos and photos or use stock images and videos from Hoopla. Uses an Amazon FireStick to convert any TV into a display for any Hoopla Channel. Refreshes from Salesforce and other datapoints every 5 mins automatically. Intuitive setup.

What do you dislike?

Cost is a little on the high side ($18/mo/salesforce user) and there have been a few little quirky bugs here and their that they've had to fix. Amazon FireStick requires a PIN code everytime prior to launching Hoopla App which is odd.

What business problems are you solving with the product? What benefits have you realized?

I noticed a big difference in team morale with Hoopla vs without. This is a great way to keep the things most important at the top of mind of each contributor while encouraging people when they achieve predetermined goals. Much easier to use than Salesforce's "built-in" reporting and dashboards.

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Hoopla review by Alicia N.
Sales Operations Specialist
Computer Software
Mid-Market
(201-500 employees)
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"Sounds like a lotta Hooplaaaa"

What do you like best?

The new platform is different, but still offers most of the same benefits. Our sales folk obviously love making the board go off with big sales and conversions, and they love knowing where they are in the top levels of various sales categories.

What *I* like best, though, is that it now integrates with Google Sheets, so I can gamify literally anything I can create a spreadsheet for!

BONUS: I have Hoopla working for me in other ways as well - I have it auto-populate a Googlesheet based on a handful of different SFDC reports. The Google sheet keeps track of spiffs and such and isn't for displaying on Hoopla directly. It's just so that I don't have to run 7 reports and update the info for 90 reps every morning. (That's not lazy, that's efficient!)

Also, support & CS - both have always been great, it's great to know that when I have issues (or even just blonde moments), there's someone there on the other end that'll have it figured out within moments.

What do you dislike?

Some seemingly basic features are missing in the new version, but they are on the roadmap for future releases. Given our history, they have generally proven to be worth waiting for.

Recommendations to others considering the product

With the new hosted format, it takes a bit more on the setup side, but it rolls like a well oiled machine once it's there, allowing me time to come up with other fun ways to use and abuse it.

What business problems are you solving with the product? What benefits have you realized?

It's a time saver on MANY levels, keeps the salesfolk engaged. We also do birthday and wedding announcements, new hires and anniversaries, general motivation, promos and spiffs - anything we want to communicate to the sales floor is reinforced by Hoopla screens globally. It helps feed both the "team" feel and competitive drives.

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Hoopla review by User in Internet
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"It was ok but needs improvement"

What do you like best?

The animations are pretty nice. It is easy to see the information on the screen.

The graphics are quality, the pictures display very well and you can also create notifications in the case something exciting is happening in the office and everybody needs to know!.

What do you dislike?

We were working with Hubspot and it was not integrated, so working manually via excel was demotivating.

As an european user, they offer customer support from 5pm our time, this make it really difficult for us to reach them if we had and issue or a doubt.

Recommendations to others considering the product

Please check if they can integrate with your CRM. Will make it much easier.

Having to create a google doc so you can keep track of the deals is not handy, but if you have it connected to your pipeline it wil be much easier and your sales do not have to do extra steps.

If you cannot connect your CRM, I would advise to look for a different service.

What business problems are you solving with the product? What benefits have you realized?

Motivation for sales people and analytics for the Top Management.

When you need to achieve numbers in sales, nothing better than showing all stats in the big screen and keep people informed and motivated!

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Hoopla review by Sandra M.
SED Program Assistant, Michael D. Eisner College of Educatoin
Higher Education
Enterprise
(1001-5000 employees)
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"Gamification to Improve Overall Sales Operations"

What do you like best?

I love the new dashboard, its a huge improvement from the old Hoopla layout. The preview capabilities are awesome. Setting up the channels is also a great new feature so simple and clean to set up and update. Lastly, my absolute favorite feature is being able to use SalesForce reports for all metrics :)

What do you dislike?

I miss the ability to clone. This helped speed up the process but I can appreciate the additional upgrades in lieu.

What business problems are you solving with the product? What benefits have you realized?

We have made a lot of changes to our business process which has changed how we compensate our reps, we looked to Hoopla to make sure the changes were visually available so that they understand the benefits to their pockets. Additionally, we are using this tool as a motivational tool that is an extension of our culture bringing in personal touches to embrace our family environment.

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Hoopla review by Amandine A.
Database Analyst
Financial Services
Mid-Market
(51-200 employees)
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"Sales Motivation with fun "

What do you like best?

Hoopla allows for a lot of customizations. We change our channels to fit seasons, sales competitions, and company marketing efforts. We also throw in silly memes for a little comedic relief from time to time. Our Channel has little changes each week to encourage everyone to watch the channel and spot the new fun slide or new theme of the channel. We have even been able to use it as a motivational theme for other departments to bring the whole company in on the fun

What do you dislike?

Leaderboards refresh at different times and some dashboards take a much longer time to refresh. Just makes it a little harder for team to know how up to date the leaderbords are when they don't all refresh on the same schedule.

Recommendations to others considering the product

Read through lots various Support Docs provided by hoopla, this is much more helpful when setting up your channel than emailing with Support.

What business problems are you solving with the product? What benefits have you realized?

Lack of motivation! The individual hoopla alerts are great little theme songs for the team and really makes the team work a little harder to hear their song play. Also brings the departments together when a special alert goes out because everyone stays up to date on what's going on across the company

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Hoopla review by Jordan P.
Mid-Market
(201-500 employees)
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"Jumbotron style scoreboard that celebrates wins!"

What do you like best?

We have a little ceremony when sales are made complete - the gong goes off, and we have a baseball style song and photo come up for your win. It's fun, and grows the culture for us - we celebrate success!

What do you dislike?

nothing really - it does what it's supposed to. We have it running on an old Acer laptop, so it does freeze occasionally.

Recommendations to others considering the product

It adds an extra culturally fun element to the sales floor - sales trigger a sales song and photo, and we give high fives. it's a fun way to celebrate successes.

What business problems are you solving with the product? What benefits have you realized?

Really just tracking and reporting on metrics, sales data, and quotas.

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Hoopla review by User in Higher Education
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"Most likely to recommend it "

What do you like best?

Hoopla has really great displays which makes it interesting to use and more functional with an added cool factor for any visitors that come into the office to be surprised by the interesting display information. The support team is very experienced. Every issue is resolved on time, and if they do not know the solution, they always find someone who does.

What do you dislike?

The managing time is also a problem. Hoopla by time started to be inaccurate and very hard to display the information I wanted to. We would like some default components to be added to the channels.

Recommendations to others considering the product

A very big complaint I heard in the past which can be helped is that the engineering team is without idea of what the sales team is doing, so Hoopla allows us to coordinate every team in the company, and because of the TV screens that display the information around the office, people are watching and are informed.

What business problems are you solving with the product? What benefits have you realized?

I have increased the visibility to all business parts. We are more aware of our presence and also others are.

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Hoopla review by Philip M.
Manager, Sales Operations
Computer Software
Mid-Market
(51-200 employees)
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"SalesForce Admin Implementing Gamification "

What do you like best?

The action events and dashboards are amazing. The transition screens make it seem like your sales rep are on SportsCenter. It's really great to see leaderboards representing different regions and different departments. The charts are very interactive and let you pull from any SalesForce report.

What do you dislike?

There's not a lot I dislike about the product. It can't pull from joint or matrix reports which is kind of a problem for me since a lot of our rolled up data are built in those kind of report types.

Recommendations to others considering the product

Let me pull from joint reports and matrix reports! I think the new interface for admin is huge improvement over the last one. I'm hoping to see more features come out for admins though.

What business problems are you solving with the product? What benefits have you realized?

Motivating our sales reps and creating competition. Reps love seeing their name in lights and stars. With hoopla, everyone from BDRs to quota carrying reps get their chance to shine. Also, being able to run different competitions throughout the world using hoopla allows me to spread the competition outside HQ.

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Hoopla review by User in Computer Software
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"Awesome for sales teams"

What do you like best?

Everytime a deal closed Hoopla would go off and everyone would look up from their desks. You could personalize your own provide with a picture or gif, it's awesome. We had multiple offices across the country so it was always cool to know every time someone got a deal. In between deals it would show leader boards so you always knew where you ranked against your peers. We were a very open organization and we loved the competition!

What do you dislike?

Nothing really, it would be cool if I could customize my own profile even more but it's a great tool from a sales person perspective.

Recommendations to others considering the product

I don't know how much this costs, but I think most sales teams would really enjoy having a product like Hoopla

What business problems are you solving with the product? What benefits have you realized?

Communication between teams. We knew how individuals were doing, offices were doing, and how the sales organization was performing as a whole, all in real time.

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Hoopla review by McCall B.
Mid-Market
(201-500 employees)
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"Love this for motivation. Im in tech sales and I constantly use this to see where I stand in ranking"

What do you like best?

I like that it is easy to upload content for your own celebratory reasons as well as holding myself accountable on a daily basis for activity points which leads to closed deals

What do you dislike?

Nothing from how I use it - for its purpose it's amazing. I even downloaded the app to check obsessively on my phone!!!!

What business problems are you solving with the product? What benefits have you realized?

Motivation - keeps me motivated!!!!!!

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Hoopla review by User
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"Boosts Moral But Has a Short Shelf Life"

What do you like best?

I like that you can see when people are closing deals in real time instead of checking the CRM dashboard all the time. You can also see how you stack up against the crowd instantly. I am really competitive so this is great to see.

What do you dislike?

After awhile you don't pay too much attention to it. Or if it is a busy sales day and the gong is going off all the time you just stop watching.

What business problems are you solving with the product? What benefits have you realized?

It is all just to boost in office moral and encourage competition.

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Hoopla review by Administrator in Computer Software
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"Awesome Product with the Customer Service to back it up!"

What do you like best?

This platform acts as a very easy way for the team to keep an eye on what everyone is doing, while at the same time reward those employees who are performing. The personalization Hoopla allows keeps this fun and exciting.

I was having trouble making a couple of streamline newsflashes and integrating with Google Sheets. Aniya was so helpful and walked me through every step. There is nothing better than a great product that has friendly, knowledgeable support there right when you need them.

What do you dislike?

I can't think of anything at the moment!

What business problems are you solving with the product? What benefits have you realized?

Though we are not a sales department, we are are a very results-driven and process oriented department. As soon as we saw sales use this, we knew that we had similar stats to highlight. Broadcasting up to date stats helps with team moral as well as keeps everyone in the know. We find our area has more people pass by, and they are looking to check up on our Hoopla.

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Hoopla review by Lucas D.
Account Executive
Internet
Mid-Market
(51-200 employees)
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"Hoopla Boosts Sales Team Performance"

What do you like best?

Love the customization across the board. With walk-off songs and personalized videos and pictures, each rep gets their own personal celebration when they close a deal or hit their goals.

What do you dislike?

configuration can be a bit tricky. Once you learn how to use the UI it is easy, but learning is a little bit rough at first.

Recommendations to others considering the product

Its awesome, will take it with me everywhere I go.

What business problems are you solving with the product? What benefits have you realized?

Keeping our reps engaged on a daily basis, especially those making cold calls. Reward and recognition for success across the sales org. Injecting fun culture to the sales team, keeping it light while we close serious deals. Pulling up data that is normally buried in horrible salesforce reports and giving it life.

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Hoopla review by Dana R.
Business Development Analyst
Security and Investigations
Enterprise
(10,001+ employees)
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"Gamification with Ease"

What do you like best?

Hoopla has brought BDM recognition and up do date sales markers to the spotlight. Our BDM's love to see their name in flashing lights and we love to see them passionate about what's displaying in real time on screen. I also enjoy the fact that I have been able to mold Hoopla around our contests and themes within our sales organization.

What do you dislike?

Programming at first can seem monotonous if you have a large sales org but as you become more proficient you can usually move through fast.

Recommendations to others considering the product

A Great sales tool to motivate your people and an good platform to create your own themes and gamification. It's kept our people updated on their stats without having to dig to far into the weeds on where they are to date.

What business problems are you solving with the product? What benefits have you realized?

SFDC Records and updated wins are happening faster with the knowledge that once we have it in SFDC it will show in Hoopla.

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Hoopla review by User
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"Great platform to engage sales team"

What do you like best?

Our primary use of Hoopla is to show weekly/monthly sales statistics/rankings as well as notifications of closed deals. We've found this to be helpful for our company to share in the victories of closed deals. Hoopla also provides a self-motivating factor for our reps to see where they are statistically compared to other reps.

What do you dislike?

There really aren't any negative features to this software. It has a clean user interface and we are able to customize all of the data to pertinent information for our business.

What business problems are you solving with the product? What benefits have you realized?

As mentioned above, Hoopla assists in one of our core values to "share in the victory dance". Having the notifications of closed deals with closing music, let's everyone in the office know and can celebrate quickly.

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Hoopla review by Anthony K.
Vice President of Marketing
Computer Software
Mid-Market
(201-500 employees)
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"Our culture changed for the better the moment we turned the Hoopla screens on."

What do you like best?

From the moment we turned the Hoopla screens on, the culture of our sales organization changed forever. Our team is geographically dispersed, so instilling the spirit of competition amongst them made a massive difference. Beyond the culture -- we're seeing productivity increase in the metrics. Beyond the sales team, other departments are taking notice and asking for their own screens and leaderboards. We're excited to see all the fruits of our investment with Hoopla in the quarters to come.

What do you dislike?

Too soon to tell -- the Hoopla team has been great and our implementation / setup has been easy. In general, I think we're underutilizing features such as the mobile experience and other data sources beyond Salesforce. I'd love to see some case studies or other examples of how companies are developing leaderboards beyond the Sales / Sales Development use cases.

Recommendations to others considering the product

Ensure you know which metrics / reports matter most before you break ground on leaderboard design.

What business problems are you solving with the product? What benefits have you realized?

We've got a geographically dispersed Sales Development and Sales Team, so Hoopla is helping us build a prospecting culture at Gainsight. We're doing our best to build that through incentives/spiffs, team outings, etc., but the Hoopla screens are the cornerstone that activates the competitive culture of the organization across offices.

The result has been phenomenal. I've seen reps get up off their chairs and start pounding calls every time a "newsflash" crosses the screen.

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Hoopla review by James C.
Global Salesforce Lead for Trimble Buildings Group
Enterprise
(5001-10,000 employees)
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"Hoopla is Fun and looks like ESPN"

What do you like best?

This is an easy to set up, easy to use, and easy to admin after set up, and fun for everyone. Especially because it can play your "win music" when you make a sale.

What do you dislike?

The pricing is becoming competitive, but it also not really feature rich. IT's not going to really give you good analytics in my mind, just who's in first sort of thing.

Recommendations to others considering the product

For sales gamification, simple tool and pretty cheap.

What business problems are you solving with the product? What benefits have you realized?

We wanted to motivate the sales team with healthy competition, but it also gives a quick peak into the sales teams from other divisions.

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Hoopla review by Alex B.
Account Representative New Installations and Modernization
Construction
Mid-Market
(501-1000 employees)
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"No better way to celebrate success."

What do you like best?

When the hoopla TV goes off everyone stops and takes a look at who just got a sale. The ability to blast a song and picture to the whole office not only motivates employees but always for people to bond over music, jokes or funny animated gifts.

What do you dislike?

It’s it isn’t set up properly it can get very annoying constantly going off.

What business problems are you solving with the product? What benefits have you realized?

Allows for people to be racked and stacked on sales easily and publically as well as allowing for higher employee motivation.

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Hoopla review by Howard Y.
Director, Customer Success
Information Technology and Services
Small-Business
(11-50 employees)
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"Keeping the Fun Rolling"

What do you like best?

We use Hoopla on the TVs in our office and I like the camaraderie that happens around the newsflashes that appear. We use it to display lists of new customers, perfect 10 survey score newsflashes, key sales wins, and company messaging.

What do you dislike?

Sometimes the sound effects get out of sync with the regular rotation.

What business problems are you solving with the product? What benefits have you realized?

Hoopla keeps certain key metrics front and center, and reinforcement of company culture messaging.

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Hoopla review by Brett H.
Director of Sales
E-Learning
Small-Business
(11-50 employees)
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"Hoopla helps us stay on track"

What do you like best?

Simple leaderboards that stack rank individuals in the areas that you want to measure

Instant notifications and providing the virtual "pat on the back" when something positive occurs

Effective Salesforce.com integration that makes in easy to administer

Great user community to share ideas, tips, and best practices

What do you dislike?

Minimal "off the shelf" backgrounds and transitions between slides

Very focused on the sports theme, and ESPN style gamification. I would like to see more options that are business minded, but this is really what they are so it is tough to ask for that.

Administration interface is simple to use, but involves a lot of clicking and saving to see what you are building in action. They suggest an easy test page which works, but when you have the final version of what you need, you have to recreate it in your live feed.

Recommendations to others considering the product

If gamification is of interest, and will help increase engagement and enhance performance, Hoopla is a must to consider.

What business problems are you solving with the product? What benefits have you realized?

We use Hoopla to report anything and everything we use Salesforce.com to do. That includes lead tracking and scoring, new sales business development, managing existing business and client success, and scoring our case response rate/success rate that we use for product support. That means four different departments in our company can be scored and highlighted in our instance of Hoopla. It is helping us to highlight our leaders and best successes in every one of those categories. It helps to spur a competitive mindset in our individuals. It helps to communicate success to everyone in the company. It helps keep individuals focused on the right steps (leading indicators) of success.

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Hoopla review by Administrator
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"Absolutely AMAZING!"

What do you like best?

The ease of use of the tool is unlike any other tool we looked at and tried out. If you can build a report in SFDC, you can build any leaderboard you want in Hoopla. And if you have a question there team will walk you through it on the phone or give you the information to get what you want out of the tool if you aren't well versed in building reports in SFDC.

What do you dislike?

I haven't found a single thing to dislike!

What business problems are you solving with the product? What benefits have you realized?

Bringing our teams together, and showing everyone's work to the same goals. Keeping everyone competitive and showing the little wins along with the big wins right when they happen!

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Hoopla review by Anna C.
Account Executive II
Internet
Mid-Market
(201-500 employees)
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"Sales Recognition "

What do you like best?

It's a great way to see what other reps are selling, when they're getting close to quota, etc

What do you dislike?

It is sometimes glitchy, but this could also be a user error

What business problems are you solving with the product? What benefits have you realized?

For companies that are on different levels on the same building, or even in different locations, it's a good way to recognize sales achievements.

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Hoopla review by Administrator in Real Estate
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"Great Motivator "

What do you like best?

Simplicity and functionality are both best in class. You can connect your Salesforce and be up and running within 30 minutes.

What do you dislike?

There is nothing in particular that stands about Hoopla in terms of 'dislikes.' I would say that the video feed could use some small improvements and the upload functionality would be even better if you could do more than just upload files.

What business problems are you solving with the product? What benefits have you realized?

We are providing transparency across the sales team and org into the team and individuals performance. We are also utilizing some of the features to motivate the sales team as well.

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Hoopla review by Colby S.
Insurance Agent
Insurance
Small-Business
(2-10 employees)
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"GREAT PRODUCT FOR ANY COMPANY TO INCREASE SALES"

What do you like best?

Hoopla has been a creative way to encourage our sales team to push to the next level. The "Sales Alerts" really get our team excited to work harder and close more deals

What do you dislike?

We have been using the service for about 6 months now and we absolutely love it

Recommendations to others considering the product

Give it a shot, you wont be disappointed

What business problems are you solving with the product? What benefits have you realized?

Everyone knows where they stand with their sales at any minute throughout the day. We have also created an environment where so-workers are collaborating on projects and sales cycles. It has been a home run to increase sales and awareness

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Hoopla review by Amanda M.
Global Sales Enablement Specialist
Computer Software
Enterprise
(5001-10,000 employees)
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"Hoopla has taken our gamification efforts to the next level - we love it!"

What do you like best?

It really is THAT easy. It has been so convenient to measure SPIFs and incentives, and create teams to compete from our whole list of Salesforce users.

What do you dislike?

I would love a feature that would track points & have a portal for our employees to use their points. If Hoopla had that, it would be a one-stop shop!

What business problems are you solving with the product? What benefits have you realized?

Awareness is huge; when our sales force knows how they're fairing for a month, quarter, year versus other sales people it inspires more drive - you want to see your name on that leader board!