What do you like best?
About 2 years ago we moved our domain's, both my personal and business, over to Hover. Hover makes it super easy to purchase new domains and easily configure the most used DNS settings. Domain/WHOIS privacy is extremely easy to set up, as well as transfer locks and auto renewal. Hover makes it really easy to setup subdomains. Though I haven't used the features, the Connect feature, which lets you attach your domain to popular services seems nice. The email features can also be added for an extra fee. I totally recommend the Domain Valet service. We switched 7-10 domains over all at once through this service. The customer service rep, Anet, was SUPER helpful. Anet moved all our domains from the previous provider with ease. Anet even sent me a postcard after our move to wish me Happy Holidays! Talk about customer appreciation!
What do you dislike?
While Hover does support all of the most used DNS record types, they still do not support some of the less used ones. I would also like support for Dynamic DNS, (Changing the A record for a domain automatically) This has been talked about for a while on their message boards, but there has been no movement to implement this feature.
Recommendations to others considering the product
Use the Domain Valet service!
What business problems are you solving with the product? What benefits have you realized?
Hover definitely makes DNS management easier. We were previously hosting our DNS and domains with our Server host, but they made it super difficult to edit DNS, so we switch and loved Hover.