Hover

4.3
(18)

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Hover review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Expertise Matters"

What do you like best?

This company has values that match my own. They support non-profits. Their customer service responds quickly and is top notch. Their search area of potential topics is robust and extensive. Since they are a very focused company they excel at what they do. It is very easy to connect domain with a hosting service. Ease of use is very solid, including user interface and instructions very anything needed. They support two-factor authentication. They give you zero reason to look anywhere else.

What do you dislike?

Since they are so good, I wish their services were expanded. However, I would not want it to come at the expense of their current expertise and smooth processes.

Recommendations to others considering the product

A great community focused company that you should definitely seriously consider as the vendor for your domain names.

What business problems are you solving with the product? What benefits have you realized?

I use Hover to search for potential domain names and then purchase and maintain those domains. I've also transferred domains to and from Hover, all instructions were clear and their processes were explained very well. Benefits realized are cost-effectiveness and the minimal amount of time needed to maintain the relationship. You can just count on Hover to do their job.

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Hover review by Kelsey A.
Kelsey A.
Validated Reviewer
Verified Current User
Review Source

"Email platform"

What do you like best?

Email templates are easy to create and send. The ability to keep my work emails (which must be confidential) separate from my personal emails.

What do you dislike?

The platform is not user-friendly; it's difficult to create signatures, the way messages are sorted and stored is confusing, it's difficult to customize the text you send, there is no easy way to access it via mobile device.

Recommendations to others considering the product

If you need basic email, this product is sufficient. However, if you want something easily accessible with an intuitive interface, look elsewhere.

What business problems are you solving with the product? What benefits have you realized?

HIPAA compliant email that is separate from personal emails.

What Domain Registration solution do you use?

Thanks for letting us know!
Hover review by Ian C.
Ian C.
Validated Reviewer
Verified Current User
Review Source

"Easily the best customer service of any domain registrar"

What do you like best?

The absolute best feature of Hover is that when you call, you immediately get connected with customer service. There is no talking to a machine that tries to understand speech, no pressing numbers to get connected to the correct department - instant human. Additionally, free domain privacy for any domains that support it, major benefit.

What do you dislike?

For as smooth as the admin interface is, it could be a little better. They don't always support all the new TLDs that come out - but they do their best to add the new ones as quickly as they can. Sometimes they have to manually add a domain to your account because the system doesn't support the TLD. But that's very infrequent.

What business problems are you solving with the product? What benefits have you realized?

I've made a few apps using domains provided by Hover, and when I buy a domain through Hover I can immediately start to use it for the app(s). I don't have to wait for process, I can just keep moving forward. Also, with the free domain privacy, I don't get spam calls from people claiming to be able to improve my "website SEO". So wonderful.

Hover review by Kyle M.
Kyle M.
Validated Reviewer
Verified Current User
Review Source

"Hover is a fantastic and easy Domain Registrar"

What do you like best?

About 2 years ago we moved our domain's, both my personal and business, over to Hover. Hover makes it super easy to purchase new domains and easily configure the most used DNS settings. Domain/WHOIS privacy is extremely easy to set up, as well as transfer locks and auto renewal. Hover makes it really easy to setup subdomains. Though I haven't used the features, the Connect feature, which lets you attach your domain to popular services seems nice. The email features can also be added for an extra fee. I totally recommend the Domain Valet service. We switched 7-10 domains over all at once through this service. The customer service rep, Anet, was SUPER helpful. Anet moved all our domains from the previous provider with ease. Anet even sent me a postcard after our move to wish me Happy Holidays! Talk about customer appreciation!

What do you dislike?

While Hover does support all of the most used DNS record types, they still do not support some of the less used ones. I would also like support for Dynamic DNS, (Changing the A record for a domain automatically) This has been talked about for a while on their message boards, but there has been no movement to implement this feature.

Recommendations to others considering the product

Use the Domain Valet service!

What business problems are you solving with the product? What benefits have you realized?

Hover definitely makes DNS management easier. We were previously hosting our DNS and domains with our Server host, but they made it super difficult to edit DNS, so we switch and loved Hover.

Hover review by Chris P.
Chris P.
Validated Reviewer
Verified Current User
Review Source

"Simple Interface, Limited Up-sell Noise"

What do you like best?

Very simple domain registrar and DNS host. Their prices are reasonable, and they don't try to throw hundreds of up-sells at you as other registrars often do.

What do you dislike?

The prices tend to be just slightly on the higher side, though they are still within a reasonable range.

The DNS user interface could use some work. The last time I had to use it, there were a few quirks. I've since switched to CloudFlare as my DNS host (my domains are still registered and renewed with Hover) so the interface may have improved since.

Recommendations to others considering the product

Do make sure that they offer all the services you need, or that you are comfortable getting services from multiple vendors and have the expertise to put it all together. They are not quite a one-stop shop.

Consider hosting your DNS elsewhere if your DNS needs require more than occasional editing. 99% of cases it should be fine though.

What business problems are you solving with the product? What benefits have you realized?

Maintaining domains for various sites, renewal is simple, prices are decent. Saving time v.s. some other registrars where renewal can be a bit more involved or buggy.

Hover review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Horrible Email Services"

What do you like best?

Set up with quick and easy. The support was helpful and instant.

What do you dislike?

email thresholds for new email accounts.

Recommendations to others considering the product

Don't use them for emails if you plan on sending more than 30 emails a day. They will put a threshold on your account and gradually increase to a "normal" threshold which they can tell you.

What business problems are you solving with the product? What benefits have you realized?

Don't use them for business email. They put a threshold of in my estimat 30 emails every 24 hours. We have been parking our domains with them for over 10 years. We have an established relationship yet they put a cap on emails for "security" purposes. They won't tell you the threshold and gradually increase them daily for security reasons with it taking one to two weeks, according to hover, until "normal" thresholds are achieved.

Rididolous if you are a regular person in a business. Unheard of and they say they can't make any adjustments as it all automated.

Hover review by Jack K.
Jack K.
Validated Reviewer
Verified Current User
Review Source

"Easy, simple, robust - domain names done right"

What do you like best?

Hover really nailed it on everything. Buying domains on the site is easy and no frills - the minimal upsells are unobtrusive and clearly labelled (you're unlikely to accidentally end up with something you don't want in your cart. Security is great; TFA and login auditing are features that make me feel much more comfortable. The interface is as intuitive as it gets. Clear labelling, smart design, and creative use of space lets the site feel open and uncluttered while putting all the necessary tools at your fingertips. The DNS editor is simple and lightweight - something that's getting harder and harder to find these days.

What do you dislike?

Mailboxes could use a little bit of work to make editing and setting them up a bit clearer, but it's not that bad as is. The renewal alerts could stand to be a bit more frequent.

Recommendations to others considering the product

Try it. They're easy, make transferring simple, and although I'm sure you'll love them, you're not locked in. You really can't go wrong.

What business problems are you solving with the product? What benefits have you realized?

Domain hosting that's simple and intuitive was a must as we transferred away from a provider that ruthlessly upsold us and cared FAR more about comission than they did about taking care of us as a customer. A genuinely helpful company with OUTSTANDING support made that rollover to Hover easy and a no-brainer.

Hover review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Four year Hover member - increasingly satisfied!"

What do you like best?

Hover is a no-frills, inexpensive, but solid and secure platform for managing my website registration and personal email

What do you dislike?

Webmail platform is a bit clunky, the integration with iOS isn't the strongest and there are additional costs to connect with Google Apps. Overall, I'm not terribly pleased with my Hover email but expect it to improve.

Recommendations to others considering the product

While I have not used GoDaddy or other platforms, Hover is very receptive to feedback and easy to get ahold of given you have questions or need support.

What business problems are you solving with the product? What benefits have you realized?

Hosting a personal website and email address where I can always have peace of mind in knowing that the site is up and any issues will be communicated by Hover.

Hover review by Derek N.
Derek N.
Validated Reviewer
Review Source

"Easy to use Registrar "

What do you like best?

Hover domain registration and management is simple and that's why I use the service. I was using GoDaddy and was frustrated by how complicated it was to do simple tasks like update DNS, forwarding and changing nameservers. All the normal registering and DNS management on Hover are very simple and straight to the point without the constant upselling other services try.

What do you dislike?

It can be nominally more expensive than other services to register new domain names. This only bothers me when I register for spontaneous domain that I'm not sure what I plan on doing with it and just want it on the cheap.

Recommendations to others considering the product

It's a solid service and I haven't had any issues. It gets out of your way and lets you management domains.

Hover review by Stephen H.
Stephen H.
Validated Reviewer
Review Source

"Hover for Domains, The Chicken and the Egg"

What do you like best?

This is one of the easiest domain registration sites I've worked with and they are nothing but helpful. They have also run smaller promotions on unique domain urls that can almost be too much fun to pass up on. Don't use GoDaddy. Use Hover.

What do you dislike?

I only dislike the fact that they do not have more users. I would love for them to become the staple for the domain registration service.

Recommendations to others considering the product

Use Hover, and ask questions if you don't understand something. Take a look at the recommendations that return off of every search. They have a knack for bringing to light some options that are very fitting, but may not have been on your radar in the first place.

Also, type in a number of options. You may find that your first choice is taken, but there are several, more interesting options for you.

Hover review by User in Management Consulting
User in Management Consulting
Validated Reviewer
Review Source

"Best domain name registrar."

What do you like best?

It has a very good customer support. It's very easy and intuitive to use. Because it's fairly new in the market it doesn't show any ads.

What do you dislike?

It's a little bit on the expensive side but it does give the quality for the money. Plus hosting would have been another great commonly used feature which this one lacks.

Recommendations to others considering the product

It's a little bit on the expensive side but i'd still recommend this registrar because it's value for the money.

What business problems are you solving with the product? What benefits have you realized?

When it comes to buying a domain name for your company, best thing to look for is the customer support which this tool provides without a doubt.

Hover review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Great for registration services"

What do you like best?

Very intuitive interface, fairly well priced with some good privacy features

What do you dislike?

No mobile access to the application or domain registration

Recommendations to others considering the product

It's a great start for those who want an application to help manage domain registration and who want to do so at a great price point

What business problems are you solving with the product? What benefits have you realized?

Domain registration

Hover review by Dale J.
Dale J.
Validated Reviewer
Review Source

"Domain name hosting, just what you want"

What do you like best?

Simple interface, no up selling. Easy DNS management.

What do you dislike?

Lack of catch all email accounts meant I had to use a third party email provider.

Recommendations to others considering the product

You could save a few pence but just use Hover you will not regret it.

Hover review by User in Medical Practice
User in Medical Practice
Validated Reviewer
Verified Current User
Review Source

"Easy Review"

What do you like best?

Ease of usage and quick domain service, well organized

What do you dislike?

Older software, sometimes freezes but overall good

What business problems are you solving with the product? What benefits have you realized?

Easy to create domains, it's very simple and can build webpages with efficiency.

Hover review by Alex G.
Alex G.
Validated Reviewer
Verified Current User
Review Source

"Great Interface and Super Helpful Support"

What do you like best?

There website and interface is spot on. They are incredibly pleasant to deal with and support is very responsive.

What do you dislike?

The price is a little higher than competitors, but its worth it. They don't do hosting.

Recommendations to others considering the product

User Hover if you want a painless domain purchasing experience.

Hover review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Great, easy to use"

What do you like best?

Amazing customer service - thorough and followed up to make sure the problem was resolved. Minimalist layout - no clutter.

What do you dislike?

Slightly more expensive than GoDaddy but absolutely worth it.

Recommendations to others considering the product

Use it! Worth the few extra bucks.

Hover review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"So Much More than Just Another Registrar"

What do you like best?

Hover allows you to not only register a domain, but it includes complimentary privacy for those of us with private domains. It is also extremely price effective.

What do you dislike?

n/a

Recommendations to others considering the product

Hover is great for small businesses without an office and home users as it will include privacy (to protect your address and phone numbers) as well as cheap and easy domain registration.

Hover review by User in Management Consulting
User in Management Consulting
Validated Reviewer
Review Source

"simple, high service domain registration and management"

What do you like best?

Easy to use service with great customer support and no hidden fees or upselling

What do you dislike?

I didn't start using them years ago

Recommendations to others considering the product

start with registering a few new domains then look into migrating all of your existing domains - a process Hover will help you complete

Kate from G2 Crowd

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