Ease of use, responsiveness of staff, up time.
Candidate experience can be a bit clunky.
Our company started utilizing Acclaim roughly 3.5 years ago after not having an ATS in place. While there have been growing pains, it's a very functional and easy to use system. HRMC is highly responsive to making changes as needed and helping us streamline the experience for users.
I like how user friendly this software is and the success I've had with it.
I am not a fan of the payroll portion of their software and do not use it.
This software helps with human resources questions and situations that arise.