HostGator

(60)
3.4 out of 5 stars

HostGator has all the tools you need to create a beautiful website, portfolio, or online store. Our drag-and-drop website builder and mobile-friendly templates make it easy to create a great-looking website fast. With 24/7/365 live expert support, there's always someone to help you when you need a hand. Take your website from dream to reality with affordable shared, reseller, VPS and dedicated web hosting from HostGator.

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HostGator review by <span>Adrian S.</span>
Adrian S.
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Above average

What do you like best?

i used hostgator shared hosting because they were popular and many people recommended them. i have to say its better than most of the hosting companies out there. the speed of the servers are great and website load pretty quickly. the pricing is also moderate and they even offer a one cent trial with which you can host your website for a whole month, a great chance for those who want to try their service. the billing is also great and pretty straight forward. the suite which can be easily setup with the domain was really useful and cheaper from many competitors in the market.

What do you dislike?

email spam is huge and i used to get many promotional mail's from them which is kind of irritating. the pricing is moderate but you can find similar services offer for way cheaper. sometimes the support takes a lot of time to respond and just put you hold. once i got my website hacked and there was nothing left, no notifications or anything.another massive problem is faced was with the email system which stopped receiving emails suddenly and was really frustrating. the interface is really confusing until you get used to it. additional domain registrations are costly and you can get them for way cheaper in the market.

Recommendations to others considering the product

when coming to shared hosting this is one of the most popular options out there. the servers are average and prices are moderate. i highly recommend you to take the free trial before making payment.

What business problems are you solving with the product? What benefits have you realized?

host websites and manage them. the servers are fast but isn't the cheapest service in the market. if you want to register more domains go elsewhere.

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HostGator review by <span>Brent R.</span>
Brent R.
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Inexpensive hosting option for a small business or non-technical person

What do you like best?

The low price for shared hosting makes HostGator an attractive option for businesses or individuals that are looking to host a simple website and private email server. Considering the price, uptime is decent, customer service is acceptable, and cPanel access makes it relatively easy to configure everything you need without the expense of hiring a systems administrator.

What do you dislike?

Customers that want to deploy more sophisticated backend operations will be sorely disappointed by the limitations placed on shared hosting and reseller hosting plans. Uptime is often spotty, with websites experiencing long load times or even going down for several minutes to hours at a time, so if you are running any kind of e-commerce site, you would be wise to look elsewhere. Their dedicated server options are much better, but then for the price of those, there are better options with other providers. Security measures on the servers are somewhat dated and leave a lot to be desired, which is becoming more important every day.

Recommendations to others considering the product

Weigh your needs vs budget carefully before proceeding. Remember the saying, "you get what you pay for," holds true with web hosting, too. You can't beat the price, but consider moving to a more suitable option as your needs grow.

What business problems are you solving with the product? What benefits have you realized?

As a reseller, I can deploy a user account almost instantly and set up everything a customer might need with a few clicks of the mouse. When I started out as a web designer, it worked well enough as an economical option. I still have several legacy accounts with them that I haven't migrated to other servers yet.

What Website Hosting solution do you use?

Thanks for letting us know!
HostGator review by <span>Richard W.</span>
Richard W.
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Great Support

What do you like best?

support, the support provided by Hostgator is of superior quality, not just the response time but also the quality and technical knowledge of customer service is really great. Cpanel of Hostgator is pretty good., it got a lot of features and easy to navigate through. another great thing about the specifications provided by them, from Storage to email addresses, everything is unlimited so you don't have the worry about running out of allowed quota. the pricing is also pretty special, it's not the cheapest but is well within the affordable budget of an average user. also, they offer a 1 cent trial to check out their service for a period of one month and gives the users a chance to test them before actually buying the service. all hosting plans also come with a free domain which I found nothing new but really helpful as you don't have to pay extra for the domain.

What do you dislike?

purchasing of additional domains is really expensive when it comes to Hostgator even when they provide a free domain along with hosting plan. the shared servers are not really great, comparatively the speed provided by the Hostgator for shared servers is not up to the level offered by other competitors in the market. the user interface and billing can be a bit confusing to an average user.

Recommendations to others considering the product

its one of the best, give them a go.

What business problems are you solving with the product? What benefits have you realized?

Web Hosting and domain registration

HostGator review by <span>Steve  M.</span>
Steve M.
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the Best Webhosting

What do you like best?

HostGator is probably the best web hosting out there, i started out using them a few months ago and never felt much trouble while using them. the servers are really fast with many locations which makes your site load faster. the pricing is comparatively cheap for such great performance, they even give you a trial to check out their server for a month for just a penny. the storage and bandwidth are unlimited so you don't have to worry about them at all.the user interface and control panel are so simple and easy to navigate through. they offer great uptime that my website never went down a single second while hosting with them. the support is really great that and usually responds within minutes to your queries.they also offer free domain registration while hosting with them.

What do you dislike?

the pricing for domains is little high that you cant go with them for purchasing an additional domain. the default wp configs are set to be minimum that you cant take advantage of the servers, it can be hard for an average user to change those setting to get maximum out of their website.

Recommendations to others considering the product

its the best out there, go for it.

What business problems are you solving with the product? What benefits have you realized?

Web Hosting and domain registration.

HostGator review by <span>Nicholas K.</span>
Nicholas K.
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There Are Better Hosting Websites Available

What do you like best?

I am a very unbiased reviewer, so this review comes straight from my experience. There is really not a lot that I enjoy about HostGator. Really the only thing that I enjoy about using HostGator is that the hosting itself is fairly reliable, but even that is still spotty. See dislike section for the majority of my review.

What do you dislike?

While HostGator is cheap, remember that you get what you pay for. Like I said before, the hosting itself is fairly reliable, but even that is still spotty. My server has been breached many times while with HsotGator, I constantly receive spam email through their "secure servers," the up/downtime on website hosting is spotty at times. Most of the time the websites are live, but when they go down - expect them to be down for a couple hours.

Now, let's get to the customer service. This is one company that I will never want to deal with their customer service ever again. Their online chat is awful, the representatives do not seem to be very knowledgable about what services they offer (or how to fix issues.)

Recommendations to others considering the product

I would not recommend this company to anyone. While the hosting is not awful, the customer service is not good at all. I have much more frustration with this company than any other hosting website I've used in the past.

What business problems are you solving with the product? What benefits have you realized?

Nothing, the only thing we figured out is how to transfer domains away from HostGator.

HostGator review by <span>Matthew Z.</span>
Matthew Z.
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A good middle of the pack web host for start ups / small business.

What do you like best?

A "one-stop-shop" for web presence for my start up / small business. Was able to find: hosting, domain register, and design all in one place. They also have more solutions that I have not (or not yet) used. Cost is very competitive.

What do you dislike?

Not the easiest implementation. I'm fairly computer literate and there was still some times I had to scratch my head about what they are meaning. Those with less experience could find it off putting.

Recommendations to others considering the product

As much as HostGator (and all web hosts say) say that it is turn key, give it some time. If you're not experienced with computers or frustrated easily, consider paying for a website to be designed. Otherwise, set aside some time to make it work.

What business problems are you solving with the product? What benefits have you realized?

Solves the problem of having a professional web presence. I have realized that web presence is of paramount importance even for the small business. Hostgator has allowed that to be fulfilled with a reasonable amount of effort.

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